Product changelog and announcements

Starting March 11, 2024 Twilio Console and services.twilio.com will no longer support TLS version 1.1 and older, and outdated cipher suites. This is part of an important security upgrade to our systems. Customers running older operating systems or legacy network software may need to upgrade their systems to be compatible with these changes.

The following cipher suites that will no longer be supported in Twilio Console:

• ECDHE-ECDSA-AES256-SHA
• ECDHE-RSA-AES128-SHA
• ECDHE-RSA-AES256-SHA
• AES256-SHA
• AES128-SHA

Cipher suites in services.twilio.com will not be changed

We are thrilled to announce the ability to edit and retry A2P 10DLC Campaign registrations in Twilio Console. With this update, failed campaign registrations can be edited and resubmitted directly from Console. Additionally, this release introduces new fields for campaign registrations to provide more comprehensive campaign details ensuring the registrations meet compliance standards.

For more information on how to edit and retry Campaign submissions and understand the new fields in campaign registrations, please visit our detailed guide at: Troubleshooting and Rectifying A2P Campaigns.

For more general information about the A2P 10DLC product, please visit the Twilio website. 

The status-callback event for Programmable Voice calls has been renamed in Event Streams to com.twilio.voice.status-callback. Customers will need to update their Event Streams subscriptions to continue receiving the events. 

Twilio Voice media IP migration for Interconnect customers has been completed.

We are extending an invitation to Twilio Messaging customers to experience advanced capabilities for monitoring their messaging traffic. Our new Intelligent Alerts product monitors for anomalies in outbound messaging traffic in real-time using predictive artificial intelligence. Alerts are categorized to help prioritize events based on their impact on your business. Customers can configure notifications and review prior alerts on the Twilio Console.

Twilio Voice media IP migration for Interconnect customers has been rescheduled.

We had recently announced the GA of Voice Insights Call Annotations. In the initial release of Call Annotations, we had set a character limit of 100 characters for the comment and incident field. However, based on user feedback and our commitment to providing a seamless experience, we have now increased the character limit to 1024 characters. This enhancement empowers you to provide more detailed and comprehensive annotations, enabling deeper analysis and understanding of your voice call data.

The Authy Desktop apps for Windows, MacOS, and Linux will now reach their End-of-Life (EOL) on March 19, 2024. These apps were previously scheduled to EOL in August 2024. See EOL guide to learn more.

Branded Calling is now available on the Console in Public Beta for qualified customers and use cases. We have added Branded Calling Trust Product in the Trust Hub section under your account which can enable you to display your Company Name as the caller ID for outbound calls made to cell phones after successfully passing onboarding and vetting. Customers need to onboard to Voice Integrity as a prerequisite to Branded Calling. 

To learn more about Branded Calling, please check our docs. 

Read more about Branded Calling in this blog post.

Restricted API Keys is now available to all customers as a Public Beta offering. Customers can create and manage Restricted API Keys on Console. 

Restricted API Keys allow you to decide which Twilio API Resources an API Key can access, and which action(s) the API Key is allowed to take on those API Resources. We are now supporting permissions for Studio, Voice, SIP, Messages, and Long Codes APIs. Please note, we are actively adding more permissions to this product.