Voice

はじめる

お客様を引きつける音声サービスの構築方法をご紹介します

カスタマイズ可能な音声機能の追加が、かつてないほど容易になりました

Developer tools make it easy to start building with Twilio

顧客に集中でき、一からの構築は不要です

Twilio Voiceはカスタマイズ可能な音声サービスの構築に必要なツールを提供し、変化し続けるお客様の期待に応え、上回るように支援します。Twilioのエンタープライズクラスインフラストラクチャを採用すると、記憶に残るような顧客体験の提供に時間をかけることができ、サービスの構築にかける時間は削減することができます。

また、Twilioの革新的なAPI、SDK、開発者リソースを導入すると、記憶に残る音声アプリケーションの構築を始めるために必要なサポートはすべて揃います。

Voice API


お客様とつながる方法をアップグレード

世界中のお客様とのつながりを始める

// Download the helper library from https://www.twilio.com/docs/node/install
// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
const accountSid = process.env.TWILIO_ACCOUNT_SID;
const authToken = process.env.TWILIO_AUTH_TOKEN;
const client = require('twilio')(accountSid, authToken);

client.calls
      .create({
         url: 'https://example.com',
         to: '+15558675310',
         from: '+15017122661'
       })
      .then(call => console.log(call.sid));
# Download the helper library from https://www.twilio.com/docs/python/install
import os
from twilio.rest import Client


# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = os.environ['TWILIO_ACCOUNT_SID']
auth_token = os.environ['TWILIO_AUTH_TOKEN']
client = Client(account_sid, auth_token)

call = client.calls.create(
                        url='https://example.com',
                        to='+15558675310',
                        from_='+15017122661'
                    )

print(call.sid)
// Install the C# / .NET helper library from twilio.com/docs/csharp/install

using System;
using Twilio;
using Twilio.Rest.Api.V2010.Account;


class Program
{
    static void Main(string[] args)
    {
        // Find your Account SID and Auth Token at twilio.com/console
        // and set the environment variables. See http://twil.io/secure
        string accountSid = Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID");
        string authToken = Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN");

        TwilioClient.Init(accountSid, authToken);

        var call = CallResource.Create(
            url: new Uri("https://example.com"),
            to: new Twilio.Types.PhoneNumber("+15558675310"),
            from: new Twilio.Types.PhoneNumber("+15017122661")
        );

        Console.WriteLine(call.Sid);
    }
}
// Install the Java helper library from twilio.com/docs/java/install

import com.twilio.Twilio;
import com.twilio.rest.api.v2010.account.Call;
import com.twilio.type.PhoneNumber;

import java.net.URI;

public class Example {
    // Find your Account SID and Auth Token at twilio.com/console
    // and set the environment variables. See http://twil.io/secure
    public static final String ACCOUNT_SID = System.getenv("TWILIO_ACCOUNT_SID");
    public static final String AUTH_TOKEN = System.getenv("TWILIO_AUTH_TOKEN");

    public static void main(String[] args) {
        Twilio.init(ACCOUNT_SID, AUTH_TOKEN);
        Call call = Call.creator(
                new com.twilio.type.PhoneNumber("+15558675310"),
                new com.twilio.type.PhoneNumber("+15017122661"),
                URI.create("https://example.com"))
            .create();

        System.out.println(call.getSid());
    }
}
use Twilio\\Rest\\Client;

// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
\$sid = getenv("TWILIO_ACCOUNT_SID");
\$token = getenv("TWILIO_AUTH_TOKEN");
\$twilio = new Client(\$sid, \$token);

\$call = \$twilio->calls
               ->create("+15558675310", // to
                        "+15017122661", // from
                        ["url" => "https://example.com"]
               );

print(\$call->sid);
require 'rubygems'
require 'twilio-ruby'

# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = ENV['TWILIO_ACCOUNT_SID']
auth_token = ENV['TWILIO_AUTH_TOKEN']
@client = Twilio::REST::Client.new(account_sid, auth_token)

call = @client.calls.create(
                       url: 'https://example.com',
                       to: '+15558675310',
                       from: '+15017122661'
                     )

puts call.sid
# Install the twilio-cli from https://twil.io/cli

twilio api:core:calls:create \\
    --url https://example.com \\
    --to +15558675310 \\
    --from +15017122661
curl -X POST "https://api.twilio.com/2010-04-01/Accounts/\$TWILIO_ACCOUNT_SID/Calls.json" \\
--data-urlencode "Url=https://example.com" \\
--data-urlencode "To=+15558675310" \\
--data-urlencode "From=+15017122661" \\
-u \$TWILIO_ACCOUNT_SID:\$TWILIO_AUTH_TOKEN
// Download the helper library from https://www.twilio.com/docs/node/install
// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
const accountSid = process.env.TWILIO_ACCOUNT_SID;
const authToken = process.env.TWILIO_AUTH_TOKEN;
const client = require('twilio')(accountSid, authToken);

client.transcriptions('TRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX')
      .fetch()
      .then(transcription => console.log(transcription.dateCreated));
# Download the helper library from https://www.twilio.com/docs/python/install
import os
from twilio.rest import Client


# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = os.environ['TWILIO_ACCOUNT_SID']
auth_token = os.environ['TWILIO_AUTH_TOKEN']
client = Client(account_sid, auth_token)

transcription = client.transcriptions('TRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX') \\
                      .fetch()

print(transcription.date_created)
// Install the C# / .NET helper library from twilio.com/docs/csharp/install

using System;
using Twilio;
using Twilio.Rest.Api.V2010.Account;


class Program
{
    static void Main(string[] args)
    {
        // Find your Account SID and Auth Token at twilio.com/console
        // and set the environment variables. See http://twil.io/secure
        string accountSid = Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID");
        string authToken = Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN");

        TwilioClient.Init(accountSid, authToken);

        var transcription = TranscriptionResource.Fetch(
            pathSid: "TRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"
        );

        Console.WriteLine(transcription.DateCreated);
    }
}
public class Example {
    // Find your Account SID and Auth Token at twilio.com/console
    // and set the environment variables. See http://twil.io/secure
    public static final String ACCOUNT_SID = System.getenv("TWILIO_ACCOUNT_SID");
    public static final String AUTH_TOKEN = System.getenv("TWILIO_AUTH_TOKEN");

    public static void main(String[] args) {
        Twilio.init(ACCOUNT_SID, AUTH_TOKEN);
        Transcription transcription =
            Transcription.fetcher("TRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX")
            .fetch();

        System.out.println(transcription.getDateCreated());
    }
}
<?php

// Update the path below to your autoload.php,
// see https://getcomposer.org/doc/01-basic-usage.md
require_once '/path/to/vendor/autoload.php';

use Twilio\\Rest\\Client;

// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
\$sid = getenv("TWILIO_ACCOUNT_SID");
\$token = getenv("TWILIO_AUTH_TOKEN");
\$twilio = new Client(\$sid, \$token);

\$transcription = \$twilio->transcriptions("TRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX")
                        ->fetch();

print(\$transcription->dateCreated->format());
# Download the helper library from https://www.twilio.com/docs/ruby/install
require 'rubygems'
require 'twilio-ruby'

# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = ENV['TWILIO_ACCOUNT_SID']
auth_token = ENV['TWILIO_AUTH_TOKEN']
@client = Twilio::REST::Client.new(account_sid, auth_token)

transcription = @client.transcriptions('TRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX')
                       .fetch

puts transcription.date_created
# Install the twilio-cli from https://twil.io/cli

twilio api:core:transcriptions:fetch \\
    --sid TRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
curl -X GET "https://api.twilio.com/2010-04-01/Accounts/\$TWILIO_ACCOUNT_SID/Transcriptions/TRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.json" \\
-u \$TWILIO_ACCOUNT_SID:\$TWILIO_AUTH_TOKEN

