Government and nonprofit agencies are eligible for A2P 10DLC Special Use Cases, which allow for increased messaging throughput and/or discounted pricing on the T-Mobile network.
This document lists the specific steps required to register your A2P 10DLC Brand and Campaigns if you are a government or nonprofit organization.
Read this guide before beginning A2P 10DLC registration to ensure that your organization can use the appropriate A2P 10DLC Use Case.
If you are registering a 527 political organization, there are additional required steps. Read the 527 political organization section at the bottom of this page before starting the A2P 10DLC registration process.
This section is for Direct Customers who are registering their own government or nonprofit organization for A2P 10DLC. This section covers the values you need to provide at specific points in the A2P 10DLC registration process.
Non-profit corporation
.
Government
.
Government
.
APPROVED
, you can create your A2P 10DLC Campaign.
Non-profit corporation
.
Not for profit
.
US Non Profit
.
APPROVED
, you can create your A2P 10DLC Campaign.
This section covers the values that must be provided by an ISV when registering their customer's government or nonprofit organization for A2P 10DLC.
business_type
value must be
Non-profit Corporation
.
business_industry
value must be
GOVERNMENT
.
company_type
value must be
government
.
business_type
value must be
Non-profit Corporation
.
business_industry
value must be
NOT_FOR_PROFIT
.
company_type
value must be
non_profit
.
This section covers the two additional steps required for 527 political organizations to have access to the Political Special Use Case.
skip_automatic_sec_vet
must be
true
as shown
in the code sample in the onboarding guide
.
status
is APPROVED
, you need to create a BrandVetting resource.
vetting_provider
is
campaign-verify
.
vetting_id
is the Campaign Verify token.
1// Download the helper library from https://www.twilio.com/docs/node/install2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";34// Find your Account SID and Auth Token at twilio.com/console5// and set the environment variables. See http://twil.io/secure6const accountSid = process.env.TWILIO_ACCOUNT_SID;7const authToken = process.env.TWILIO_AUTH_TOKEN;8const client = twilio(accountSid, authToken);910async function createBrandVetting() {11const brandVetting = await client.messaging.v112.brandRegistrations("BNXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX")13.brandVettings.create({14vettingId:15"cv|1.0|tcr|10dlc|9975c339-d46f-49b7-a399-2e6d5ebac66d|EXAMPLEjEd8xSlaAgRXAXXBUNBT2AgL-LdQuPveFhEyY",16vettingProvider: "campaign-verify",17});1819console.log(brandVetting.accountSid);20}2122createBrandVetting();
1{2"account_sid": "AC78e8e67fc0246521490fb9907fd0c165",3"brand_sid": "BNXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",4"brand_vetting_sid": "VT12445353",5"vetting_provider": "campaign-verify",6"vetting_id": "cv|1.0|tcr|10dlc|9975c339-d46f-49b7-a399-2e6d5ebac66d|EXAMPLEjEd8xSlaAgRXAXXBUNBT2AgL-LdQuPveFhEyY",7"vetting_class": "POLITICAL",8"vetting_status": "IN_PROGRESS",9"date_created": "2021-01-27T14:18:35Z",10"date_updated": "2021-01-27T14:18:35Z",11"url": "https://messaging.twilio.com/v1/a2p/BrandRegistrations/BN0044409f7e067e279523808d267e2d85/Vettings/VT12445353"12}
This section only applies to 527 political organizations that need to register for A2P 10DLC.
Campaign Verify is a secure, non-partisan verification solution for US political organizations who wish to engage with voters via A2P 10DLC messaging.
All 527 political organizations sending political communications on behalf of a federal, state, or local political campaign must be verified by Campaign Verify to unlock the Political Special Campaign Use Case with increased messaging limits.
You should read the Campaign Verify FAQ before continuing with this guide, as this process involves fees.
Verification involves submitting information about your political organization to Campaign Verify, as well as verifying your identity as an authorized person associated with the political organization. After completing verification with Campaign Verify, you receive a Campaign Verify (CV) token. You need to provide this token during A2P 10DLC registration with Twilio.
A full CV token is composed of 6 pipe (|) delimited fields, for example:
cv|1.0|tcr|10dlc|9957c339-d46f-49b7-a399-2e6d5ebac66d|GQ3NMEjED8xSlaAgRXAXXBUNBT2AgL-LdQuPveFhEyy
A 527 organization that does not register with Campaign Verify and provide a token during A2P 10DLC registration is allowed to register with Standard Use Cases, but receives the lowest tier of A2P 10DLC messaging limits and does not qualify for the Political Special Use Case.
In addition, the organization may be subject to penalties from carriers if political messaging traffic is incorrectly registered with Standard Use Cases.
If you have already created a US A2P Brand for a 527 political organization and would like to add a CV token after Brand registration, you must use the REST API.
Once you have a CV token, you can proceed with registration. You provide the CV token during the Brand registration step.