Twilio Changelog

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Twilio Verify logo

Aug 11, 2020

Beta Verify

Verify adds supports for user verification via Push

Twilio Verify adds Push-based verification (authentication), expanding upon its existing SMS, Voice, and Email channels. With this addition, you can add a secure, cost-effective, and low-friction user verification feature into your own Android or iOS mobile app, without requiring a phone number or email from your users.

Learn more here.

Twilio Flex logo

Aug 10, 2020

GA Flex

Flex UI 1.21 with Teams View Hidden Filters is now available

This release of Flex UI introduces new filter options for the Teams View. With Hidden Filters, your developers can control which users each supervisor is able to view and manage. This is useful if you want a supervisor to only manage their team, instead of being able to view all agents by default.

Twilio Phone Numbers logo

Aug 06, 2020

Beta Phone Numbers

Reusable Regulatory Objects in the Twilio web Console

Twilio is releasing RC Reusable Objects to allow customers to reuse previously uploaded identity and supporting documentation. This enhancement will reduce the time they spend creating Regulatory Bundles and makes Phone Number provisioning via the Twilio Console a more efficient process.

Twilio Programmable Voice logo

Aug 05, 2020

GA Voice

Update your account’s Calls Per Second (CPS) threshold

Outbound calls made using the REST API are throttled and queued to never exceed the Calls Per Second (CPS) threshold value that is set on your account. Today we are releasing support for updating that CPS threshold from the Voice Settings console page. You can use the QueueTime attribute, which describes the estimated call queueing time in milliseconds, to tune the CPS value for your account.

Using Twilio console, you can now update your CPS to take effect immediately or schedule changes to take place in the future.

Twilio Flex logo

Aug 05, 2020

Beta Flex

Build on Flex using the latest version of React

You can now update your Flex application to use the latest version of React and ReactDOM. This allows you to use React’s newest APIs, including React Hooks, when developing your Flex plugins.


This feature is available in Flex UI v1.19 and above. You can update your application to use the latest React version on the Pre-Release Features Page. For more details, visit our React documentation.

Twilio Video logo

Aug 04, 2020

GA Video

Support for iOS 14.0 Local Network Privacy Policy

The Programmable Video iOS SDK 3.7.0 release adds support for the new local network privacy policy introduced in iOS 14.0 and iPadOS 14.0. This policy requires user permissions for local network access and Peer-to-Peer applications using previous versions of our iOS SDK may break if permission is not granted. Applications that use Group Rooms are unaffected.

With this SDK release the local network path is no longer automatically included as one of the connection candidates. This modification ensures that users will not see a change in application behavior when upgrading to iOS 14.0 or iPadOS 14.0. Developers can still opt to include the local network as a connection candidate by setting a parameter. We recommend developers upgrade their Peer-to-Peer application to ensure correct behavior with iOS 14.0 and avoid any adverse changes to the experience.

For additional information, see the iOS SDK changelog and our helpdesk article.

Twilio Elastic SIP Trunking logo

Jul 30, 2020

GA Elastic SIP trunking

Twilio Edge Locations Available for Elastic SIP Trunking

This release includes support for the expansion of Twilio’s Global Infrastructure via Edge Locations which allows connectivity control into and out of Twilio’s platform. These changes will provide an improved experience bringing Twilio’s public and private connectivity closer to your application.

Note: All these changes are backward compatible and will not impact existing configurations.

The Elastic SIP Trunking API supports Edge Locations for connections to Twilio’s infrastructure via the Trunking Base URL in Twilio's API https://trunking.{edge}.us1.twilio.com.

Twilio Super SIM logo

Jul 21, 2020

Beta Super SIM

Receive a Callback when Your Super SIM Finishes an Async Update

Updates to your Super SIM’s status or Fleet are completed asynchronously. Its status first transitions to ‘scheduled’ while the update procedures complete at which point the status reaches the desired state (e.g. ‘active’).

You can now provide a callback URL when making the update request using the Super SIM API. When the update finishes, we will send a HTTP request to the provided URL letting your application know that the update is finished.


To learn more about this new feature, see the documentation.

Twilio Marketing Campaigns logo

Jul 21, 2020

GA Marketing Campaigns

Track clicks across all links within an email with Click Tracking

See which links are getting the most clicks within your emails, and learn which link locations perform best. Learn more more about click tracking .

Twilio Super SIM logo

Jul 17, 2020

Beta Super SIM

Make Super SIM API Calls with API Explorer

Super SIM has been added to the API Explorer. Use the API Explorer to test out Super SIM API calls from Console.

You can use the API Explorer to perform actions that can currently only be done through the API, such as sending SMS Commands to your Super SIMs, from Console.

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