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Making SIP Calls


Use Twilio's REST API to connect to your SIP-enabled endpoints. With this feature, you can set up a VoIP session using SIP. If you are unfamiliar with SIP, or want more information on how Twilio works with your SIP endpoint, please see the SIP overview.


HTTP POST to Calls

http-post-to-calls page anchor

Initiate SIP sessions via the REST API by POSTing to the same calls resource used to initiate traditional phone calls (see making calls for more information). Once the call is connected, Twilio will then fetch the TwiML you specify for the call. For example, make a SIP call by POSTing to your account's calls list resource URI:

/2010-04-01/Accounts/{AccountSid}/Calls

POST Parameters

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All outgoing call features and parameters are supported — the only difference is that you pass different values in the "To" and "From" parameters. In the "To" parameter, put the SIP URI you are trying to connect to. In the "From" parameter, specify the user you want to show up in the From header in the SIP request.

Required Parameters

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You must POST the following parameters:

ParameterDescription
ToThe SIP URI to which you want to connect

The 'To' parameter specifies a SIP address for Twilio to connect to. The body of the URI element should be a valid SIP URI under 255 characters. For example:

sip:michael@example.com

Pass headers in the To parameter by appending them to the end of the SIP URI. For certain sdks, & will need encoding as %26. The total characters passed in a header must be under 1024. For example:

sip:michael@example.com?mycustomheader=foo&myotherheader=bar

Set a parameter on your SIP URI to specify what transport protocol you want to use. You may use UDP, TCP or TLS. By default, Twilio sends your SIP INVITE over UDP. Change this by using the transport parameter:

sip:jack@example.com;transport=tcp

Also, when using transport=tls, this will only encrypt SIP signaling messages and not RTP. To use SRTP and to encrypt SIP signaling, please add a parameter secure=true to your SIP URI:

sip:jack@example.com;secure=true

You may POST the following parameters:

ParameterDescription
FromThis value is used to populate the username portion of the From header that is passed to the SIP endpoint. This may be any alphanumeric character, as well as the plus, minus, underscore, and period characters (+-_.). No spaces or other characters are allowed.
SipAuthUsernameYour authentication username.
SipAuthPasswordThe password for the user.

Basic SIP dial using the REST API.

Create Basic SIP DialLink to code sample: Create Basic SIP Dial
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// Download the helper library from https://www.twilio.com/docs/node/install
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const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
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// Find your Account SID and Auth Token at twilio.com/console
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// and set the environment variables. See http://twil.io/secure
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const accountSid = process.env.TWILIO_ACCOUNT_SID;
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const authToken = process.env.TWILIO_AUTH_TOKEN;
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const client = twilio(accountSid, authToken);
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async function createCall() {
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const call = await client.calls.create({
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from: "Jack",
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to: "sip:kate@example.com",
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url: "http://www.example.com/sipdial.xml",
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});
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console.log(call.sid);
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}
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createCall();

Output

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{
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"account_sid": "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
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"annotation": null,
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"answered_by": null,
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"api_version": "2010-04-01",
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"caller_name": null,
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"date_created": "Tue, 31 Aug 2010 20:36:28 +0000",
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"date_updated": "Tue, 31 Aug 2010 20:36:44 +0000",
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"direction": "inbound",
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"duration": "15",
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"end_time": "Tue, 31 Aug 2010 20:36:44 +0000",
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"forwarded_from": "+141586753093",
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"from": "Jack",
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"from_formatted": "(415) 867-5308",
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"group_sid": null,
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"parent_call_sid": null,
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"phone_number_sid": "PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
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"price": "-0.03000",
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"price_unit": "USD",
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"sid": "CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
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"start_time": "Tue, 31 Aug 2010 20:36:29 +0000",
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"status": "completed",
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"subresource_uris": {
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"notifications": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Notifications.json",
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"recordings": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Recordings.json",
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"payments": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Payments.json",
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"events": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Events.json",
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"siprec": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Siprec.json",
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"streams": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Streams.json",
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"transcriptions": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Transcriptions.json",
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"user_defined_message_subscriptions": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/UserDefinedMessageSubscriptions.json",
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"user_defined_messages": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/UserDefinedMessages.json"
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},
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"to": "sip:kate@example.com",
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"to_formatted": "(415) 867-5309",
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"trunk_sid": null,
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"uri": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.json",
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"queue_time": "1000"
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}

Create SIP Dial with Authentication

create-sip-dial-with-authentication page anchor

Pass user and password to your SIP call for authentication.

