Flex Dialpad Overview
Flex Dialpad helps agents, supervisors, and users accomplish the following:
Call customers directly from Flex
Run real-time and historical reporting via Flex Insights
The Flex Dialpad is a part of the Flex UI and offers all of the theming and customizability features of a React component.
- Enable and configure the Flex Dialpad for your contact center's specific needs
- Learn how to use the Flex Dialpad
- Implement Click-to-Dial
- Understand the current limitations of the Flex Dialpad
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