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Getting Started: Regulatory Compliance Public REST APIs

(warning)

Warning

The v2 Regulatory Compliance APIs are in Public Beta. No changes in the API contract will occur when the API moves from Public Beta to GA.

v2 RC APIs Workflow

v2-rc-api page anchor

In the new v2 service, many of the objects will be re-usable. The re-usability of objects allows you to build and construct Regulatory Bundles at scale without having to create the same End-User or Supporting Document for each number group that you wish to lease.

The workflow for v2 below depicts both the Regulatory Bundles and Supporting Documents state machines. These workflows are crucial to providing a scalable and transparent process for both Twilio's customers and Twilio's customer's end-users through critical PII abstraction.

Regulatory Bundle Workflow.

Read a Regulation of a Bundle

regulation-read page anchor

Before creating a new Regulatory Bundle, you will need to understand the requirements of a Regulation.

A Regulation instance unique per IsoCountry, NumberType, and EndUserType .

Query parameters

query-parameters page anchor
Property nameTypeRequiredPIIDescription
EndUserTypeenum<string>

Optional

Not PII

The type of End User the regulation requires - can be individual or business.

Possible values:
individualbusiness
IsoCountrystring

Optional

Not PII

The ISO country code of the phone number's country.

NumberTypestring

Optional

Not PII

The type of phone number that the regulatory requiremnt is restricting.

IncludeConstraintsboolean

Optional

Not PII

A boolean parameter indicating whether to include constraints or not for supporting end user, documents and their fields

PageSizeinteger

Optional

Not PII

How many resources to return in each list page. The default is 50, and the maximum is 1000.

Minimum: 1Maximum: 1000
Pageinteger

Optional

Not PII

The page index. This value is simply for client state.

Minimum: 0
PageTokenstring

Optional

Not PII

The page token. This is provided by the API.

Read a RegulationLink to code sample: Read a Regulation
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


10
async function listRegulation() {

11
  const regulations =

12
    await client.numbers.v2.regulatoryCompliance.regulations.list({

13
      endUserType: "individual",

14
      isoCountry: "au",

15
      numberType: "local",

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      limit: 20,

17
    });

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  regulations.forEach((r) => console.log(r.sid));

20
}

21


22
listRegulation();

Output

1
{

2
  "results": [

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    {

4
      "sid": "RNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

5
      "friendly_name": "Australia: Local - Individual",

6
      "iso_country": "AU",

7
      "number_type": "local",

8
      "end_user_type": "individual",

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      "requirements": {

10
        "end_user": [

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          {

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            "name": "Individual",

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            "type": "individual",

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            "requirement_name": "individual_info",

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            "url": "https://numbers.twilio.com/v2/RegulatoryCompliance/Regulations/individual",

16
            "fields": [

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              "first_name",

18
              "last_name"

19
            ],

20
            "detailed_fields": [

21
              {

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                "machine_name": "first_name",

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                "friendly_name": "First Name",

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                "description": "First name of the Individual"

25
              },

26
              {

27
                "machine_name": "last_name",

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                "friendly_name": "Last Name",

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                "description": "Last name of the Individual"

30
              }

31
            ]

32
          }

33
        ],

34
        "supporting_document": [

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          [

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            {

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              "name": "Address",

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              "type": "document",

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              "requirement_name": "proof_of_address",

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              "description": "The physical location of the individual or business. Must be within locality or region covered by the phone numbers prefix; a PO Box is not acceptable where a local address is required.",

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              "accepted_documents": [

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                {

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                  "name": "Address Validation",

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                  "type": "address",

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                  "url": "https://numbers.twilio.com/v2/RegulatoryCompliance/DocumentTypes/address",

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                  "fields": [

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                    "address_sids"

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                  ],

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                  "detailed_fields": [

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                    {

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                      "machine_name": "address_sids",

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                      "friendly_name": "Address sid(s)",

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                      "description": "Address sid of the individual"

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                    }

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                  ]

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                }

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              ]

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            }

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          ]

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        ]

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      },

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      "url": "https://numbers.twilio.com/v2/RegulatoryCompliance/Regulations/RNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"

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    }

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  ],

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  "meta": {

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    "page": 0,

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    "page_size": 50,

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    "first_page_url": "https://numbers.twilio.com/v2/RegulatoryCompliance/Regulations?PageSize=50&Page=0",

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    "previous_page_url": null,

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    "url": "https://numbers.twilio.com/v2/RegulatoryCompliance/Regulations?PageSize=50&Page=0",

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    "next_page_url": null,

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    "key": "results"

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  }

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}

Create a new Regulatory Bundles

bundle-create page anchor

To begin the process of creating a new Regulatory Bundle, you will need to specify either the following three parameters:

IsoCountry, NumberType, and EndUserType

or

the RegulationSid.

