If you are looking to explore SIP functionality, we recommend following the SIP Quickstart to get you up and running in a few clicks!
Are you interested in learning how to make calls using SIP with Twilio programmability? This guide will show you how to use Programmable Voice to receive SIP inbound phone calls from your SIP infrastructure to Twilio
Twilio Programmable SIP Domain makes it possible to create Enterprise Grade features, contact center feasible functionality in minutes. It's possible to add to programmable logic to your calls to make your business applications more intelligent. Twilio also offers global reach with its rich and reliable PSTN network.
Let's get started!
Note: Step 2.5 and 2.6 are not required if you are not using Twilio Registered Endpoint.
To receive SIP traffic from your network you need to configure SIP Domain in Twilio. In this example, we are going to use Twilio Registered endpoint to send SIP traffic to Twilio. Therefore we are enabling SIP Registration and associating the credential list.
Configure Credential List
Endpoint
, Username (this can be E164 number, Extension number or name) as UserA
and Password as yourpassword
and click Create. Note: The credential username and password created here will be used on your SIP Endpoints for authentication.Configure SIP Domain
T1
and a unique SIP URI as Trunk1
. Note: SIP URI names needs to be unique, I have used Trunk1 in my example. You might have to find a name that is availableEndpoint
that you createdSIP Endpoint can be desk phone or soft phone. In this guide, we will use the soft phone and will configure the phone to successfully register to SIP Registrar.
Note: If you are not using Twilio Registered Endpoint then this step is not applicable to you.
Download and install SIP Endpoint. Zoiper is used for example
Provide login name - UserA@Trunk1.sip.us1.twilio.com
(do add us1 region parameter to your sip domain) and password
Trunk1.sip.us1.twilio.com
(do add us1 region parameter to your sip domain while configuring zoiper)Click "Next/continue" to confirm the Domain
Optional settings can be skipped
Done! You see in Zoiper that it is "Registered" and has "Tick" next to your login name.
You can also verify the successfully registered endpoints under your SIP domain > Registered SIP Endpoints in the Twilio console
It is possible to add programmable logic to your call when the call is received by Twilio. For example, we will have the code that greets the caller and make a call to your cellphone.
With Twilio you can make calls only from a verified phone number or from Twilio number. If you plan to use a number other than Twilio phone number, then go to Verified callerID page and click the +
icon to ensure your number is valid and verified. Great!
We will now write the TwiML for our application. Because this is a static application, we will use a TwiML Bin. Visit the TwiML Bin page and click the +
icon to add a new bin.
Set the Friendly Name as Greet and call
and copy and paste the TwiML below
1<?xml version="1.0" encoding="UTF-8"?>2<Response>3<Say>Thank you for doing the tutorial. Will now call your cellphone</Say>4<Dial callerId="+1233451789">+15557650987</Dial>5</Response>6
Make sure to add a verified number for callerId and your cellphone number to dial
Create the TwiML Bin and copy the URL, see below
With our TwiML Bin created, now we need to wire it up to our SIP Domain.
Now go to zoiper SIP client and dial your cellphone. You will hear the greeting in zoiper and it will ring your cellphone. Congratulations, you have made your inbound SIP call!
Great work!
Happy hacking!