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Send Appointment Reminders with Python and Django


(information)

Info

Ahoy! We now recommend you build your appointment reminders with Twilio's built-in Message Scheduling functionality. Head on over to the Message Scheduling documentation to learn more about scheduling messages.

Ready to implement SMS appointment reminders in your Django web application? We'll use the Twilio Python Helper Library and Twilio SMS API to push out reminders to our customers when appointments are near. Here's how it works at a high level:

  1. An administrator (our user) creates an appointment for a future date and time, and stores a customer's phone number in the database for that appointment
  2. When that appointment is saved a background task is scheduled to send a reminder to that customer before their appointment starts
  3. At a configured time in advance of the appointment, the background task sends an SMS reminder to the customer to remind them of their appointment

Check out how Yelp uses SMS to confirm restaurant reservations for diners.(link takes you to an external page)


Appointment Reminder Building Blocks

appointment-reminder-building-blocks page anchor

Here are the technologies we'll use:


How To Read This Tutorial

how-to-read-this-tutorial page anchor

To implement appointment reminders, we will be working through a series of user stories(link takes you to an external page) that describe how to fully implement appointment reminders in a web application.

We'll walk through the code required to satisfy each story, and explore what we needed to add at each step.

All this can be done with the help of Twilio in under half an hour.


Meet our Django Appointment Reminder Stack

meet-our-django-appointment-reminder-stack page anchor

We're building this app for Django 2.1 on Python 3.7. We're big fans of Two Scoops of Django(link takes you to an external page) and we will use many best practices outlined there.

In addition to Dramatiq, we will use a few other Python libraries to make our task easier:

We will also use PostgreSQL(link takes you to an external page) for our database and Redis(link takes you to an external page) as our Dramatiq message broker(link takes you to an external page).

Project dependencies

project-dependencies page anchor
1
appdirs==1.4.3
2
appnope==0.1.0
3
arrow==0.15.7
4
asgiref==3.2.5
5
attrs==19.3.0
6
backcall==0.1.0
7
black==19.10b0
8
certifi==2019.11.28
9
cfgv==3.1.0
10
chardet==3.0.4
11
click==7.1.1
12
decorator==4.4.2
13
distlib==0.3.0
14
Django==3.0.4
15
django-dramatiq==0.9.1
16
django-bootstrap3==14.0.0
17
django-environ==0.4.5
18
django-forms-bootstrap==3.1.0
19
django-timezone-field==4.0
20
dramatiq[rabbitmq,watch]==1.9.0
21
entrypoints==0.3
22
filelock==3.0.12
23
flake8==3.7.9
24
identify==1.4.11
25
idna==2.9
26
importlib-metadata==1.5.0
27
ipdb==0.13.2
28
ipython==7.13.0
29
ipython-genutils==0.2.0
30
isort==4.3.21
31
jedi==0.16.0
32
mccabe==0.6.1
33
mock==4.0.2
34
model-mommy==2.0.0
35
nodeenv==1.3.5
36
parso==0.6.2
37
pathspec==0.7.0
38
pexpect==4.8.0
39
pickleshare==0.7.5
40
pre-commit==2.2.0
41
prompt-toolkit==3.0.4
42
ptyprocess==0.6.0
43
pycodestyle==2.5.0
44
pyflakes==2.1.1
45
Pygments==2.6.1
46
PyJWT==1.7.1
47
pytz==2019.3
48
PyYAML==5.3
49
redis==3.5.3
50
regex==2020.2.20
51
requests==2.23.0
52
selenium==3.141.0
53
six==1.14.0
54
sqlparse==0.3.1
55
toml==0.10.0
56
traitlets==4.3.3
57
twilio==6.36.0
58
typed-ast==1.4.1
59
urllib3==1.25.8
60
virtualenv==20.0.10
61
wcwidth==0.1.8
62
whitenoise==5.1.0
63
zipp==3.1.0

Now that we have all our depenencies defined, we can get started with our first user story: creating a new appointment.


As a user, I want to create an appointment with a name, guest phone number, and a time in the future.

To build an automated appointment reminder app, we probably should start with an appointment. This story requires that we create a model object and a bit of the user interface to create and save a new Appointment in our system.

At a high level, here's what we will need to add:

  • An Appointment model to store information we need to send the reminder
  • A view to render our form and accept POST data from it
  • An HTML form to enter details about the appointment

Alright, so we know what we need to create a new appointment. Now let's start by looking at the model, where we decide what information we want to store with the appointment.


We only need to store four pieces of data about each appointment to send a reminder:

  • The customer's name
  • Their phone number
  • The date and time of their appointment
  • The time zone of the appointment

We also included two additional fields: task_id and created. The task_id field will help us keep track of the corresponding reminder task for this appointment. The created field is just a timestamp populated when an appointment is created.

Finally, we defined a __str__ method to tell Django how to represent instances of our model as text. This method uses the primary key and the customer's name to create a readable representation of an appointment.

Appointment model fields

appointment-model-fields page anchor

reminders/models.py

1
from __future__ import unicode_literals
2
3
import redis
4
5
from django.core.exceptions import ValidationError
6
from django.conf import settings
7
from django.db import models
8
from django.urls import reverse
9
from six import python_2_unicode_compatible
10
from timezone_field import TimeZoneField
11
12
import arrow
13
14
15
@python_2_unicode_compatible
16
class Appointment(models.Model):
17
name = models.CharField(max_length=150)
18
phone_number = models.CharField(max_length=15)
19
time = models.DateTimeField()
20
time_zone = TimeZoneField(default='UTC')
21
22
# Additional fields not visible to users
23
task_id = models.CharField(max_length=50, blank=True, editable=False)
24
created = models.DateTimeField(auto_now_add=True)
25
26
def __str__(self):
27
return 'Appointment #{0} - {1}'.format(self.pk, self.name)
28
29
def get_absolute_url(self):
30
return reverse('reminders:view_appointment', args=[str(self.id)])
31
32
def clean(self):
33
"""Checks that appointments are not scheduled in the past"""
34
35
appointment_time = arrow.get(self.time, self.time_zone.zone)
36
37
if appointment_time < arrow.utcnow():
38
raise ValidationError(
39
'You cannot schedule an appointment for the past. '
40
'Please check your time and time_zone')
41
42
def schedule_reminder(self):
43
"""Schedule a Dramatiq task to send a reminder for this appointment"""
44
45
# Calculate the correct time to send this reminder
46
appointment_time = arrow.get(self.time, self.time_zone.zone)
47
reminder_time = appointment_time.shift(minutes=-30)
48
now = arrow.now(self.time_zone.zone)
49
milli_to_wait = int(
50
(reminder_time - now).total_seconds()) * 1000
51
52
# Schedule the Dramatiq task
53
from .tasks import send_sms_reminder
54
result = send_sms_reminder.send_with_options(
55
args=(self.pk,),
56
delay=milli_to_wait)
57
58
return result.options['redis_message_id']
59
60
def save(self, *args, **kwargs):
61
"""Custom save method which also schedules a reminder"""
62
63
# Check if we have scheduled a reminder for this appointment before
64
if self.task_id:
65
# Revoke that task in case its time has changed
66
self.cancel_task()
67
68
# Save our appointment, which populates self.pk,
69
# which is used in schedule_reminder
70
super(Appointment, self).save(*args, **kwargs)
71
72
# Schedule a new reminder task for this appointment
73
self.task_id = self.schedule_reminder()
74
75
# Save our appointment again, with the new task_id
76
super(Appointment, self).save(*args, **kwargs)
77
78
def cancel_task(self):
79
redis_client = redis.Redis(host=settings.REDIS_LOCAL, port=6379, db=0)
80
redis_client.hdel("dramatiq:default.DQ.msgs", self.task_id)

