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Twilio Login for SendGrid

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All accounts authenticate using Twilio Login

All Twilio SendGrid signups and teammates use Twilio Login(link takes you to an external page). Twilio Login manages all users of Twilio Console, SendGrid, and Segment accounts.

Twilio Login(link takes you to an external page) lets you use your Twilio email, password, and authentication settings across the Twilio Console, Twilio Segment, Twilio SendGrid, and the Legacy Twilio Console.

When you enter your email address and password in Twilio Login and click Submit, the Twilio Console appears.

Twilio navigation explained

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In the Twilio Console, navigation elements display in a rail along the left of the screen.

  • At the top, it displays a drop-down menu that lists your organization, your accounts, and your personal settings. To switch accounts, use this menu.
  • At the bottom, it displays the Product Switcher . To switch to another Twilio app, use this button:
    • The Twilio Console
    • Twilio Segment
    • Twilio SendGrid
    • The Legacy Twilio Console

In the Legacy Twilio Console, SendGrid Console, and Segment Console, navigation elements display in a rail along the top of the screen.

  • At the left, they display the account dropdown menu or the workspace dropdown menu for Segment.
  • At the right, they display the Product Switcher.

Twilio navigation menu options explained

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To switch between Twilio products, click the Product Switcher and choose between the Twilio Console, Twilio SendGrid, Twilio Segment, and the Legacy Twilio Console.

  • To open the Twilio SendGrid console, click the Product Switcher then choose Twilio SendGrid. The SendGrid dashboard appears in a new browser tab or window.
  • To open the Twilio Segment console, click the Product Switcher then choose Twilio Segment. The Segment workspaces appear in a new browser tab or window.
  • To open the legacy Twilio console, click the Product Switcher then choose Legacy Twilio Segment. The Legacy Twilio Console Get Started page appears in a new browser tab or window.

To learn more, see Getting Started with the Product Switcher(link takes you to an external page) in the Twilio Help Center.

Migrate your SendGrid account to Twilio Login

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Twilio Login lets you use one set of user credentials to log in to all Twilio products. All eligible, existing SendGrid users can enable Twilio Login.

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Permanent switch of credentials

Linking your SendGrid account to Twilio Login deactivates your SendGrid login credentials. If you want to change the email used for your SendGrid or Twilio accounts, change them before linking accounts.

After you log in to SendGrid, the SendGrid Console displays a prompt. This prompt offers two choices:

  1. Link your Twilio login credentials.
  2. Sign up as a Twilio user.
Link existing SendGrid and Twilio accountsCreate Twilio account then link to SendGrid

Prior to linking your users, you can change your SendGrid or Twilio email address using the respective Consoles.

  1. From the prompt, click Login.
  2. Choose the same email address that you use for your SendGrid account.
    • You can link only one SendGrid account to one Twilio account. If you have multiple SendGrid accounts tied to the same email address:
      • If you set your SendGrid username to your email address, link that account first.
      • If you set none of your SendGrid usernames to your email address, choose the SendGrid account you wish to link to your Twilio user.
  3. Complete the login.
    • This links your Twilio and SendGrid accounts.
    • The email address you used becomes your unique identifier.
    • You can't create additional SendGrid accounts with that email address.

Once you link your Twilio and SendGrid users, your Twilio and SendGrid consoles only accept your Twilio login credentials.

Manage account details

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Teammates with admin privileges can change the account name at this point.

Additional resources

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If you run into any issues, consult the SendGrid support team(link takes you to an external page).

To learn more, see Account Details.