Twilio Changelog

See additions and changes to the Twilio platform.

You can also subscribe to our Changelog RSS feed below.

(In order to subscribe to our Changelog RSS feed, an RSS feed reader is required.)

Filter By:

An icon of a close symbol
Twilio Messaging logo

Jul 11, 2023

Beta Messaging

Toll-free verification API and Console now in Public Beta

Twilio’s self-service Toll-Free verification tooling is now in Public Beta. Customers who are looking to submit toll-free phone numbers for verification can now do so directly within Messaging Compliance API or Twilio Console without going through Support or Sales.

With Toll-Free verification tooling, you can:

  • Submit a new US or Canadian toll-free phone number for verification
  • Utilize customer profiles for a Toll-Free verification that were created in other compliance programs like A2P 10DLC, Shaken/Stir, etc
  • Get a list of toll-free verification records, including status and rejection reason (if rejected). Historical verifications submitted manually through CSV process are available for most toll-free numbers.
  • Re-submit a rejected verification (if rejection type is allowed to resubmit)
  • Subscribe to Event Stream’s webhook for toll-free verification events

Learn more about Toll-Free verification with Twilio docs:

Twilio Flex logo

Jul 10, 2023

Beta Flex

Flex Plugin Library is now in Public Beta

The Flex Plugin Library is a collection of ready-to-install Flex plugins. It simplifies the discovery and installation of Flex plugins.

Note: The Manage Plugins page in Flex Admin Dashboard has a new tab for the Plugin Library. Erstwhile Plugins and Plugin releases tabs have been renamed to Custom plugins and Custom plugin releases.

Most plugins in the Library are open sourced. They can be cloned, customized and uploaded as Custom plugins via the Plugins CLI. The Plugin Library has no impact on how Custom plugins work.

Head over to the Flex Admin Dashboard to browse and install plugins from the Library.

Twilio Messaging logo

Jul 05, 2023

Messaging

[U.S. A2P 10DLC] Increased Filtering on Unregistered US 10DLC Numbers

Please register your +1 10DLC numbers as soon as possible to avoid impact to your traffic
Twilio Elastic SIP Trunking logo

Jun 30, 2023

Beta Elastic SIP trunking Voice

Voice Integrity Console for Spam Remediation now in Public Beta

Voice Integrity for Spam Remediation is now available on the Console in Public Beta.  We have added Voice Integrity Trust Product in the Trust Hub section under your Account which enables you to register your Twilio phone numbers to remediate spam labeling conveniently within your console.

This allows you to:

  • Increase your call answer rates by making sure your phone numbers do not get labeled as spam and avoiding calls getting blocked due to negative reputation.

Access Voice Integrity Trust Product on your Console here.

Learn more about onboarding to Voice Integrity using the Console here.

To learn more about Voice Integrity, please check our docs.

Twilio Programmable Voice logo

Jun 26, 2023

Voice

Removal of "Alice" Text To Speech voices

Effective 26 June 2023, “Alice” voices will no longer be supported for Text-To-Speech. Any request for “Alice” voices will be redirected to an alternative voice. No action required from customers and no service disruption is expected.
Twilio Programmable Voice logo

Jun 26, 2023

Beta Voice

Google Voices available for <Say> in Public Beta

Twilio has updated its Text-To-Speech offering adding support for Google voices in Public Beta.
Twilio Programmable Voice logo

Jun 22, 2023

Voice

Twilio SIPREC Billing Changes, Effective August 1, 2023

Twilio Programmable Voice logo

Jun 21, 2023

Voice

Voice Insights Call Annotations General Availability

Announcing the general availability (GA) launch of Voice Insights Call Annotations. This powerful feature empowers our customers to enhance their existing Voice Insights Call Summary records with valuable contextual information.

Twilio Conversations logo

Jun 16, 2023

Beta Conversations

Group Texting is now in Public Beta

We'd like to announce that we're moving our Group Texting feature to public beta! With this launch, we're bringing a few exciting improvements along. These improvements include fully compliant A2P routing, opt-out filtering, per-recipient delivery receipts, and larger file sizes.

Explore the Group Texting documentation and give it a try!

Twilio Messaging logo

Jun 08, 2023

Messaging Voice

Upcoming security changes: Enforcing HTTP Basic Authentication for Voice and Messaging Media

Requiring HTTP authentication for stored media is now considered industry best practice, and it will be enforced by Twilio. Effective July 31, 2023, Twilio will enforce HTTP Basic Authentication for Programmable Voice and Programmable Messaging Media.

Loading

Error: Unable to load changelog