Our appointment model is now setup, the next step is writting a view for it.


Django lets developers write views as functions(link takes you to an external page) or classes(link takes you to an external page).

Class-based views are great when your views need to support CRUD-like(link takes you to an external page) features - perfect for our appointments project.

To make a view for creating new Appointment objects, we'll use Django's generic CreateView(link takes you to an external page) class.

All we need to specify is the model it should use and what fields it should include. We don't even need to declare a form - Django will use a ModelForm(link takes you to an external page) for us behind the scenes.

Success messages

Our view is ready to go with just those first three lines of code, but we'll make it a little better by adding the SuccessMessageMixin(link takes you to an external page).

This mixin tells our view to pass the success_message property of our class to the Django messages framework(link takes you to an external page) after a successful creation. We will display those messages to the user in our templates.

reminders/views.py

1
from django.contrib.messages.views import SuccessMessageMixin
2
from django.urls import reverse_lazy
3
from django.views.generic import DetailView
4
from django.views.generic.edit import CreateView
5
from django.views.generic.edit import DeleteView
6
from django.views.generic.edit import UpdateView
7
from django.views.generic.list import ListView
8
9
from .models import Appointment
10
11
12
class AppointmentListView(ListView):
13
"""Shows users a list of appointments"""
14
15
model = Appointment
16
17
18
class AppointmentDetailView(DetailView):
19
"""Shows users a single appointment"""
20
21
model = Appointment
22
23
24
class AppointmentCreateView(SuccessMessageMixin, CreateView):
25
"""Powers a form to create a new appointment"""
26
27
model = Appointment
28
fields = ['name', 'phone_number', 'time', 'time_zone']
29
success_message = 'Appointment successfully created.'
30
31
32
class AppointmentUpdateView(SuccessMessageMixin, UpdateView):
33
"""Powers a form to edit existing appointments"""
34
35
model = Appointment
36
fields = ['name', 'phone_number', 'time', 'time_zone']
37
success_message = 'Appointment successfully updated.'
38
39
40
class AppointmentDeleteView(DeleteView):
41
"""Prompts users to confirm deletion of an appointment"""
42
43
model = Appointment
44
success_url = reverse_lazy('list_appointments')

Now that we have a view to create new appointments, we need to add a new URL to our URL dispatcher so users can get to it.


To satisfy the appointment creation user story, we'll create a new URL at /new and point it to our AppointmentCreateView.

Because we're using a class-based view, we pass our view to our URL with the .as_view() method instead of just using the view's name.

Wire up URL with create Appointment view

wire-up-url-with-create-appointment-view page anchor

reminders/urls.py

1
from django.conf.urls import re_path
2
3
from .views import (
4
AppointmentCreateView,
5
AppointmentDeleteView,
6
AppointmentDetailView,
7
AppointmentListView,
8
AppointmentUpdateView,
9
)
10
11
urlpatterns = [
12
# List and detail views
13
re_path(r'^$', AppointmentListView.as_view(), name='list_appointments'),
14
re_path(r'^(?P<pk>[0-9]+)$',
15
AppointmentDetailView.as_view(),
16
name='view_appointment'),
17
18
# Create, update, delete
19
re_path(r'^new$', AppointmentCreateView.as_view(), name='new_appointment'),
20
re_path(r'^(?P<pk>[0-9]+)/edit$',
21
AppointmentUpdateView.as_view(),
22
name='edit_appointment'),
23
re_path(r'^(?P<pk>[0-9]+)/delete$',
24
AppointmentDeleteView.as_view(),
25
name='delete_appointment'),
26
]

With a view and a model in place, the last big piece we need to let our users create new appointments is the HTML form.


Our form template inherits from our base template, which you can check out at templates/base.html.

We're using Bootstrap(link takes you to an external page) for the front end of our app, and we use the django-forms-bootstrap(link takes you to an external page) library to help us render our form with the |as_bootstrap_horizontal template filter.

By naming this file appointment_form.html, our AppointmentCreateView will automatically use this template when rendering its response. If you want to name your template something else, you can specify its name by adding a template_name property on our view class.

templates/reminders/appointment_form.html

1
{% extends "base.html" %}
2
3
{% load bootstrap_tags %}
4
5
{% block title %}New reminder{% endblock title %}
6
7
{% block content %}
8
<div class="row">
9
<div class="col-lg-9">
10
<div class="page-header">
11
<h1>
12
{% if not object.pk %}
13
New appointment
14
{% else %}
15
Edit appointment
16
{% endif %}
17
</h1>
18
</div>
19
20
<form class="form-horizontal" method="post">
21
{% csrf_token %}
22
{{ form|as_bootstrap_horizontal }}
23
<div class="form-group">
24
<div class="col-sm-offset-2 col-sm-10">
25
<a href="#back" class="btn btn-default">Cancel</a>
26
<button type="submit" class="btn btn-primary">
27
{% if not object.pk %}
28
Create appointment
29
{% else %}
30
Update appointment
31
{% endif %}
32
</button>
33
</div>
34
</div>
35
</form>
36
</div>
37
</div>
38
{% endblock %}
39
40
{% block page_css %}
41
<link rel="stylesheet" href="//cdnjs.cloudflare.com/ajax/libs/bootstrap-datetimepicker/4.7.14/css/bootstrap-datetimepicker.min.css" />
42
{% endblock %}
43
44
{% block page_js %}
45
<script src="//cdnjs.cloudflare.com/ajax/libs/moment.js/2.10.3/moment.min.js"></script>
46
<script src="//cdnjs.cloudflare.com/ajax/libs/bootstrap-datetimepicker/4.7.14/js/bootstrap-datetimepicker.min.js"></script>
47
48
<script type="text/javascript">
49
$(function() {
50
$('#id_time').datetimepicker({
51
format: 'MM/DD/YYYY HH:mm',
52
extraFormats: ['YYYY-MM-DD HH:mm:ss'],
53
sideBySide: true
54
});
55
});
56
</script>
57
{% endblock %}

We are not leaving this form yet. Instead, let's take a closer look at one of its widgets: the datepicker.


