Flex Conversations provides several channel options for communication. Each channel requires an Address (Legacy Addresses were previously known as Flex Flows). Addresses describe how new Conversations should be handled and connected to Flex. You can integrate any channel that fits your platform's needs, and also configure multiple Addresses for each channel.
To get started, check out our guides on how to configure Addresses for our currently supported channels:
For more general information on Flex Conversations, and to get an idea of what you can build with it, visit our Flex Conversations Developer Overview page.