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Voice Integrity Onboarding with the Trust Hub REST API (ISVs/Resellers using Subaccounts)

(information)

Info

For general information on the Trust Hub API, go to the Trust Hub API Docs.

This page walks ISVs/Resellers using subaccounts through creating a Voice Integrity Trust Product with the Trust Hub REST API.

Not an ISV/Reseller using subaccounts? Find the appropriate onboarding instructions below:

ISVs/Resellers using Subaccounts

There are three main sections in this guide:

Create Primary Business Profile in the Console
Create Secondary Business Profile under Customer Subaccount, Add Phone Numbers
- Create Secondary Business Profile, Connect to Primary Business Profile
- Create a Supporting Document, Connect to Secondary Business Profile
- Create Business Information, Connect to Secondary Business Profile
- Create Authorized Representative, Connect to Secondary Business Profile
- Add Phone Numbers to Secondary Business Profile
- Submit Secondary Business Profile for Vetting
Create Trust Product, Add Phone Numbers, and Submit for Vetting

Create a Primary Business Profile in your Parent Account in the Console's Trust Hub and submit for vetting.

In your Console, navigate to Trust Hub -> Customer Profiles to create your profile.
You will only need to do this one time.
For more information on Business Profiles and vetting, go to the Trust Hub Docs.

Create Secondary Business Profile for Customer Subaccount

1. Create a Secondary Business Profile for your Customer's Subaccount

You will want to save the sid from the response. This is your Secondary Business Profile SID, and you will need it for the next step.
Do not change the PolicySID in the API call below. This is a static value that will be the same across all accounts.

Create Secondary Business Profile under Customer Subaccount

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createCustomerProfile() {
11  const customerProfile = await client.trusthub.v1.customerProfiles.create({
12    email: "EMAIL@EMAIL.COM",
13    friendlyName: "YOUR_FRIENDLY_NAME_FOR_SECONDARY_CUSTOMER_PROFILE",
14    policySid: "RNdfbf3fae0e1107f8aded0e7cead80bf5",
15  });
16
17  console.log(customerProfile.sid);
18}
19
20createCustomerProfile();

Output

1{
2  "sid": "BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
4  "policy_sid": "RNdfbf3fae0e1107f8aded0e7cead80bf5",
5  "friendly_name": "YOUR_FRIENDLY_NAME_FOR_SECONDARY_CUSTOMER_PROFILE",
6  "status": "draft",
7  "email": "EMAIL@EMAIL.COM",
8  "status_callback": "http://www.example.com",
9  "valid_until": null,
10  "date_created": "2019-07-30T22:29:24Z",
11  "date_updated": "2019-07-31T01:09:00Z",
12  "url": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
13  "links": {
14    "customer_profiles_entity_assignments": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments",
15    "customer_profiles_evaluations": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Evaluations",
16    "customer_profiles_channel_endpoint_assignment": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments"
17  },
18  "errors": null
19}

2. Connect the Secondary Business Profile to your Primary Business Profile

You'll need your Secondary Business Profile's SID, which was returned in the previous step.
You'll need your Primary Business Profile SID.
To retrieve these SIDs via the API, see the Additional API Calls section below. You can also find them in the Console under Trust Hub.

Connect the Secondary Business Profile to Primary Business Profile

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createCustomerProfileEntityAssignment() {
11  const customerProfilesEntityAssignment = await client.trusthub.v1
12    .customerProfiles("YOUR_SECONDARY_BUSINESS_PROFILE_SID")
13    .customerProfilesEntityAssignments.create({
14      objectSid: "YOUR_PRIMARY_BUSINESS_PROFILE_SID",
15    });
16
17  console.log(customerProfilesEntityAssignment.sid);
18}
19
20createCustomerProfileEntityAssignment();

Output

1{
2  "sid": "BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "customer_profile_sid": "YOUR_SECONDARY_BUSINESS_PROFILE_SID",
4  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
5  "object_sid": "YOUR_PRIMARY_BUSINESS_PROFILE_SID",
6  "date_created": "2019-07-31T02:34:41Z",
7  "url": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments/BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
8}

3. Create a Supporting Document

You will need the Address SID for the Secondary Business.
- If you already created an address for your Secondary Business, you can find it in the Console under Trust Hub.
- If you prefer to use an API to create an Address or retrieve Address SIDs, see the Additional API Calls section below. For more detailed Address API Info, go to the REST API: Addresses page.
This will return the SID for the Supporting Document. You will need this for the next step.
- The Supporting Document SID will start with "RD"