Appointment Form Datepicker

appointment-form-datepicker page anchor

To make it easier for our users to enter the date and time of an appointment, we'll use a JavaScript datepicker widget.

In this case, bootstrap-datetimepicker(link takes you to an external page) is a good fit. We include the necessary CSS and JS files from content delivery networks and then add a little custom JavaScript to initialize the widget on the form input for our time field.

templates/reminders/appointment_form.html

1
{% extends "base.html" %}
2
3
{% load bootstrap_tags %}
4
5
{% block title %}New reminder{% endblock title %}
6
7
{% block content %}
8
<div class="row">
9
<div class="col-lg-9">
10
<div class="page-header">
11
<h1>
12
{% if not object.pk %}
13
New appointment
14
{% else %}
15
Edit appointment
16
{% endif %}
17
</h1>
18
</div>
19
20
<form class="form-horizontal" method="post">
21
{% csrf_token %}
22
{{ form|as_bootstrap_horizontal }}
23
<div class="form-group">
24
<div class="col-sm-offset-2 col-sm-10">
25
<a href="#back" class="btn btn-default">Cancel</a>
26
<button type="submit" class="btn btn-primary">
27
{% if not object.pk %}
28
Create appointment
29
{% else %}
30
Update appointment
31
{% endif %}
32
</button>
33
</div>
34
</div>
35
</form>
36
</div>
37
</div>
38
{% endblock %}
39
40
{% block page_css %}
41
<link rel="stylesheet" href="//cdnjs.cloudflare.com/ajax/libs/bootstrap-datetimepicker/4.7.14/css/bootstrap-datetimepicker.min.css" />
42
{% endblock %}
43
44
{% block page_js %}
45
<script src="//cdnjs.cloudflare.com/ajax/libs/moment.js/2.10.3/moment.min.js"></script>
46
<script src="//cdnjs.cloudflare.com/ajax/libs/bootstrap-datetimepicker/4.7.14/js/bootstrap-datetimepicker.min.js"></script>
47
48
<script type="text/javascript">
49
$(function() {
50
$('#id_time').datetimepicker({
51
format: 'MM/DD/YYYY HH:mm',
52
extraFormats: ['YYYY-MM-DD HH:mm:ss'],
53
sideBySide: true
54
});
55
});
56
</script>
57
{% endblock %}

Now let's go back to our Appointment model to see what happens after we successfully post this form.


Add a get_absolute_url() Method

add-a-get_absolute_url-method page anchor

When a user clicks "Submit" on our new appointment form, their input will be received by our AppointmentCreateView and then validated against the fields we specified in our Appointment model.

If everything looks good, Django will save the new appointment to the database. We need to tell our AppointmentCreateView where to send our user next.

We could specify a success_url property on our AppointmentCreateView, but by default Django's CreateView(link takes you to an external page) class will use the newly created object's get_absolute_url method to figure out where to go next.

So we'll define a get_absolute_url method on our Appointment model, which uses Django's reverse(link takes you to an external page) utility function to build a URL for this appointment's detail page. You can see that template at templates/reminders/appointment_detail.html.

And now our users are all set to create new appointments.

reminders/models.py

1
from __future__ import unicode_literals
2
3
import redis
4
5
from django.core.exceptions import ValidationError
6
from django.conf import settings
7
from django.db import models
8
from django.urls import reverse
9
from six import python_2_unicode_compatible
10
from timezone_field import TimeZoneField
11
12
import arrow
13
14
15
@python_2_unicode_compatible
16
class Appointment(models.Model):
17
name = models.CharField(max_length=150)
18
phone_number = models.CharField(max_length=15)
19
time = models.DateTimeField()
20
time_zone = TimeZoneField(default='UTC')
21
22
# Additional fields not visible to users
23
task_id = models.CharField(max_length=50, blank=True, editable=False)
24
created = models.DateTimeField(auto_now_add=True)
25
26
def __str__(self):
27
return 'Appointment #{0} - {1}'.format(self.pk, self.name)
28
29
def get_absolute_url(self):
30
return reverse('reminders:view_appointment', args=[str(self.id)])
31
32
def clean(self):
33
"""Checks that appointments are not scheduled in the past"""
34
35
appointment_time = arrow.get(self.time, self.time_zone.zone)
36
37
if appointment_time < arrow.utcnow():
38
raise ValidationError(
39
'You cannot schedule an appointment for the past. '
40
'Please check your time and time_zone')
41
42
def schedule_reminder(self):
43
"""Schedule a Dramatiq task to send a reminder for this appointment"""
44
45
# Calculate the correct time to send this reminder
46
appointment_time = arrow.get(self.time, self.time_zone.zone)
47
reminder_time = appointment_time.shift(minutes=-30)
48
now = arrow.now(self.time_zone.zone)
49
milli_to_wait = int(
50
(reminder_time - now).total_seconds()) * 1000
51
52
# Schedule the Dramatiq task
53
from .tasks import send_sms_reminder
54
result = send_sms_reminder.send_with_options(
55
args=(self.pk,),
56
delay=milli_to_wait)
57
58
return result.options['redis_message_id']
59
60
def save(self, *args, **kwargs):
61
"""Custom save method which also schedules a reminder"""
62
63
# Check if we have scheduled a reminder for this appointment before
64
if self.task_id:
65
# Revoke that task in case its time has changed
66
self.cancel_task()
67
68
# Save our appointment, which populates self.pk,
69
# which is used in schedule_reminder
70
super(Appointment, self).save(*args, **kwargs)
71
72
# Schedule a new reminder task for this appointment
73
self.task_id = self.schedule_reminder()
74
75
# Save our appointment again, with the new task_id
76
super(Appointment, self).save(*args, **kwargs)
77
78
def cancel_task(self):
79
redis_client = redis.Redis(host=settings.REDIS_LOCAL, port=6379, db=0)
80
redis_client.hdel("dramatiq:default.DQ.msgs", self.task_id)

We are now able to create new appointments. Nex, let's quickly implement a few other basic features: listing, updating, and deleting appointments.


