Voz

Cómo empezar

Aprende a crear una experiencia de voz atractiva

Agregar capacidades de voz personalizables nunca ha sido tan fácil

Developer tools make it easy to start building with Twilio

Céntrate en tus clientes, no en crear una voz desde el principio

Twilio Voice te ofrece las herramientas necesarias para crear experiencias de voz personalizadas que satisfagan y superen las expectativas de los clientes, siempre cambiantes. Gracias a nuestra infraestructura de nivel empresarial, podrás dedicar más tiempo a ofrecer experiencias memorables a los clientes y menos a crearlas desde cero.

Y con nuestras innovadoras API y SDK y recursos para desarrolladores, tendrás todo el apoyo necesario para empezar a crear una aplicación de voz memorable.

API de voz


Mejora la forma en que te conectas con clientes

Comienza a conectar con clientes de todo el mundo

// Download the helper library from https://www.twilio.com/docs/node/install
// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
const accountSid = process.env.TWILIO_ACCOUNT_SID;
const authToken = process.env.TWILIO_AUTH_TOKEN;
const client = require('twilio')(accountSid, authToken);

client.calls
      .create({
         url: 'https://example.com',
         to: '+15558675310',
         from: '+15017122661'
       })
      .then(call => console.log(call.sid));
# Download the helper library from https://www.twilio.com/docs/python/install
import os
from twilio.rest import Client


# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = os.environ['TWILIO_ACCOUNT_SID']
auth_token = os.environ['TWILIO_AUTH_TOKEN']
client = Client(account_sid, auth_token)

call = client.calls.create(
                        url='https://example.com',
                        to='+15558675310',
                        from_='+15017122661'
                    )

print(call.sid)
// Install the C# / .NET helper library from twilio.com/docs/csharp/install

using System;
using Twilio;
using Twilio.Rest.Api.V2010.Account;


class Program
{
    static void Main(string[] args)
    {
        // Find your Account SID and Auth Token at twilio.com/console
        // and set the environment variables. See http://twil.io/secure
        string accountSid = Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID");
        string authToken = Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN");

        TwilioClient.Init(accountSid, authToken);

        var call = CallResource.Create(
            url: new Uri("https://example.com"),
            to: new Twilio.Types.PhoneNumber("+15558675310"),
            from: new Twilio.Types.PhoneNumber("+15017122661")
        );

        Console.WriteLine(call.Sid);
    }
}
// Install the Java helper library from twilio.com/docs/java/install

import com.twilio.Twilio;
import com.twilio.rest.api.v2010.account.Call;
import com.twilio.type.PhoneNumber;

import java.net.URI;

public class Example {
    // Find your Account SID and Auth Token at twilio.com/console
    // and set the environment variables. See http://twil.io/secure
    public static final String ACCOUNT_SID = System.getenv("TWILIO_ACCOUNT_SID");
    public static final String AUTH_TOKEN = System.getenv("TWILIO_AUTH_TOKEN");

    public static void main(String[] args) {
        Twilio.init(ACCOUNT_SID, AUTH_TOKEN);
        Call call = Call.creator(
                new com.twilio.type.PhoneNumber("+15558675310"),
                new com.twilio.type.PhoneNumber("+15017122661"),
                URI.create("https://example.com"))
            .create();

        System.out.println(call.getSid());
    }
}
use Twilio\\Rest\\Client;

// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
\$sid = getenv("TWILIO_ACCOUNT_SID");
\$token = getenv("TWILIO_AUTH_TOKEN");
\$twilio = new Client(\$sid, \$token);

\$call = \$twilio->calls
               ->create("+15558675310", // to
                        "+15017122661", // from
                        ["url" => "https://example.com"]
               );

print(\$call->sid);
require 'rubygems'
require 'twilio-ruby'

# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = ENV['TWILIO_ACCOUNT_SID']
auth_token = ENV['TWILIO_AUTH_TOKEN']
@client = Twilio::REST::Client.new(account_sid, auth_token)

call = @client.calls.create(
                       url: 'https://example.com',
                       to: '+15558675310',
                       from: '+15017122661'
                     )

puts call.sid
# Install the twilio-cli from https://twil.io/cli

twilio api:core:calls:create \\
    --url https://example.com \\
    --to +15558675310 \\
    --from +15017122661
curl -X POST "https://api.twilio.com/2010-04-01/Accounts/\$TWILIO_ACCOUNT_SID/Calls.json" \\
--data-urlencode "Url=https://example.com" \\
--data-urlencode "To=+15558675310" \\
--data-urlencode "From=+15017122661" \\
-u \$TWILIO_ACCOUNT_SID:\$TWILIO_AUTH_TOKEN
// Download the helper library from https://www.twilio.com/docs/node/install
// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
const accountSid = process.env.TWILIO_ACCOUNT_SID;
const authToken = process.env.TWILIO_AUTH_TOKEN;
const client = require('twilio')(accountSid, authToken);

client.transcriptions('TRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX')
      .fetch()
      .then(transcription => console.log(transcription.dateCreated));
# Download the helper library from https://www.twilio.com/docs/python/install
import os
from twilio.rest import Client


# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = os.environ['TWILIO_ACCOUNT_SID']
auth_token = os.environ['TWILIO_AUTH_TOKEN']
client = Client(account_sid, auth_token)

transcription = client.transcriptions('TRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX') \\
                      .fetch()

print(transcription.date_created)
// Install the C# / .NET helper library from twilio.com/docs/csharp/install

using System;
using Twilio;
using Twilio.Rest.Api.V2010.Account;


class Program
{
    static void Main(string[] args)
    {
        // Find your Account SID and Auth Token at twilio.com/console
        // and set the environment variables. See http://twil.io/secure
        string accountSid = Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID");
        string authToken = Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN");

        TwilioClient.Init(accountSid, authToken);

        var transcription = TranscriptionResource.Fetch(
            pathSid: "TRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"
        );

        Console.WriteLine(transcription.DateCreated);
    }
}
public class Example {
    // Find your Account SID and Auth Token at twilio.com/console
    // and set the environment variables. See http://twil.io/secure
    public static final String ACCOUNT_SID = System.getenv("TWILIO_ACCOUNT_SID");
    public static final String AUTH_TOKEN = System.getenv("TWILIO_AUTH_TOKEN");

    public static void main(String[] args) {
        Twilio.init(ACCOUNT_SID, AUTH_TOKEN);
        Transcription transcription =
            Transcription.fetcher("TRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX")
            .fetch();

        System.out.println(transcription.getDateCreated());
    }
}
<?php

// Update the path below to your autoload.php,
// see https://getcomposer.org/doc/01-basic-usage.md
require_once '/path/to/vendor/autoload.php';

use Twilio\\Rest\\Client;

// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
\$sid = getenv("TWILIO_ACCOUNT_SID");
\$token = getenv("TWILIO_AUTH_TOKEN");
\$twilio = new Client(\$sid, \$token);

\$transcription = \$twilio->transcriptions("TRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX")
                        ->fetch();

print(\$transcription->dateCreated->format());
# Download the helper library from https://www.twilio.com/docs/ruby/install
require 'rubygems'
require 'twilio-ruby'

# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = ENV['TWILIO_ACCOUNT_SID']
auth_token = ENV['TWILIO_AUTH_TOKEN']
@client = Twilio::REST::Client.new(account_sid, auth_token)

transcription = @client.transcriptions('TRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX')
                       .fetch

puts transcription.date_created
# Install the twilio-cli from https://twil.io/cli

twilio api:core:transcriptions:fetch \\
    --sid TRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
curl -X GET "https://api.twilio.com/2010-04-01/Accounts/\$TWILIO_ACCOUNT_SID/Transcriptions/TRXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.json" \\
-u \$TWILIO_ACCOUNT_SID:\$TWILIO_AUTH_TOKEN

Controla y modifica las llamadas fácilmente

Crea sin preocuparte por la seguridad de tus datos

  • Llamadas de emergencia

    Permite realizar enrutamientos de llamadas de emergencia a los Puntos de Respuesta de Seguridad Pública (PSAP) de Estados Unidos, Canadá y Reino Unido

  • Llamada enmascarada

    Protege tus datos sensibles y los de tus clientes con proxies de números de teléfono temporales