Create a Supporting Document

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createSupportingDocument() {
11  const supportingDocument =
12    await client.trusthub.v1.supportingDocuments.create({
13      attributes: {
14        address_sids: "YOUR_CUSTOMER_ADDRESS_SID",
15      },
16      friendlyName: "YOUR_CUSTOMER_FRIENDLY_NAME",
17      type: "customer_profile_address",
18    });
19
20  console.log(supportingDocument.sid);
21}
22
23createSupportingDocument();

Output

1{
2  "status": "draft",
3  "date_updated": "2021-02-11T17:23:00Z",
4  "friendly_name": "YOUR_CUSTOMER_FRIENDLY_NAME",
5  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
6  "url": "https://trusthub.twilio.com/v1/SupportingDocuments/RDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
7  "date_created": "2021-02-11T17:23:00Z",
8  "sid": "RDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
9  "attributes": {
10    "address_sids": "ADaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
11  },
12  "type": "customer_profile_address",
13  "mime_type": null
14}

4. Connect the Supporting Document to your Secondary Business Profile

You will need your Secondary Business Profile SID used earlier.
You will need the Supporting Document SID, which was returned in the previous step.
- If you need to retrieve the Supporting Document SID via API, see the Additional API Calls section below.

Connect the Supporting Document to your Secondary Business Profile

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createCustomerProfileEntityAssignment() {
11  const customerProfilesEntityAssignment = await client.trusthub.v1
12    .customerProfiles("YOUR_SECONDARY_CUSTOMER_PROFILE_SID")
13    .customerProfilesEntityAssignments.create({
14      objectSid: "YOUR_SUPPORTING_DOCUMENT_SID",
15    });
16
17  console.log(customerProfilesEntityAssignment.sid);
18}
19
20createCustomerProfileEntityAssignment();

Output

1{
2  "sid": "BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "customer_profile_sid": "YOUR_SECONDARY_CUSTOMER_PROFILE_SID",
4  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
5  "object_sid": "YOUR_SUPPORTING_DOCUMENT_SID",
6  "date_created": "2019-07-31T02:34:41Z",
7  "url": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments/BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
8}

5. Create Business Information for the Secondary Business Profile

You will need the following information about your Secondary Business:

Parameter	Definition/Possible Values
`business_name` required	Definition: Your Secondary Business' legal business name Possible Values: [any `string`]
`business_identity` required	Definition: Your Secondary Business' structure. Possible Values: `direct_customer` `isv_reseller_or_partner` `unknown`
`business_type` required	Definition: Business type for your Secondary Business Possible Values: `Sole Proprietorship` `Partnership` `Limited Liability Corporation` `Corporation` `Co-operative` `Limited Liability Partnership` `Non-profit`
`business_industry` required	Definition: Industry of Secondary Business Possible Values: `AUTOMOTIVE` `AGRICULTURE` `BANKING` `CONSUMER` `EDUCATION` `ENGINEERING` `ENERGY` `OIL_AND_GAS` `FAST_MOVING_CONSUMER_GOODS` `FINANCIAL` `FINTECH` `FOOD_AND_BEVERAGE` `GOVERNMENT` `HEALTHCARE` `HOSPITALITY` `INSURANCE` `LEGAL` `MANUFACTURING` `MEDIA` `ONLINE` `RAW_MATERIALS` `REAL_ESTATE` `RELIGION` `RETAIL` `JEWELRY` `TECHNOLOGY` `TELECOMMUNICATIONS` `TRANSPORTATION` `TRAVEL` `ELECTRONICS` `NOT_FOR_PROFIT`
`business_registration_identifier` required	Definition: The official method used to register the Secondary Business' identity. Possible Values: `USA: DUNS Number (Dun & Bradstreet)` `USA: Employer Identification Number (EIN)`
`business_registration_number` required	Definition: The number used to identify your Secondary Business of the type chosen for your `business_registration_identifier` Possible Values: `[numerical string for USA types]`
`business_regions_of_operation` required	Definition: Regions your Secondary Business `AFRICA` `ASIA` `EUROPE` `LATIN_AMERICA` `USA_AND_CANADA`
`website_url` required	Definition: The URL for the Secondary Business' website Possible Values: `[any valid URL string]`
`social_media_profile_urls` optional	Definition: The URL(s) for the Secondary Business' social media accounts (i.e. LinkedIn, Facebook, Twitter) Possible Values: `[any valid URL string]`

Do not change the Type value. It must be customer_profile_business_information in order to create the correct resource.

You'll need the Business Information SID returned from this API call for the next step.

(error)

Danger

Updates are coming to Twilio's Starter Brand registration based on changes from The Campaign Registry (TCR) and mobile carriers. We will provide updates on how this change may impact US A2P 10DLC registration as soon as they are available. Brands with EINs will no longer be able to use Twilio's Starter Brand registration going forward.