Interacting with Appointments

interacting-with-appointments page anchor

As a user, I want to view a list of all future appointments, and be able to edit and delete those appointments.

If you're an organization that handles a lot of appointments, you probably want to be able to view and manage them in a single interface. That's what we'll tackle in this user story. We'll create a UI to:

  • Show all appointments
  • Edit individual appointments
  • Delete individual appointments

Because these are basic CRUD-like(link takes you to an external page) operations, we'll keep using Django's generic class-based views(link takes you to an external page) to save us a lot of work.

Interacting with appointments

interacting-with-appointments-1 page anchor

reminders/views.py

1
from django.contrib.messages.views import SuccessMessageMixin
2
from django.urls import reverse_lazy
3
from django.views.generic import DetailView
4
from django.views.generic.edit import CreateView
5
from django.views.generic.edit import DeleteView
6
from django.views.generic.edit import UpdateView
7
from django.views.generic.list import ListView
8
9
from .models import Appointment
10
11
12
class AppointmentListView(ListView):
13
"""Shows users a list of appointments"""
14
15
model = Appointment
16
17
18
class AppointmentDetailView(DetailView):
19
"""Shows users a single appointment"""
20
21
model = Appointment
22
23
24
class AppointmentCreateView(SuccessMessageMixin, CreateView):
25
"""Powers a form to create a new appointment"""
26
27
model = Appointment
28
fields = ['name', 'phone_number', 'time', 'time_zone']
29
success_message = 'Appointment successfully created.'
30
31
32
class AppointmentUpdateView(SuccessMessageMixin, UpdateView):
33
"""Powers a form to edit existing appointments"""
34
35
model = Appointment
36
fields = ['name', 'phone_number', 'time', 'time_zone']
37
success_message = 'Appointment successfully updated.'
38
39
40
class AppointmentDeleteView(DeleteView):
41
"""Prompts users to confirm deletion of an appointment"""
42
43
model = Appointment
44
success_url = reverse_lazy('list_appointments')

We have the high level view of the task, so let's start with listing all the upcoming appointments.


Showing a List of Appointments

showing-a-list-of-appointments page anchor

Django's ListView(link takes you to an external page) class was born for this.

All we need to do it's to point it at our Appointment model and it will handle building a QuerySet of all appointments for us.

1
from .views import AppointmentListView
2
3
re_path(r'^$', AppointmentListView.as_view(), name='list_appointments'),

reminders/views.py

1
from django.contrib.messages.views import SuccessMessageMixin
2
from django.urls import reverse_lazy
3
from django.views.generic import DetailView
4
from django.views.generic.edit import CreateView
5
from django.views.generic.edit import DeleteView
6
from django.views.generic.edit import UpdateView
7
from django.views.generic.list import ListView
8
9
from .models import Appointment
10
11
12
class AppointmentListView(ListView):
13
"""Shows users a list of appointments"""
14
15
model = Appointment
16
17
18
class AppointmentDetailView(DetailView):
19
"""Shows users a single appointment"""
20
21
model = Appointment
22
23
24
class AppointmentCreateView(SuccessMessageMixin, CreateView):
25
"""Powers a form to create a new appointment"""
26
27
model = Appointment
28
fields = ['name', 'phone_number', 'time', 'time_zone']
29
success_message = 'Appointment successfully created.'
30
31
32
class AppointmentUpdateView(SuccessMessageMixin, UpdateView):
33
"""Powers a form to edit existing appointments"""
34
35
model = Appointment
36
fields = ['name', 'phone_number', 'time', 'time_zone']
37
success_message = 'Appointment successfully updated.'
38
39
40
class AppointmentDeleteView(DeleteView):
41
"""Prompts users to confirm deletion of an appointment"""
42
43
model = Appointment
44
success_url = reverse_lazy('list_appointments')

Our view is ready, now let's check out the template to display this list of appointments.


Appointment List Template

appointment-list-template page anchor

Our AppointmentListView passes its list of appointment objects to our template in the object_list variable.

If that variable is empty, we include a <p> tag saying there are no upcoming appointments.

Otherwise we populate a table with a row for each appointment in our list. We can use our handy get_absolute_url method again to include a link to each appointment's detail page.

We also use the {% url %}(link takes you to an external page) template tag to include links to our edit and delete views.

templates/reminders/appointment_list.html

1
{% extends "base.html" %}
2
3
{% block title %}Upcoming reminders{% endblock title %}
4
5
{% block content %}
6
<div class="row">
7
<div class="col-lg-9">
8
9
<div class="page-header">
10
<h1>Appointments</h1>
11
</div>
12
13
{% if not object_list %}
14
<p><strong>No upcoming appointments.</strong> Why not <a href="{% url 'new_appointment' %}">schedule one?</a>
15
{% endif %}
16
17
<table class="table table-striped">
18
<thead>
19
<tr>
20
<th>Id</th>
21
<th>Name</th>
22
<th>Phone number</th>
23
<th>Time</th>
24
<th>Created at</th>
25
<th>Actions</th>
26
</tr>
27
</thead>
28
<tbody>
29
{% for appointment in object_list %}
30
<tr>
31
<td><a href="{{ appointment.get_absolute_url }}">{{ appointment.pk }}</a></td>
32
<td>{{ appointment.name }}</td>
33
<td>{{ appointment.phone_number }}</td>
34
<td>{{ appointment.time }}</td>
35
<td>{{ appointment.created }}</td>
36
<td>
37
<a class="btn btn-default btn-xs" href="{% url 'edit_appointment' appointment.pk %}">Edit</a>
38
<a class="btn btn-xs btn-danger" href="{% url 'delete_appointment' appointment.pk %}">Delete</a>
39
</td>
40
</tr>
41
{% endfor %}
42
</tbody>
43
</table>
44
45
<a class="btn btn-primary" href="{% url 'new_appointment' %}">New</a>
46
</div>
47
</div>
48
{% endblock %}

And now that our appointment listing requirement is complete, let's see how we can use the new Appointment form to update existing appointments.


Tweaking our Form Template

tweaking-our-form-template page anchor

Django's UpdateView(link takes you to an external page) allows you to add a view for updating appointments. Our form template needs a few tweaks, though, to handle prepopulated data from an existing appointment.

Django will store our datetimes precisely, down to the second, but we don't want to bother our users by forcing them to pick the precise second an appointment starts.

To fix this problem we use the extraFormats configuration option(link takes you to an external page) of bootstrap-datetimepicker.

By configuring our datetimepicker with a format value that doesn't ask users for seconds, and an extraFormat value that does accept datetimes with seconds, our form will populate correctly when Django provides a full datetime to our template.

