Text Messaging Content Collection and Monitoring for United States and Canadian Numbers

Last Updated: March 2, 2022

Subject to the Twilio Privacy Notice, Twilio collects and monitors the content of text messages that Customer transmits via the Services to United States and Canadian numbers in order to detect spam, fraudulent activity, and violations of the Twilio Acceptable Use Policy. Prior to using the Services, Customer will provide notice to, and obtain and document consent from, the sender and recipient of text messages to permit Twilio to (a) transmit such text messages and (b) collect and monitor the content of such text messages for the purpose of detecting spam, fraudulent activity, and violations of the Twilio Acceptable Use Policy.