In the meantime, if you are registering on behalf of an organization with an EIN/Tax ID, please complete a Standard registration.

Create Business Information for the Secondary Business Profile

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createEndUser() {
11  const endUser = await client.trusthub.v1.endUsers.create({
12    attributes: {
13      business_name: "YOUR_SECONDARY_BUSINESS_NAME",
14      business_identity: "YOUR_SECONDARY_BUSINESS_IDENTITY",
15      business_type: "YOUR_SECONDARY_BUSINESS_TYPE",
16      business_industry: "YOUR_SECONDARY_BUSINESS_INDUSTRY",
17      business_registration_identifier: "YOUR_SECONDARY_BUSINESS_IDENTIFIER",
18      business_registration_number:
19        "YOUR_SECONDARY_BUSINESS_REGISTRATION_NUMBER",
20      business_regions_of_operation:
21        "YOUR_SECONDARY_BUSINESS_REGIONS_OF_OPERATION",
22      website_url: "YOUR_SECONDARY_BUSINESS_URL",
23      social_media_profile_urls: "",
24    },
25    friendlyName: "YOUR_CUSTOMER_FRIENDLY_NAME",
26    type: "customer_profile_business_information",
27  });
28
29  console.log(endUser.sid);
30}
31
32createEndUser();

Output

1{
2  "date_updated": "2021-02-16T20:40:57Z",
3  "sid": "ITaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
4  "friendly_name": "YOUR_CUSTOMER_FRIENDLY_NAME",
5  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
6  "url": "https://trusthub.twilio.com/v1/EndUsers/ITaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
7  "date_created": "2021-02-16T20:40:57Z",
8  "attributes": {
9    "phone_number": "+11234567890",
10    "job_position": "CEO",
11    "first_name": "rep1",
12    "last_name": "test",
13    "business_title": "ceo",
14    "email": "foobar@test.com"
15  },
16  "type": "customer_profile_business_information"
17}

6. Connect Business Information to Secondary Business Profile

You will need the Customer Profile Business Information SID, which was returned in the last step.
The Customer Profile Business Information SID will start with "IT".
To find your Customer Profile Business Information SID via API, see the Read all End Users call in the Additional API Calls section.

Connect Business Information to Secondary Business Profile

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createCustomerProfileEntityAssignment() {
11  const customerProfilesEntityAssignment = await client.trusthub.v1
12    .customerProfiles("YOUR_SECONDARY_BUSINESS_PROFILE_SID")
13    .customerProfilesEntityAssignments.create({
14      objectSid: "YOUR_CUSTOMER_PROFILE_BUSINESS_INFORMATION_SID",
15    });
16
17  console.log(customerProfilesEntityAssignment.sid);
18}
19
20createCustomerProfileEntityAssignment();

Output

1{
2  "sid": "BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "customer_profile_sid": "YOUR_SECONDARY_BUSINESS_PROFILE_SID",
4  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
5  "object_sid": "YOUR_CUSTOMER_PROFILE_BUSINESS_INFORMATION_SID",
6  "date_created": "2019-07-31T02:34:41Z",
7  "url": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments/BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
8}

7. Create an Authorized Representative for your Secondary Business Profile

You must add one Authorized Representative as a contact for the Secondary Business.
A second Authorized Representative is optional.
- To add a second representative repeat this step with the second Authorized Representative's information, but you will need to change the Type parameter to authorized_representative_2
Information you will need:
- First Name
- Last Name
- Email
- Phone Number
- Business Title
- Job Position
  - Possible Values: Director, GM, VP, CEO, CFO, General Counsel
This call will return the Authorized Representative's SID. You will need this for the next step.

Create an Authorized Representative for your Secondary Business Profile

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createEndUser() {
11  const endUser = await client.trusthub.v1.endUsers.create({
12    attributes: {
13      first_name: "REPRESENTATIVE_FIRST_NAME",
14      last_name: "REPRESENTATIVE_LAST_NAME",
15      email: "EMAIL@EMAIL.COM",
16      phone_number: "+1XXXXXXXXXX",
17      business_title: "BUSINESS_TITLE",
18      job_position: "JOB_POSITION",
19    },
20    friendlyName: "YOUR_SECONDARY_BUSINESS_FRIENDLY_NAME",
21    type: "authorized_representative_1",
22  });
23
24  console.log(endUser.sid);
25}
26
27createEndUser();