Tweaking new Appointment form

tweaking-new-appointment-form page anchor

templates/reminders/appointment_form.html

1
{% extends "base.html" %}
2
3
{% load bootstrap_tags %}
4
5
{% block title %}New reminder{% endblock title %}
6
7
{% block content %}
8
<div class="row">
9
<div class="col-lg-9">
10
<div class="page-header">
11
<h1>
12
{% if not object.pk %}
13
New appointment
14
{% else %}
15
Edit appointment
16
{% endif %}
17
</h1>
18
</div>
19
20
<form class="form-horizontal" method="post">
21
{% csrf_token %}
22
{{ form|as_bootstrap_horizontal }}
23
<div class="form-group">
24
<div class="col-sm-offset-2 col-sm-10">
25
<a href="#back" class="btn btn-default">Cancel</a>
26
<button type="submit" class="btn btn-primary">
27
{% if not object.pk %}
28
Create appointment
29
{% else %}
30
Update appointment
31
{% endif %}
32
</button>
33
</div>
34
</div>
35
</form>
36
</div>
37
</div>
38
{% endblock %}
39
40
{% block page_css %}
41
<link rel="stylesheet" href="//cdnjs.cloudflare.com/ajax/libs/bootstrap-datetimepicker/4.7.14/css/bootstrap-datetimepicker.min.css" />
42
{% endblock %}
43
44
{% block page_js %}
45
<script src="//cdnjs.cloudflare.com/ajax/libs/moment.js/2.10.3/moment.min.js"></script>
46
<script src="//cdnjs.cloudflare.com/ajax/libs/bootstrap-datetimepicker/4.7.14/js/bootstrap-datetimepicker.min.js"></script>
47
48
<script type="text/javascript">
49
$(function() {
50
$('#id_time').datetimepicker({
51
format: 'MM/DD/YYYY HH:mm',
52
extraFormats: ['YYYY-MM-DD HH:mm:ss'],
53
sideBySide: true
54
});
55
});
56
</script>
57
{% endblock %}

We now have everything to List, Create and Update an Appointment. All that is left is handle the Delete.


DeleteView(link takes you to an external page) is an especially handy view class. It shows users a confirmation page before deleting the specified object.

Like UpdateView, DeleteView finds the object to delete by using the pk parameter in its URL, declared in reminders/urls.py:

1
from .views import AppointmentDeleteView
2
3
re_path(r'^/(?P[0-9]+)/delete$', AppointmentDeleteView.as_view(), name='delete_appointment'),

We also need to specify a success_url property on our view class. This property tells Django where to send users after a successful deletion. In our case, we'll send them back to the list of appointments at the URL named list_appointments.

When a Django project starts running, it evaluates views before URLs, so we need to use the reverse_lazy(link takes you to an external page) utility function to get our appointment list URL instead of reverse.

By default, our AppointmentDeleteView will look for a template named appointment_confirm_delete.html. You can check out ours in the templates/reminders directory.

And that closes out this user story.

reminders/views.py

1
from django.contrib.messages.views import SuccessMessageMixin
2
from django.urls import reverse_lazy
3
from django.views.generic import DetailView
4
from django.views.generic.edit import CreateView
5
from django.views.generic.edit import DeleteView
6
from django.views.generic.edit import UpdateView
7
from django.views.generic.list import ListView
8
9
from .models import Appointment
10
11
12
class AppointmentListView(ListView):
13
"""Shows users a list of appointments"""
14
15
model = Appointment
16
17
18
class AppointmentDetailView(DetailView):
19
"""Shows users a single appointment"""
20
21
model = Appointment
22
23
24
class AppointmentCreateView(SuccessMessageMixin, CreateView):
25
"""Powers a form to create a new appointment"""
26
27
model = Appointment
28
fields = ['name', 'phone_number', 'time', 'time_zone']
29
success_message = 'Appointment successfully created.'
30
31
32
class AppointmentUpdateView(SuccessMessageMixin, UpdateView):
33
"""Powers a form to edit existing appointments"""
34
35
model = Appointment
36
fields = ['name', 'phone_number', 'time', 'time_zone']
37
success_message = 'Appointment successfully updated.'
38
39
40
class AppointmentDeleteView(DeleteView):
41
"""Prompts users to confirm deletion of an appointment"""
42
43
model = Appointment
44
success_url = reverse_lazy('list_appointments')

Our users now have everything they need to manage appointments - all that's left to implement is sending the reminders.


As an appointment system, I want to notify a customer via SMS an arbitrary interval before a future appointment.

To satisfy this user story, we need to make our application work asynchronously - on its own independent of any individual user interaction.

One of the most popular Python library for asynchronous tasks is Dramatiq(link takes you to an external page). To integrate Dramatiq with our application, we need to make a few changes:

  • Create a new function that sends an SMS message using information from an Appointment object
  • Register that function as a task with Dramatiq so it can be executed asynchronously
  • Run a separate Dramatiq worker process alongside our Django application to call our SMS reminder function at the right time for each appointment

If you're brand new to Dramatiq, you might want to skim its Introduction to Dramatiq(link takes you to an external page) page before proceeding.

reminders/tasks.py

1
from __future__ import absolute_import
2
3
import arrow
4
import dramatiq
5
6
from django.conf import settings
7
from twilio.rest import Client
8
9
from .models import Appointment
10
11
12
# Uses credentials from the TWILIO_ACCOUNT_SID and TWILIO_AUTH_TOKEN
13
# environment variables
14
client = Client(settings.TWILIO_ACCOUNT_SID, settings.TWILIO_AUTH_TOKEN)
15
16
17
@dramatiq.actor
18
def send_sms_reminder(appointment_id):
19
"""Send a reminder to a phone using Twilio SMS"""
20
# Get our appointment from the database
21
try:
22
appointment = Appointment.objects.get(pk=appointment_id)
23
except Appointment.DoesNotExist:
24
# The appointment we were trying to remind someone about
25
# has been deleted, so we don't need to do anything
26
return
27
28
appointment_time = arrow.get(appointment.time, appointment.time_zone.zone)
29
body = 'Hi {0}. You have an appointment coming up at {1}.'.format(
30
appointment.name,
31
appointment_time.format('h:mm a')
32
)
33
34
client.messages.create(
35
body=body,
36
to=appointment.phone_number,
37
from_=settings.TWILIO_NUMBER,
38
)

Next we will configure Dramatiq to work with our project.


Dramatiq and Django are both big Python projects, but they can work together.

By following the instructions in the Dramatiq docs(link takes you to an external page), we can include our Dramatiq settings in our Django settings modules. We can also write our Dramatiq tasks in tasks.py modules that live inside our Django apps, which keeps our project layout consistent and organized.