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// Download the helper library from https://www.twilio.com/docs/node/install
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const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
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// Find your Account SID and Auth Token at twilio.com/console
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// and set the environment variables. See http://twil.io/secure
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const accountSid = process.env.TWILIO_ACCOUNT_SID;
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const authToken = process.env.TWILIO_AUTH_TOKEN;
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const client = twilio(accountSid, authToken);
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async function createCall() {
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const call = await client.calls.create({
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from: "Jack",
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sipAuthPassword: "secret",
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sipAuthUsername: "jack",
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to: "sip:kate@example.com",
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url: "http://www.example.com/sipdial.xml",
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});
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console.log(call.sid);
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}
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createCall();

Output

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{
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"account_sid": "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
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"annotation": null,
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"answered_by": null,
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"api_version": "2010-04-01",
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"caller_name": null,
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"date_created": "Tue, 31 Aug 2010 20:36:28 +0000",
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"date_updated": "Tue, 31 Aug 2010 20:36:44 +0000",
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"direction": "inbound",
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"duration": "15",
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"end_time": "Tue, 31 Aug 2010 20:36:44 +0000",
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"forwarded_from": "+141586753093",
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"from": "Jack",
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"from_formatted": "(415) 867-5308",
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"group_sid": null,
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"parent_call_sid": null,
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"phone_number_sid": "PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
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"price": "-0.03000",
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"price_unit": "USD",
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"sid": "CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
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"start_time": "Tue, 31 Aug 2010 20:36:29 +0000",
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"status": "completed",
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"subresource_uris": {
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"notifications": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Notifications.json",
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"recordings": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Recordings.json",
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"payments": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Payments.json",
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"events": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Events.json",
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"siprec": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Siprec.json",
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"streams": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Streams.json",
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"transcriptions": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Transcriptions.json",
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"user_defined_message_subscriptions": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/UserDefinedMessageSubscriptions.json",
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"user_defined_messages": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/UserDefinedMessages.json"
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},
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"to": "sip:kate@example.com",
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"to_formatted": "(415) 867-5309",
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"trunk_sid": null,
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"uri": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.json",
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"queue_time": "1000"
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}

Pass Headers in your SIP URI

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Pass headers to your SIP Dial as part of the SIP URI.

Create SIP Dial using Pass Headers in the SIP URILink to code sample: Create SIP Dial using Pass Headers in the SIP URI
1
// Download the helper library from https://www.twilio.com/docs/node/install
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const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
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// Find your Account SID and Auth Token at twilio.com/console
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// and set the environment variables. See http://twil.io/secure
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const accountSid = process.env.TWILIO_ACCOUNT_SID;
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const authToken = process.env.TWILIO_AUTH_TOKEN;
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const client = twilio(accountSid, authToken);
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async function createCall() {
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const call = await client.calls.create({
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from: "Jack",
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to: "sip:kate@example.com?X-hatchkey=4815162342",
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url: "http://www.example.com/sipdial.xml",
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});
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console.log(call.sid);
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}
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createCall();

Output

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{
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"account_sid": "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
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"annotation": null,
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"answered_by": null,
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"api_version": "2010-04-01",
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"caller_name": null,
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"date_created": "Tue, 31 Aug 2010 20:36:28 +0000",
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"date_updated": "Tue, 31 Aug 2010 20:36:44 +0000",
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"direction": "inbound",
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"duration": "15",
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"end_time": "Tue, 31 Aug 2010 20:36:44 +0000",
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"forwarded_from": "+141586753093",
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"from": "Jack",
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"from_formatted": "(415) 867-5308",
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"group_sid": null,
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"parent_call_sid": null,
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"phone_number_sid": "PNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
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"price": "-0.03000",
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"price_unit": "USD",
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"sid": "CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
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"start_time": "Tue, 31 Aug 2010 20:36:29 +0000",
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"status": "completed",
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"subresource_uris": {
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"notifications": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Notifications.json",
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"recordings": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Recordings.json",
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"payments": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Payments.json",
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"events": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Events.json",
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"siprec": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Siprec.json",
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"streams": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Streams.json",
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"transcriptions": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Transcriptions.json",
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"user_defined_message_subscriptions": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/UserDefinedMessageSubscriptions.json",
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"user_defined_messages": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/UserDefinedMessages.json"
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},
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"to": "sip:kate@example.com?X-hatchkey=4815162342",
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"to_formatted": "(415) 867-5309",
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"trunk_sid": null,
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"uri": "/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Calls/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.json",
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"queue_time": "1000"
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}

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