Output

1{
2  "date_updated": "2021-02-16T20:40:57Z",
3  "sid": "ITaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
4  "friendly_name": "YOUR_SECONDARY_BUSINESS_FRIENDLY_NAME",
5  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
6  "url": "https://trusthub.twilio.com/v1/EndUsers/ITaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
7  "date_created": "2021-02-16T20:40:57Z",
8  "attributes": {
9    "phone_number": "+11234567890",
10    "job_position": "CEO",
11    "first_name": "rep1",
12    "last_name": "test",
13    "business_title": "ceo",
14    "email": "foobar@test.com"
15  },
16  "type": "authorized_representative_1"
17}

8. Connect Authorized Representative to Secondary Business Profile

You will need the Authorized Representative's SID, which was returned in the last API call.
To find the SID via API, see the Read all End Users call in the Additional API Calls section below.
If you added a second Authorized Representative, you will need to repeat this call with that Representative's SID.

Connect Authorized Representative to Secondary Business Profile

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createCustomerProfileEntityAssignment() {
11  const customerProfilesEntityAssignment = await client.trusthub.v1
12    .customerProfiles("YOUR_SECONDARY_BUSINESS_PROFILE_SID")
13    .customerProfilesEntityAssignments.create({
14      objectSid: "YOUR_AUTHORIZED_REPRESENTATIVE_SID",
15    });
16
17  console.log(customerProfilesEntityAssignment.sid);
18}
19
20createCustomerProfileEntityAssignment();

Output

1{
2  "sid": "BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "customer_profile_sid": "YOUR_SECONDARY_BUSINESS_PROFILE_SID",
4  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
5  "object_sid": "YOUR_AUTHORIZED_REPRESENTATIVE_SID",
6  "date_created": "2019-07-31T02:34:41Z",
7  "url": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments/BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
8}

9. Add Phone Number(s) to Secondary Business Profile

You will need your Secondary Business Profile SID.
You'll also need your Phone Number SID(s)
- To find your Phone Number SIDs in the Console, go to your Dashboard for your Customer Subaccount. In the Project Info section, click on See all phone numbers, then click on a phone number to find the SID.
- To find your Phone Number SIDs via API, see the Additional API Calls section below.
- Phone Number SIDs begin with "PN".
- In the API Call below, don't change the ChannelEndpointType. It needs to be phone-number to add a phone number to your Business Profile.

Add Phone Number(s) to Secondary Business Profile

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createCustomerProfileChannelEndpointAssignment() {
11  const customerProfilesChannelEndpointAssignment = await client.trusthub.v1
12    .customerProfiles("YOUR_SECONDARY_BUSINESS_PROFILE_SID")
13    .customerProfilesChannelEndpointAssignment.create({
14      channelEndpointSid: "YOUR_PHONE_NUMBER_SID",
15      channelEndpointType: "phone-number",
16    });
17
18  console.log(customerProfilesChannelEndpointAssignment.sid);
19}
20
21createCustomerProfileChannelEndpointAssignment();

Output

1{
2  "sid": "RAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "customer_profile_sid": "YOUR_SECONDARY_BUSINESS_PROFILE_SID",
4  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
5  "channel_endpoint_sid": "YOUR_PHONE_NUMBER_SID",
6  "channel_endpoint_type": "phone-number",
7  "date_created": "2019-07-31T02:34:41Z",
8  "url": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments/RAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
9}

10. Submit Secondary Business Profile

You will need your Secondary Business Profile SID.
Do not change the value of the Status parameter. pending-review is needed to properly submit your Secondary Business Profile

Submit Secondary Business Profile

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function updateCustomerProfile() {
11  const customerProfile = await client.trusthub.v1
12    .customerProfiles("YOUR_SECONDARY_BUSINESS_PROFILE_SID")
13    .update({ status: "pending-review" });
14
15  console.log(customerProfile.sid);
16}
17
18updateCustomerProfile();

Output

1{
2  "sid": "YOUR_SECONDARY_BUSINESS_PROFILE_SID",
3  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
4  "policy_sid": "RNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
5  "friendly_name": "friendly_name",
6  "status": "pending-review",
7  "email": "email",
8  "status_callback": "http://www.example.com",
9  "valid_until": null,
10  "date_created": "2019-07-30T22:29:24Z",
11  "date_updated": "2019-07-31T01:09:00Z",
12  "url": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
13  "links": {
14    "customer_profiles_entity_assignments": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments",
15    "customer_profiles_evaluations": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Evaluations",
16    "customer_profiles_channel_endpoint_assignment": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments"
17  },
18  "errors": null
19}

Create Trust Product, Add Phone Numbers, and Submit for Vetting

1. Create a Voice Integrity Trust Product

Note: Do not change the policy_sid from the example below. This is a static value that will stay the same across all accounts.
The response will contain the SID for your Trust Product. You'll need this for the next step.

