Twilio Changelog

Trunking Termination Calls per Second (CPS) refers to how many new SIP Trunking call setups are allowed in one second for Trunking Termination calls (outgoing traffic from your communications infrastructure to the PSTN). Twilio, by default, provides the ability for you to place 1 CPS per Trunk per Region (see limits).

With this release you are now able to immediately increase your Trunk CPS settings per region (up to 15cps) in the Console, under the specific Trunk, under Termination settings.

Twilio Conversations (Chat and SMS channels), Programmable Chat, and Twilio Sync can now be used to develop compliant healthcare applications that contain protected health information (PHI) for organizations that are subject to the Health Insurance Portability and Accountability Act (HIPAA). Twilio will sign Business Associate Addendums (BAA) with covered entities and business associates for HIPAA Eligible Products and Services.

Learn more about how to build on Twilio for HIPAA compliance.

Android AudioSwitch is now Generally Available. This Android library reduces the complexity of adding support for audio routing and device selection in an Android app. You can now integrate AudioSwitch into your app with just a few lines of code. It handles audio routing and selecting built-in, wired, or Bluetooth headsets seamlessly.

Learn more about AudioSwitch in our blog post and check out our open source repository here.

All Messaging Insights reports now contain 120 days of data. This data becomes visible upon choosing 120 days in the Date-Time picker dropdown within Messaging Insights available via the Programmable Messaging console.

This is an enhancement from the 30 days of data that we launched into General Availability in June and was one of the top three requests from early customers.

You can now create new segments by copying an existing segment and making minor modifications. The ability to duplicate a segment means you no longer have to start from scratch when creating new segments. For more information about creating segments, see Segmenting your Contacts.

You can now create new segments based on two additional date criteria: when a contact was added to Marketing Campaigns and the last time a contact was updated. The criteria are listed as "Date Added" and "Last Updated" in Marketing Campaigns. For more information about segments, see Segmenting your Contacts.

Download a CSV of your stats to view offline or share with teammates. Learn about each available statistic in our documentation.

Flex’s Messaging Channel Janitor is now on by default for any new Flex messaging configurations (Flex Flows) created within the Twilio Console, as well as the default Flex Flows created for new Flex accounts.

Channel Janitor cleans up the chat channel and Proxy sessions for completed tasks, keeping them in sync with TaskRouter and making sure that when an existing customer contacts again, a new conversation is started.

Flex Flows are the configuration entities mapping phone numbers to Flex (one Flex Flow per phone number). Channel Janitor is enabled/disabled per Flex Flow. To enable Channel Janitor for existing Flex Flows, you can use the Flex Flow API or the Flex Messaging page in the Twilio Console.

You can learn more about the Channel Janitor and long-lived channels in Flex messaging documentation.

As we continuously modernize our email delivery infrastructure, we have retired select, sparsely used, and outdated features in order to improve efficiency. The features we have retired include the Sections and BCC mail settings. For more details on these features and our recommended actions please see our documentation.

.Admins and developers managing self-hosted Flex applications can now use the “Login with Twilio” option to access Flex without Single Sign-On. These users can login to Flex with admin privileges if they have been added to the account within the Twilio Console.

Review our SSO guide for more details and for help configuring Flex Single Sign-On.