To use Dramatiq, you also need a separate service to be your message broker. We used Redis(link takes you to an external page) for this project.

The Dramatiq-specific settings in our common.py settings module is DRAMATIQ_BROKER.

If you want to see all the steps to get Django, Dramatiq, Redis, and Postgres working on your machine check out the README for this project on GitHub(link takes you to an external page).

appointments/settings/common.py

1
"""
2
Common Django settings for the appointments project.
3
4
See the local, test, and production settings modules for the values used
5
in each environment.
6
7
For more information on this file, see
8
https://docs.djangoproject.com/en/1.8/topics/settings/
9
10
For the full list of settings and their values, see
11
https://docs.djangoproject.com/en/1.8/ref/settings/
12
"""
13
14
import os
15
16
BASE_DIR = os.path.dirname(os.path.dirname(os.path.abspath(__file__)))
17
18
# SECURITY WARNING: don't run with debug turned on in production!
19
DEBUG = False
20
21
# SECURITY WARNING: keep the secret key used in production secret!
22
SECRET_KEY = 'not-so-secret'
23
24
# Twilio API
25
TWILIO_NUMBER = os.environ.get('TWILIO_NUMBER')
26
TWILIO_ACCOUNT_SID = os.environ.get('TWILIO_ACCOUNT_SID')
27
TWILIO_AUTH_TOKEN = os.environ.get('TWILIO_AUTH_TOKEN')
28
29
DRAMATIQ_BROKER = {
30
"BROKER": "dramatiq.brokers.redis.RedisBroker",
31
"OPTIONS": {
32
"url": 'redis://localhost:6379/0',
33
},
34
"MIDDLEWARE": [
35
"dramatiq.middleware.Prometheus",
36
"dramatiq.middleware.AgeLimit",
37
"dramatiq.middleware.TimeLimit",
38
"dramatiq.middleware.Callbacks",
39
"dramatiq.middleware.Retries",
40
"django_dramatiq.middleware.AdminMiddleware",
41
"django_dramatiq.middleware.DbConnectionsMiddleware",
42
]
43
}
44
45
# Reminder time: how early text messages are sent in advance of appointments
46
REMINDER_TIME = 30 # minutes
47
48
ALLOWED_HOSTS = []
49
50
# Application definition
51
52
DJANGO_APPS = (
53
'django_dramatiq',
54
'django.contrib.admin',
55
'django.contrib.auth',
56
'django.contrib.contenttypes',
57
'django.contrib.sessions',
58
'django.contrib.messages',
59
'django.contrib.staticfiles'
60
)
61
62
THIRD_PARTY_APPS = (
63
'bootstrap3',
64
'django_forms_bootstrap',
65
'timezone_field'
66
)
67
68
LOCAL_APPS = (
69
'reminders',
70
)
71
72
INSTALLED_APPS = DJANGO_APPS + THIRD_PARTY_APPS + LOCAL_APPS
73
74
MIDDLEWARE = (
75
'django.contrib.sessions.middleware.SessionMiddleware',
76
'django.middleware.common.CommonMiddleware',
77
'django.middleware.csrf.CsrfViewMiddleware',
78
'django.contrib.auth.middleware.AuthenticationMiddleware',
79
'django.contrib.messages.middleware.MessageMiddleware',
80
'django.middleware.clickjacking.XFrameOptionsMiddleware',
81
'django.middleware.security.SecurityMiddleware',
82
'whitenoise.middleware.WhiteNoiseMiddleware',
83
)
84
85
ROOT_URLCONF = 'appointments.urls'
86
87
TEMPLATES = [
88
{
89
'BACKEND': 'django.template.backends.django.DjangoTemplates',
90
'DIRS': ['templates/'],
91
'APP_DIRS': True,
92
'OPTIONS': {
93
'context_processors': [
94
'django.template.context_processors.debug',
95
'django.template.context_processors.request',
96
'django.contrib.auth.context_processors.auth',
97
'django.contrib.messages.context_processors.messages',
98
],
99
},
100
},
101
]
102
103
CRISPY_TEMPLATE_PACK = 'bootstrap3'
104
105
WSGI_APPLICATION = 'appointments.wsgi.application'
106
107
108
# Database
109
# https://docs.djangoproject.com/en/1.8/ref/settings/#databases
110
111
DATABASES = {
112
'default': {
113
'ENGINE': 'django.db.backends.postgresql_psycopg2',
114
'NAME': 'appointment_reminders'
115
}
116
}
117
118
119
# Internationalization
120
# https://docs.djangoproject.com/en/1.8/topics/i18n/
121
122
LANGUAGE_CODE = 'en-us'
123
124
TIME_ZONE = 'UTC'
125
126
USE_I18N = True
127
128
USE_L10N = True
129
130
USE_TZ = True
131
132
133
# Static files (CSS, JavaScript, Images)
134
# https://docs.djangoproject.com/en/1.8/howto/static-files/
135
136
STATIC_ROOT = BASE_DIR + '/staticfiles'
137
138
STATIC_URL = '/static/'

Now that Dramatiq is working with our project, it's time to write a new task for sending a customer an SMS message about their appointment.


Creating a Dramatiq task

creating-a-dramatiq-task page anchor

Our task takes an appointment's ID - it's primary key - as its only argument. We could pass the Appointment object itself as the argument, but this best practice ensures our SMS will use the most up-to-date version of our appointment's data.

It also gives us an opportunity to check if the appointment has been deleted before the reminder was sent, which we do at the top of our function. This way we won't send SMS reminders for appointments that don't exist anymore.

Fetch appointments on Dramatiq task

fetch-appointments-on-dramatiq-task page anchor

reminders/tasks.py

1
from __future__ import absolute_import
2
3
import arrow
4
import dramatiq
5
6
from django.conf import settings
7
from twilio.rest import Client
8
9
from .models import Appointment
10
11
12
# Uses credentials from the TWILIO_ACCOUNT_SID and TWILIO_AUTH_TOKEN
13
# environment variables
14
client = Client(settings.TWILIO_ACCOUNT_SID, settings.TWILIO_AUTH_TOKEN)
15
16
17
@dramatiq.actor
18
def send_sms_reminder(appointment_id):
19
"""Send a reminder to a phone using Twilio SMS"""
20
# Get our appointment from the database
21
try:
22
appointment = Appointment.objects.get(pk=appointment_id)
23
except Appointment.DoesNotExist:
24
# The appointment we were trying to remind someone about
25
# has been deleted, so we don't need to do anything
26
return
27
28
appointment_time = arrow.get(appointment.time, appointment.time_zone.zone)
29
body = 'Hi {0}. You have an appointment coming up at {1}.'.format(
30
appointment.name,
31
appointment_time.format('h:mm a')
32
)
33
34
client.messages.create(
35
body=body,
36
to=appointment.phone_number,
37
from_=settings.TWILIO_NUMBER,
38
)

Let's stay in our task a bit longer, because the next step is to compose the text of our SMS message.