Create Voice Integrity Trust Product

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createTrustProduct() {
11  const trustProduct = await client.trusthub.v1.trustProducts.create({
12    email: "EMAIL@EXAMPLE.COM",
13    friendlyName: "FRIENDLY_NAME_FOR_YOUR_TRUST_PRODUCT",
14    policySid: "RN5b3660f9598883b1df4e77f77acefba0",
15  });
16
17  console.log(trustProduct.sid);
18}
19
20createTrustProduct();

Output

1{
2  "sid": "BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
4  "policy_sid": "RN5b3660f9598883b1df4e77f77acefba0",
5  "friendly_name": "FRIENDLY_NAME_FOR_YOUR_TRUST_PRODUCT",
6  "status": "draft",
7  "email": "EMAIL@EXAMPLE.COM",
8  "status_callback": "http://www.example.com",
9  "valid_until": null,
10  "date_created": "2019-07-30T22:29:24Z",
11  "date_updated": "2019-07-31T01:09:00Z",
12  "url": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
13  "links": {
14    "trust_products_entity_assignments": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments",
15    "trust_products_evaluations": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Evaluations",
16    "trust_products_channel_endpoint_assignment": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments"
17  },
18  "errors": null
19}

2. Create End User for the Voice Integrity Trust Product

Information you will need:
- Use Case
  - Possible Values: Identify & Verification,Asset Management,Lead Generation,Intelligent Routing,Appointment Scheduling,Customer Support,Self-Service,Automated Support,Appointment Reminders,Employee Notifications,Delivery Notifications,Emergency Notifications,Contactless Delivery,Order Notifications,Service Alerts,Purchase Confirmation,Mass Alerts,Fraud Alerts,Contact Tracing,Lead Management,Lead Nurturing,Telemarketing,Marketing Events,Rewards Program,Lead Alerts,Lead Distribution,Abandoned Cart,Call Tracking,Outbound Dialer,Click to Call,Phone System,Meetings/Collaboration,Telehealth,Distance Learning,Shift Management,Field Notifications,Dating/Social,Remote appointments,Group Messaging,Exam Proctoring,Tutoring,Therapy (Individual+Group),Pharmacy,First Responder,Survey/Research
- Business Employee count
  - The should be the number of employees in the business
- Average Business Day Call Volume
  - This should be an estimate of number of calls per business day.
- Notes
  - This may be any additional notes about the use case. For example "We do lost mile delivery of goods". This can be empty if there are no additional notes.
Note: Do not change the type from the example below.
The response will contain the SID for your End User. You'll need this for the next step.

Create an End User for the Voice Integrity Trust Product

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createEndUser() {
11  const endUser = await client.trusthub.v1.endUsers.create({
12    attributes: {
13      use_case: "Survey/Research",
14      business_employee_count: "10",
15      average_business_day_call_volume: "10",
16      notes: "Surveying people to learn about demographics",
17    },
18    friendlyName: "YOUR_END_USER_FRIENDLY_NAME",
19    type: "voice_integrity_information",
20  });
21
22  console.log(endUser.sid);
23}
24
25createEndUser();

Output

1{
2  "date_updated": "2021-02-16T20:40:57Z",
3  "sid": "ITaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
4  "friendly_name": "YOUR_END_USER_FRIENDLY_NAME",
5  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
6  "url": "https://trusthub.twilio.com/v1/EndUsers/ITaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
7  "date_created": "2021-02-16T20:40:57Z",
8  "attributes": {
9    "phone_number": "+11234567890",
10    "job_position": "CEO",
11    "first_name": "rep1",
12    "last_name": "test",
13    "business_title": "ceo",
14    "email": "foobar@test.com"
15  },
16  "type": "voice_integrity_information"
17}

3. Connect your Voice Integrity Trust Product to End User

You'll need your Trust Product's SID. This was returned by the API call in step 1.
You'll need your End User SID. This is the SID that starts with "IT" was returned by previous API call.
To retrieve these SIDs via the API, see the Additional API Calls section below. You can also find them in the Console under Trust Hub.

Connect your Voice Integrity Trust Product to End User

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createTrustProductEntityAssignment() {
11  const trustProductsEntityAssignment = await client.trusthub.v1
12    .trustProducts("YOUR_TRUST_PRODUCT_SID")
13    .trustProductsEntityAssignments.create({ objectSid: "YOUR_END_USER_SID" });
14
15  console.log(trustProductsEntityAssignment.sid);
16}
17
18createTrustProductEntityAssignment();

Output

1{
2  "sid": "BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "trust_product_sid": "YOUR_TRUST_PRODUCT_SID",
4  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
5  "object_sid": "YOUR_END_USER_SID",
6  "date_created": "2019-07-31T02:34:41Z",
7  "url": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments/BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
8}

4. Connect your Voice Integrity Trust Product to your Secondary Business Profile

You'll need your Trust Product's SID. This was returned by the API call in step 1.
You'll need your Secondary Business Profile's SID.
To retrieve these SIDs via the API, see the Additional API Calls section below. You can also find them in the Console under Trust Hub.