  • HIPAA y PCI

    cumplimiento: Twilio Voice cumple con la HIPAA y con el nivel 1 de PCI DSS

// Download the helper library from https://www.twilio.com/docs/node/install
// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
const accountSid = process.env.TWILIO_ACCOUNT_SID;
const authToken = process.env.TWILIO_AUTH_TOKEN;
const client = require('twilio')(accountSid, authToken);

client.calls('CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX')
      .payments
      .create({
         idempotencyKey: 'idempotency_key',
         statusCallback: 'https://example.com'
       })
      .then(payment => console.log(payment.sid));
# Download the helper library from https://www.twilio.com/docs/python/install
import os
from twilio.rest import Client


# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = os.environ['TWILIO_ACCOUNT_SID']
auth_token = os.environ['TWILIO_AUTH_TOKEN']
client = Client(account_sid, auth_token)

payment = client.calls('CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX') \\
                .payments \\
                .create(
                     idempotency_key='idempotency_key',
                     status_callback='https://example.com'
                 )

print(payment.sid)
using Twilio;
using Twilio.Rest.Api.V2010.Account.Call;


class Program
{
    static void Main(string[] args)
    {
        // Find your Account SID and Auth Token at twilio.com/console
        // and set the environment variables. See http://twil.io/secure
        string accountSid = Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID");
        string authToken = Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN");

        TwilioClient.Init(accountSid, authToken);

        var payment = PaymentResource.Create(
            idempotencyKey: "idempotency_key",
            statusCallback: new Uri("https://example.com"),
            pathCallSid: "CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"
        );

        Console.WriteLine(payment.Sid);
    }
}
using Twilio;
using Twilio.Rest.Api.V2010.Account.Call;


class Program
{
    static void Main(string[] args)
    {
        // Find your Account SID and Auth Token at twilio.com/console
        // and set the environment variables. See http://twil.io/secure
        string accountSid = Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID");
        string authToken = Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN");

        TwilioClient.Init(accountSid, authToken);

        var payment = PaymentResource.Create(
            idempotencyKey: "idempotency_key",
            statusCallback: new Uri("https://example.com"),
            pathCallSid: "CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"
        );

        Console.WriteLine(payment.Sid);
    }
}
<?php

// Update the path below to your autoload.php,
// see https://getcomposer.org/doc/01-basic-usage.md
require_once '/path/to/vendor/autoload.php';

use Twilio\\Rest\\Client;

// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
\$sid = getenv("TWILIO_ACCOUNT_SID");
\$token = getenv("TWILIO_AUTH_TOKEN");
\$twilio = new Client(\$sid, \$token);

\$payment = \$twilio->calls("CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX")
                  ->payments
                  ->create("idempotency_key", "https://example.com");

print(\$payment->sid);
require 'twilio-ruby'

# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = ENV['TWILIO_ACCOUNT_SID']
auth_token = ENV['TWILIO_AUTH_TOKEN']
@client = Twilio::REST::Client.new(account_sid, auth_token)

payment = @client.calls('CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX')
                 .payments
                 .create(
                    idempotency_key: 'idempotency_key',
                    status_callback: 'https://example.com'
                  )

puts payment.sid
# Install the twilio-cli from https://twil.io/cli

twilio api:core:calls:payments:create \\
    --call-sid CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX \\
    --idempotency-key idempotency_key \\
    --status-callback https://example.com
curl -X POST "https://api.twilio.com/2010-04-01/Accounts/\$TWILIO_ACCOUNT_SID/Calls/CAXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/Payments.json" \\
--data-urlencode "IdempotencyKey=idempotency_key" \\
--data-urlencode "StatusCallback=https://example.com" \\
-u \$TWILIO_ACCOUNT_SID:\$TWILIO_AUTH_TOKEN

Productos complementarios


La comunicación no comienza ni termina con Voice

Mensajes

Llega a tus clientes en su canal preferido en todo el mundo con la mensajería, ya sea por SMS, WhatsApp o chat.

Enlaces SIP elásticos

Aporta conectividad PSTN y escalamiento global a tu infraestructura de comunicaciones con la solución de enlaces SIP más ágil disponible.

Recursos


Precios


Precios flexibles para una API de voz flexible

Con Twilio Voice, solo pagas por lo que usas sin necesidad de compromisos. Paga por consumo, o bien obtén descuentos por un volumen comprometido.