We use the handy arrow(link takes you to an external page) library to format our appointment's time. After that, we use the twilio-python(link takes you to an external page) library to send our message.

We instantiate a Twilio REST client at the top of the module, which looks for TWILIO_ACCOUNT_SID and TWILIO_AUTH_TOKEN environment variables to authenticate itself. You can find the correct values for you in your account dashboard.

To send the SMS message itself, you'll call client.messages.create(), passing arguments for the body of the SMS message, the recipient's phone number, and the Twilio phone number you want to send this message from. Twilio will deliver the SMS message immediately.

Send SMS on Dramatiq task

send-sms-on-dramatiq-task page anchor

reminders/tasks.py

1
from __future__ import absolute_import
2
3
import arrow
4
import dramatiq
5
6
from django.conf import settings
7
from twilio.rest import Client
8
9
from .models import Appointment
10
11
12
# Uses credentials from the TWILIO_ACCOUNT_SID and TWILIO_AUTH_TOKEN
13
# environment variables
14
client = Client(settings.TWILIO_ACCOUNT_SID, settings.TWILIO_AUTH_TOKEN)
15
16
17
@dramatiq.actor
18
def send_sms_reminder(appointment_id):
19
"""Send a reminder to a phone using Twilio SMS"""
20
# Get our appointment from the database
21
try:
22
appointment = Appointment.objects.get(pk=appointment_id)
23
except Appointment.DoesNotExist:
24
# The appointment we were trying to remind someone about
25
# has been deleted, so we don't need to do anything
26
return
27
28
appointment_time = arrow.get(appointment.time, appointment.time_zone.zone)
29
body = 'Hi {0}. You have an appointment coming up at {1}.'.format(
30
appointment.name,
31
appointment_time.format('h:mm a')
32
)
33
34
client.messages.create(
35
body=body,
36
to=appointment.phone_number,
37
from_=settings.TWILIO_NUMBER,
38
)

With our send_sms_reminder task complete, let's look at how to call it when our appointments are created or updated.


Calling our Reminder Task

calling-our-reminder-task page anchor

We added a new method on our Appointment model to help schedule a reminder for an individual appointment.

Our method starts by using arrow(link takes you to an external page) again to build a new datetime with the appointment's time and time_zone.

Moving backward in time can be tricky in normal Python, but arrow's .replace() method lets us subtract minutes from our appointment_time. The REMINDER_TIME setting defaults to 30 minutes.

We finish by invoking our Dramatiq task, using the delay(link takes you to an external page) parameter to tell Dramatiq when this task should execute.

We can't import the send_sms_reminder task at the top of our models.py module because the tasks.py module imports the Appointment model. Importing it in our schedule_reminder method avoids a circular dependency.

Schedule a new Dramatiq task

schedule-a-new-dramatiq-task page anchor

reminders/models.py

1
from __future__ import unicode_literals
2
3
import redis
4
5
from django.core.exceptions import ValidationError
6
from django.conf import settings
7
from django.db import models
8
from django.urls import reverse
9
from six import python_2_unicode_compatible
10
from timezone_field import TimeZoneField
11
12
import arrow
13
14
15
@python_2_unicode_compatible
16
class Appointment(models.Model):
17
name = models.CharField(max_length=150)
18
phone_number = models.CharField(max_length=15)
19
time = models.DateTimeField()
20
time_zone = TimeZoneField(default='UTC')
21
22
# Additional fields not visible to users
23
task_id = models.CharField(max_length=50, blank=True, editable=False)
24
created = models.DateTimeField(auto_now_add=True)
25
26
def __str__(self):
27
return 'Appointment #{0} - {1}'.format(self.pk, self.name)
28
29
def get_absolute_url(self):
30
return reverse('reminders:view_appointment', args=[str(self.id)])
31
32
def clean(self):
33
"""Checks that appointments are not scheduled in the past"""
34
35
appointment_time = arrow.get(self.time, self.time_zone.zone)
36
37
if appointment_time < arrow.utcnow():
38
raise ValidationError(
39
'You cannot schedule an appointment for the past. '
40
'Please check your time and time_zone')
41
42
def schedule_reminder(self):
43
"""Schedule a Dramatiq task to send a reminder for this appointment"""
44
45
# Calculate the correct time to send this reminder
46
appointment_time = arrow.get(self.time, self.time_zone.zone)
47
reminder_time = appointment_time.shift(minutes=-30)
48
now = arrow.now(self.time_zone.zone)
49
milli_to_wait = int(
50
(reminder_time - now).total_seconds()) * 1000
51
52
# Schedule the Dramatiq task
53
from .tasks import send_sms_reminder
54
result = send_sms_reminder.send_with_options(
55
args=(self.pk,),
56
delay=milli_to_wait)
57
58
return result.options['redis_message_id']
59
60
def save(self, *args, **kwargs):
61
"""Custom save method which also schedules a reminder"""
62
63
# Check if we have scheduled a reminder for this appointment before
64
if self.task_id:
65
# Revoke that task in case its time has changed
66
self.cancel_task()
67
68
# Save our appointment, which populates self.pk,
69
# which is used in schedule_reminder
70
super(Appointment, self).save(*args, **kwargs)
71
72
# Schedule a new reminder task for this appointment
73
self.task_id = self.schedule_reminder()
74
75
# Save our appointment again, with the new task_id
76
super(Appointment, self).save(*args, **kwargs)
77
78
def cancel_task(self):
79
redis_client = redis.Redis(host=settings.REDIS_LOCAL, port=6379, db=0)
80
redis_client.hdel("dramatiq:default.DQ.msgs", self.task_id)

The last thing we need to do is ensure Django calls our schedule_reminder method every time an Appointment object is created or updated.


Overriding the Appointment Save Method

overriding-the-appointment-save-method page anchor

The best way to do that is to override our model's save method(link takes you to an external page), including an extra call to schedule_reminder after the object's primary key has been assigned.

Avoiding duplicate or mistimed reminders

Scheduling a Dramatiq task every time an appointment is saved has an unfortunate side effect - our customers will receive duplicate reminders if an appointment was saved more than once. And those reminders could be sent at the wrong time if an appointment's time field was changed after its creation.

To fix this, we keep track of each appointment's reminder task through the task_id field, which stores Dramatiq's unique identifier for each task.