Connect your Voice Integrity Trust Product to your Secondary Business Profile

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createTrustProductEntityAssignment() {
11  const trustProductsEntityAssignment = await client.trusthub.v1
12    .trustProducts("YOUR_TRUST_PRODUCT_SID")
13    .trustProductsEntityAssignments.create({
14      objectSid: "YOUR_SECONDARY_BUSINESS_PROFILE_SID",
15    });
16
17  console.log(trustProductsEntityAssignment.sid);
18}
19
20createTrustProductEntityAssignment();

Output

1{
2  "sid": "BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "trust_product_sid": "YOUR_TRUST_PRODUCT_SID",
4  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
5  "object_sid": "YOUR_SECONDARY_BUSINESS_PROFILE_SID",
6  "date_created": "2019-07-31T02:34:41Z",
7  "url": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments/BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
8}

5. Assign phone numbers to your Voice Integrity Trust Product

You'll need the Phone Number SID(s) you assigned to your Business Profile earlier. (Note: Only those phone numbers already assigned to your Secondary Business Profile are eligible)
You'll need your Trust Product SID.
Don't change the ChannelEndpointType
You can complete this step before or after submitting your Voice Integrity Trust Product
To check your Secondary Business Profile's phone numbers via API, see the Additional API Calls section below.

Assign Phone Numbers to Voice Integrity Trust Product

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createTrustProductChannelEndpointAssignment() {
11  const trustProductsChannelEndpointAssignment = await client.trusthub.v1
12    .trustProducts("YOUR_TRUST_PRODUCT_SID")
13    .trustProductsChannelEndpointAssignment.create({
14      channelEndpointSid: "YOUR_PHONE_NUMBER_SID",
15      channelEndpointType: "phone-number",
16    });
17
18  console.log(trustProductsChannelEndpointAssignment.sid);
19}
20
21createTrustProductChannelEndpointAssignment();

Output

1{
2  "sid": "RAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "trust_product_sid": "YOUR_TRUST_PRODUCT_SID",
4  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
5  "channel_endpoint_sid": "YOUR_PHONE_NUMBER_SID",
6  "channel_endpoint_type": "phone-number",
7  "date_created": "2019-07-31T02:34:41Z",
8  "url": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments/RAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
9}

6. Submit your Voice Integrity Trust Product

Approval and registration of Phone Numbers may take 24 to 48 hours.

Submit Voice Integrity Trust Product

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function updateTrustProduct() {
11  const trustProduct = await client.trusthub.v1
12    .trustProducts("YOUR_TRUST_PRODUCT_SID")
13    .update({ status: "pending-review" });
14
15  console.log(trustProduct.sid);
16}
17
18updateTrustProduct();

Output

1{
2  "sid": "YOUR_TRUST_PRODUCT_SID",
3  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
4  "policy_sid": "RNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
5  "friendly_name": "friendly_name",
6  "status": "pending-review",
7  "email": "email",
8  "status_callback": "http://www.example.com",
9  "valid_until": null,
10  "date_created": "2019-07-30T22:29:24Z",
11  "date_updated": "2019-07-31T01:09:00Z",
12  "url": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
13  "links": {
14    "trust_products_entity_assignments": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments",
15    "trust_products_evaluations": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Evaluations",
16    "trust_products_channel_endpoint_assignment": "https://trusthub.twilio.com/v1/TrustProducts/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments"
17  },
18  "errors": null
19}

Additional API Calls

Get Business Profile SIDs

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function listCustomerProfile() {
11  const customerProfiles = await client.trusthub.v1.customerProfiles.list({
12    limit: 20,
13  });
14
15  customerProfiles.forEach((c) => console.log(c.sid));
16}
17
18listCustomerProfile();