通話の制御と振る舞い変更が容易にできます

データのセキュリティを懸念することなく構築します

  • 緊急コール

    米国、カナダ、英国の国内で緊急通報をPSAP(緊急応答機関)へ転送できます

  • 番号非公開通話

    一時的な電話番号プロキシにより企業と顧客の機密データを保護します

  • HIPAAとPCI

    コンプライアンス遵守: Twilio VoiceはHIPAAとPCI DSS Level 1の両方に適合しています

// Download the helper library from https://www.twilio.com/docs/node/install
// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
const accountSid = process.env.TWILIO_ACCOUNT_SID;
const authToken = process.env.TWILIO_AUTH_TOKEN;
const client = require('twilio')(accountSid, authToken);

client.calls('CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX')
      .payments
      .create({
         idempotencyKey: 'idempotency_key',
         statusCallback: 'https://example.com'
       })
      .then(payment => console.log(payment.sid));
# Download the helper library from https://www.twilio.com/docs/python/install
import os
from twilio.rest import Client


# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = os.environ['TWILIO_ACCOUNT_SID']
auth_token = os.environ['TWILIO_AUTH_TOKEN']
client = Client(account_sid, auth_token)

payment = client.calls('CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX') \\
                .payments \\
                .create(
                     idempotency_key='idempotency_key',
                     status_callback='https://example.com'
                 )

print(payment.sid)
using Twilio;
using Twilio.Rest.Api.V2010.Account.Call;


class Program
{
    static void Main(string[] args)
    {
        // Find your Account SID and Auth Token at twilio.com/console
        // and set the environment variables. See http://twil.io/secure
        string accountSid = Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID");
        string authToken = Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN");

        TwilioClient.Init(accountSid, authToken);

        var payment = PaymentResource.Create(
            idempotencyKey: "idempotency_key",
            statusCallback: new Uri("https://example.com"),
            pathCallSid: "CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"
        );

        Console.WriteLine(payment.Sid);
    }
}
using Twilio;
using Twilio.Rest.Api.V2010.Account.Call;


class Program
{
    static void Main(string[] args)
    {
        // Find your Account SID and Auth Token at twilio.com/console
        // and set the environment variables. See http://twil.io/secure
        string accountSid = Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID");
        string authToken = Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN");

        TwilioClient.Init(accountSid, authToken);

        var payment = PaymentResource.Create(
            idempotencyKey: "idempotency_key",
            statusCallback: new Uri("https://example.com"),
            pathCallSid: "CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"
        );

        Console.WriteLine(payment.Sid);
    }
}
<?php

// Update the path below to your autoload.php,
// see https://getcomposer.org/doc/01-basic-usage.md
require_once '/path/to/vendor/autoload.php';

use Twilio\\Rest\\Client;

// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
\$sid = getenv("TWILIO_ACCOUNT_SID");
\$token = getenv("TWILIO_AUTH_TOKEN");
\$twilio = new Client(\$sid, \$token);

\$payment = \$twilio->calls("CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX")
                  ->payments
                  ->create("idempotency_key", "https://example.com");

print(\$payment->sid);
require 'twilio-ruby'

# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = ENV['TWILIO_ACCOUNT_SID']
auth_token = ENV['TWILIO_AUTH_TOKEN']
@client = Twilio::REST::Client.new(account_sid, auth_token)

payment = @client.calls('CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX')
                 .payments
                 .create(
                    idempotency_key: 'idempotency_key',
                    status_callback: 'https://example.com'
                  )

puts payment.sid
# Install the twilio-cli from https://twil.io/cli

twilio api:core:calls:payments:create \\
    --call-sid CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX \\
    --idempotency-key idempotency_key \\
    --status-callback https://example.com
curl -X POST "https://api.twilio.com/2010-04-01/Accounts/\$TWILIO_ACCOUNT_SID/Calls/CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/Payments.json" \\
--data-urlencode "IdempotencyKey=idempotency_key" \\
--data-urlencode "StatusCallback=https://example.com" \\
-u \$TWILIO_ACCOUNT_SID:\$TWILIO_AUTH_TOKEN

サポート対象の製品


通信はVoiceで開始/終了しません

メッセージング

SMS、WhatsApp、チャットなどお客様の好みのコミュニケーション手段でつながりましょう。

Elastic SIP Trunking

最も俊敏性に優れたSIPトランキングソリューションにより、PSTN接続機能とグローバルな拡張性を通信インフラに追加します。

リソース


料金


柔軟なVoice APIに柔軟な料金

Twilio Voiceはご利用分に応じたお支払いのため、確約利用料金は不要です。従量課金または確約利用量による割引が可能です。