We then look for a previously scheduled task at the top of our custom save method and cancel it if present.

This guarantees that one and exactly one reminder will be sent for each appointment in our database, and that it will be sent at the most recent time provided for that appointment.

Overriden save() method to call schedule_reminder()

overriden-save-method-to-call-schedule_reminder page anchor

reminders/models.py

1
from __future__ import unicode_literals
2
3
import redis
4
5
from django.core.exceptions import ValidationError
6
from django.conf import settings
7
from django.db import models
8
from django.urls import reverse
9
from six import python_2_unicode_compatible
10
from timezone_field import TimeZoneField
11
12
import arrow
13
14
15
@python_2_unicode_compatible
16
class Appointment(models.Model):
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name = models.CharField(max_length=150)
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phone_number = models.CharField(max_length=15)
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time = models.DateTimeField()
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time_zone = TimeZoneField(default='UTC')
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# Additional fields not visible to users
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task_id = models.CharField(max_length=50, blank=True, editable=False)
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created = models.DateTimeField(auto_now_add=True)
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def __str__(self):
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return 'Appointment #{0} - {1}'.format(self.pk, self.name)
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def get_absolute_url(self):
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return reverse('reminders:view_appointment', args=[str(self.id)])
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def clean(self):
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"""Checks that appointments are not scheduled in the past"""
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appointment_time = arrow.get(self.time, self.time_zone.zone)
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if appointment_time < arrow.utcnow():
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raise ValidationError(
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'You cannot schedule an appointment for the past. '
40
'Please check your time and time_zone')
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def schedule_reminder(self):
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"""Schedule a Dramatiq task to send a reminder for this appointment"""
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# Calculate the correct time to send this reminder
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appointment_time = arrow.get(self.time, self.time_zone.zone)
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reminder_time = appointment_time.shift(minutes=-30)
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now = arrow.now(self.time_zone.zone)
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milli_to_wait = int(
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(reminder_time - now).total_seconds()) * 1000
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# Schedule the Dramatiq task
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from .tasks import send_sms_reminder
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result = send_sms_reminder.send_with_options(
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args=(self.pk,),
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delay=milli_to_wait)
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return result.options['redis_message_id']
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def save(self, *args, **kwargs):
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"""Custom save method which also schedules a reminder"""
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# Check if we have scheduled a reminder for this appointment before
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if self.task_id:
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# Revoke that task in case its time has changed
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self.cancel_task()
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# Save our appointment, which populates self.pk,
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# which is used in schedule_reminder
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super(Appointment, self).save(*args, **kwargs)
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# Schedule a new reminder task for this appointment
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self.task_id = self.schedule_reminder()
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# Save our appointment again, with the new task_id
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super(Appointment, self).save(*args, **kwargs)
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def cancel_task(self):
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redis_client = redis.Redis(host=settings.REDIS_LOCAL, port=6379, db=0)
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redis_client.hdel("dramatiq:default.DQ.msgs", self.task_id)

Fun tutorial, right? Where can we take it from here?


Finishing the Django Appointment Reminder Implementation

finishing-the-django-appointment-reminder-implementation page anchor

We used Django's class-based views(link takes you to an external page) to help us build out the features to support CRUD operations on our Appointment model.

We then integrated Dramatiq(link takes you to an external page) into our project and used the twilio-python(link takes you to an external page) helper library to send SMS reminders about our appointments asynchronously.

You'll find instructions to run this project locally in its GitHub README(link takes you to an external page).

reminders/models.py

1
from __future__ import unicode_literals
2
3
import redis
4
5
from django.core.exceptions import ValidationError
6
from django.conf import settings
7
from django.db import models
8
from django.urls import reverse
9
from six import python_2_unicode_compatible
10
from timezone_field import TimeZoneField
11
12
import arrow
13
14
15
@python_2_unicode_compatible
16
class Appointment(models.Model):
17
name = models.CharField(max_length=150)
18
phone_number = models.CharField(max_length=15)
19
time = models.DateTimeField()
20
time_zone = TimeZoneField(default='UTC')
21
22
# Additional fields not visible to users
23
task_id = models.CharField(max_length=50, blank=True, editable=False)
24
created = models.DateTimeField(auto_now_add=True)
25
26
def __str__(self):
27
return 'Appointment #{0} - {1}'.format(self.pk, self.name)
28
29
def get_absolute_url(self):
30
return reverse('reminders:view_appointment', args=[str(self.id)])
31
32
def clean(self):
33
"""Checks that appointments are not scheduled in the past"""
34
35
appointment_time = arrow.get(self.time, self.time_zone.zone)
36
37
if appointment_time < arrow.utcnow():
38
raise ValidationError(
39
'You cannot schedule an appointment for the past. '
40
'Please check your time and time_zone')
41
42
def schedule_reminder(self):
43
"""Schedule a Dramatiq task to send a reminder for this appointment"""
44
45
# Calculate the correct time to send this reminder
46
appointment_time = arrow.get(self.time, self.time_zone.zone)
47
reminder_time = appointment_time.shift(minutes=-30)
48
now = arrow.now(self.time_zone.zone)
49
milli_to_wait = int(
50
(reminder_time - now).total_seconds()) * 1000
51
52
# Schedule the Dramatiq task
53
from .tasks import send_sms_reminder
54
result = send_sms_reminder.send_with_options(
55
args=(self.pk,),
56
delay=milli_to_wait)
57
58
return result.options['redis_message_id']
59
60
def save(self, *args, **kwargs):
61
"""Custom save method which also schedules a reminder"""
62
63
# Check if we have scheduled a reminder for this appointment before
64
if self.task_id:
65
# Revoke that task in case its time has changed
66
self.cancel_task()
67
68
# Save our appointment, which populates self.pk,
69
# which is used in schedule_reminder
70
super(Appointment, self).save(*args, **kwargs)
71
72
# Schedule a new reminder task for this appointment
73
self.task_id = self.schedule_reminder()
74
75
# Save our appointment again, with the new task_id
76
super(Appointment, self).save(*args, **kwargs)
77
78
def cancel_task(self):
79
redis_client = redis.Redis(host=settings.REDIS_LOCAL, port=6379, db=0)
80
redis_client.hdel("dramatiq:default.DQ.msgs", self.task_id)

And with a little code and a dash of configuration, we're ready to get automated appointment reminders firing in our application. Good work!

If you are a Python developer working with Twilio, you might want to check out the following resources for Python:

  • Browser Call: Put a button on your web page that connects visitors to live support or sales people via telephone.
  • Verify Python Quickstart: Verify phone numbers and add an additional layer of security to your Python app by using Twilio Verify.

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