Output

1{
2  "results": [
3    {
4      "sid": "BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
5      "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
6      "policy_sid": "RNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
7      "friendly_name": "friendly_name",
8      "status": "twilio-approved",
9      "email": "email",
10      "status_callback": "http://www.example.com",
11      "valid_until": "2020-07-31T01:00:00Z",
12      "date_created": "2019-07-30T22:29:24Z",
13      "date_updated": "2019-07-31T01:09:00Z",
14      "url": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
15      "links": {
16        "customer_profiles_entity_assignments": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/EntityAssignments",
17        "customer_profiles_evaluations": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Evaluations",
18        "customer_profiles_channel_endpoint_assignment": "https://trusthub.twilio.com/v1/CustomerProfiles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ChannelEndpointAssignments"
19      },
20      "errors": [
21        {
22          "code": 18601
23        }
24      ]
25    }
26  ],
27  "meta": {
28    "page": 0,
29    "page_size": 50,
30    "first_page_url": "https://trusthub.twilio.com/v1/CustomerProfiles?Status=draft&FriendlyName=friendly_name&PolicySid=RNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa&PageSize=50&Page=0",
31    "previous_page_url": null,
32    "url": "https://trusthub.twilio.com/v1/CustomerProfiles?Status=draft&FriendlyName=friendly_name&PolicySid=RNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa&PageSize=50&Page=0",
33    "next_page_url": null,
34    "key": "results"
35  }
36}

Create an Address Resource

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createAddress() {
11  const address = await client.addresses.create({
12    city: "CUSTOMER_CITY",
13    customerName: "YOUR_CUSTOMER_NAME",
14    isoCountry: "BB",
15    postalCode: "CUSTOMER_POSTAL_CODE",
16    region: "CUSTOMER_STATE_OR_REGION",
17    street: "CUSTOMER_STREET",
18  });
19
20  console.log(address.accountSid);
21}
22
23createAddress();

Output

1{
2  "account_sid": "YOUR_PARENT_ACCOUNT_OR_SUBACCOUNT_SID",
3  "city": "CUSTOMER_CITY",
4  "customer_name": "YOUR_CUSTOMER_NAME",
5  "date_created": "Tue, 18 Aug 2015 17:07:30 +0000",
6  "date_updated": "Tue, 18 Aug 2015 17:07:30 +0000",
7  "emergency_enabled": false,
8  "friendly_name": null,
9  "iso_country": "BB",
10  "postal_code": "CUSTOMER_POSTAL_CODE",
11  "region": "CUSTOMER_STATE_OR_REGION",
12  "sid": "ADaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
13  "street": "CUSTOMER_STREET",
14  "street_secondary": null,
15  "validated": false,
16  "verified": false,
17  "uri": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Addresses/ADaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.json"
18}

Retrieve Address SIDs

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function listAddress() {
11  const addresses = await client.addresses.list({ limit: 20 });
12
13  addresses.forEach((a) => console.log(a.accountSid));
14}
15
16listAddress();

Output

1{
2  "addresses": [
3    {
4      "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
5      "city": "SF",
6      "customer_name": "name",
7      "date_created": "Tue, 18 Aug 2015 17:07:30 +0000",
8      "date_updated": "Tue, 18 Aug 2015 17:07:30 +0000",
9      "emergency_enabled": false,
10      "friendly_name": null,
11      "iso_country": "US",
12      "postal_code": "94019",
13      "region": "CA",
14      "sid": "ADaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
15      "street": "4th",
16      "street_secondary": null,
17      "validated": false,
18      "verified": false,
19      "uri": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Addresses/ADaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.json"
20    }
21  ],
22  "end": 0,
23  "first_page_uri": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Addresses.json?PageSize=50&Page=0",
24  "last_page_uri": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Addresses.json?PageSize=50&Page=0",
25  "next_page_uri": null,
26  "num_pages": 1,
27  "page": 0,
28  "page_size": 50,
29  "previous_page_uri": null,
30  "start": 0,
31  "total": 1,
32  "uri": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Addresses.json?PageSize=50&Page=0"
33}

Retrieve Supporting Document SIDs

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function listSupportingDocument() {
11  const supportingDocuments = await client.trusthub.v1.supportingDocuments.list(
12    { limit: 20 }
13  );
14
15  supportingDocuments.forEach((s) => console.log(s.sid));
16}
17
18listSupportingDocument();

Output

1{
2  "results": [
3    {
4      "status": "draft",
5      "date_updated": "2021-02-11T17:23:00Z",
6      "friendly_name": "Business-profile-physical-address",
7      "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
8      "url": "https://trusthub.twilio.com/v1/SupportingDocuments/RDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
9      "date_created": "2021-02-11T17:23:00Z",
10      "sid": "RDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
11      "attributes": {
12        "address_sids": "ADaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
13      },
14      "type": "customer_profile_address",
15      "mime_type": null
16    }
17  ],
18  "meta": {
19    "page": 0,
20    "page_size": 50,
21    "first_page_url": "https://trusthub.twilio.com/v1/SupportingDocuments?PageSize=50&Page=0",
22    "previous_page_url": null,
23    "url": "https://trusthub.twilio.com/v1/SupportingDocuments?PageSize=50&Page=0",
24    "next_page_url": null,
25    "key": "results"
26  }
27}

