Skip to contentSkip to navigationSkip to topbar
On this page

Heroku Users - Find your SendGrid Credentials



Finding your existing username and password in the Heroku portal

finding-your-existing-username-and-password-in-the-heroku-portal page anchor

If you are a Heroku user using the SendGrid add-on(link takes you to an external page), and would like to access the SendGrid web interface, or would just like to know your SendGrid account credentials; you can find them by doing the following from the Heroku interface:

  1. In Heroku, go to your Apps, choose your SendGrid app

    Heroku SendGrid App Screenshot.
  2. Click Settings and then click Reveal Config Vars.

    Heroku Config Vars Screenshot.
(information)

Info

Editing your username or password here will not have an effect on your SendGrid account credentials.


Resetting your SendGrid add-on password

resetting-your-sendgrid-add-on-password page anchor
(warning)

Warning

Resetting your SendGrid password may break any integrations you have that are currently using the existing credentials for authentication.

Go to the SendGrid Password Reset page(link takes you to an external page) and enter your SendGrid username, and click submit. An email will be sent to the email address on file with instructions on how to reset your password. If you don't know your SendGrid username, use the steps detailed above to find your username through the Heroku portal.

Resetting your password will not update the Config Vars of your SendGrid add-on in the Heroku portal. To update this please follow the directions above to pull up your add-on Settings/Config Vars. Then click the "edit" button to manually input your new password.

Heroku Config Vars Edit Screenshot.
Heroku Edit Config Variable Screenshot.

Alternatively, you can contact Heroku Support(link takes you to an external page) directly to request a password reset for the SendGrid add-on.

Need some help?

Terms of service

Copyright © 2024 Twilio Inc.