Read all End Users

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function listEndUser() {
11  const endUsers = await client.trusthub.v1.endUsers.list({ limit: 20 });
12
13  endUsers.forEach((e) => console.log(e.sid));
14}
15
16listEndUser();

Output

1{
2  "results": [
3    {
4      "date_updated": "2021-02-16T20:40:57Z",
5      "sid": "ITaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
6      "friendly_name": "auth_rep_1",
7      "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
8      "url": "https://trusthub.twilio.com/v1/EndUsers/ITaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
9      "date_created": "2021-02-16T20:40:57Z",
10      "attributes": {
11        "phone_number": "+11234567890",
12        "job_position": "CEO",
13        "first_name": "rep1",
14        "last_name": "test",
15        "business_title": "ceo",
16        "email": "foobar@test.com"
17      },
18      "type": "authorized_representative_1"
19    }
20  ],
21  "meta": {
22    "page": 0,
23    "page_size": 50,
24    "first_page_url": "https://trusthub.twilio.com/v1/EndUsers?PageSize=50&Page=0",
25    "previous_page_url": null,
26    "url": "https://trusthub.twilio.com/v1/EndUsers?PageSize=50&Page=0",
27    "next_page_url": null,
28    "key": "results"
29  }
30}

Get Phone Number SIDs from Parent Account

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function listIncomingPhoneNumber() {
11  const incomingPhoneNumbers = await client.incomingPhoneNumbers.list({
12    limit: 20,
13  });
14
15  incomingPhoneNumbers.forEach((i) => console.log(i.accountSid));
16}
17
18listIncomingPhoneNumber();

Output

1{
2  "end": 0,
3  "first_page_uri": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/IncomingPhoneNumbers.json?FriendlyName=friendly_name&Beta=true&PhoneNumber=%2B19876543210&PageSize=50&Page=0",
4  "incoming_phone_numbers": [
5    {
6      "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
7      "address_requirements": "none",
8      "address_sid": "ADaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
9      "api_version": "2010-04-01",
10      "beta": null,
11      "capabilities": {
12        "voice": true,
13        "sms": false,
14        "mms": true,
15        "fax": false
16      },
17      "date_created": "Thu, 30 Jul 2015 23:19:04 +0000",
18      "date_updated": "Thu, 30 Jul 2015 23:19:04 +0000",
19      "emergency_status": "Active",
20      "emergency_address_sid": "ADaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
21      "emergency_address_status": "registered",
22      "friendly_name": "(808) 925-5327",
23      "identity_sid": "RIaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
24      "origin": "origin",
25      "phone_number": "+18089255327",
26      "sid": "PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
27      "sms_application_sid": "",
28      "sms_fallback_method": "POST",
29      "sms_fallback_url": "",
30      "sms_method": "POST",
31      "sms_url": "",
32      "status_callback": "",
33      "status_callback_method": "POST",
34      "trunk_sid": null,
35      "uri": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/IncomingPhoneNumbers/PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.json",
36      "voice_application_sid": "",
37      "voice_caller_id_lookup": false,
38      "voice_fallback_method": "POST",
39      "voice_fallback_url": null,
40      "voice_method": "POST",
41      "voice_url": null,
42      "bundle_sid": "BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
43      "voice_receive_mode": "voice",
44      "status": "in-use",
45      "subresource_uris": {
46        "assigned_add_ons": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/IncomingPhoneNumbers/PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/AssignedAddOns.json"
47      }
48    }
49  ],
50  "next_page_uri": null,
51  "page": 0,
52  "page_size": 50,
53  "previous_page_uri": null,
54  "start": 0,
55  "uri": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/IncomingPhoneNumbers.json?FriendlyName=friendly_name&Beta=true&PhoneNumber=%2B19876543210&PageSize=50&Page=0"
56}

Check Secondary Business Profile Phone Number Assignments

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function listCustomerProfileChannelEndpointAssignment() {
11  const customerProfilesChannelEndpointAssignments = await client.trusthub.v1
12    .customerProfiles("YOUR_SECONDARY_BUSINESS_PROFILE_SID")
13    .customerProfilesChannelEndpointAssignment.list({ limit: 20 });
14
15  customerProfilesChannelEndpointAssignments.forEach((c) =>
16    console.log(c.channelEndpointSid)
17  );
18}
19
20listCustomerProfileChannelEndpointAssignment();

Output

1{
2  "results": [
3    {
4      "sid": "RAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
5      "customer_profile_sid": "BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
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