Either of those options will provide the metadata required to create the Regulatory Bundle container for Supporting Documents and End-Users to be assigned to.

Request body parameters

request-body-parameters page anchor
Encoding type:application/x-www-form-urlencoded
SchemaExample
Property nameTypeRequiredDescriptionChild properties
FriendlyNamestringrequired
Not PII

The string that you assigned to describe the resource.

Emailstringrequired
Not PII

The email address that will receive updates when the Bundle resource changes status.

StatusCallbackstring<uri>

Optional

Not PII

The URL we call to inform your application of status changes.

RegulationSidSID<RN>

Optional

Not PII

The unique string of a regulation that is associated to the Bundle resource.

Pattern: ^RN[0-9a-fA-F]{32}$Min length: 34Max length: 34
IsoCountrystring

Optional

Not PII

The ISO country code(link takes you to an external page) of the Bundle's phone number country ownership request.

EndUserTypeenum<string>

Optional

Not PII

The type of End User of the Bundle resource.

Possible values:
individualbusiness
NumberTypestring

Optional

Not PII

The type of phone number of the Bundle's ownership request. Can be local, mobile, national, or toll-free.

IsTestboolean

Optional

Not PII

Indicates that Bundle is a Test Bundle and will be Auto-Rejected

Create a new BundleLink to code sample: Create a new Bundle
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


10
async function createBundle() {

11
  const bundle = await client.numbers.v2.regulatoryCompliance.bundles.create({

12
    email: "numbers-regulatory-review@twilio.com",

13
    endUserType: "business",

14
    friendlyName: "Twilio GmbH",

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    isoCountry: "de",

16
    numberType: "local",

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    statusCallback: "https://my.status.callback.com",

18
  });

19


20
  console.log(bundle.sid);

21
}

22


23
createBundle();

Output

1
{

2
  "sid": "BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

3
  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

4
  "regulation_sid": "RNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

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  "friendly_name": "Twilio GmbH",

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  "status": "draft",

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  "email": "numbers-regulatory-review@twilio.com",

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  "status_callback": "https://my.status.callback.com",

9
  "valid_until": null,

10
  "date_created": "2019-07-30T22:29:24Z",

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  "date_updated": "2019-07-31T01:09:00Z",

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  "url": "https://numbers.twilio.com/v2/RegulatoryCompliance/Bundles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

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  "links": {

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    "evaluations": "https://numbers.twilio.com/v2/RegulatoryCompliance/Bundles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Evaluations",

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    "item_assignments": "https://numbers.twilio.com/v2/RegulatoryCompliance/Bundles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ItemAssignments",

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    "bundle_copies": "https://numbers.twilio.com/v2/RegulatoryCompliance/Bundles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Copies"

17
  }

18
}

Create a new End-User

end-user-create page anchor

Once you successfully create the Bundle, you will either need to create a new End-User. If you have an End-User you've already created that you'd like to use, you can bypass this step.

The End-User is the individual or business that answers the phone call or message - whichever type you selected in the destination Regulatory Bundle container.

The end-user's information will be sent to the regulating body of the phone number's originating country.

Request body parameters

request-body-parameters-1 page anchor
Encoding type:application/x-www-form-urlencoded
SchemaExample
Property nameTypeRequiredDescriptionChild properties
FriendlyNamestringrequired
Not PII

The string that you assigned to describe the resource.

Typeenum<string>required
Not PII

The type of end user of the Bundle resource - can be individual or business.

Possible values:
individualbusiness
Attributesobject

Optional

PII MTL: 30 days

The set of parameters that are the attributes of the End User resource which are derived End User Types.

Create a new End-UserLink to code sample: Create a new End-User
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


10
async function createEndUser() {

11
  const endUser = await client.numbers.v2.regulatoryCompliance.endUsers.create({

12
    attributes: {

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      business_name: "Twilio",

14
    },

15
    friendlyName: "Twilio GmbH",

16
    type: "business",

17
  });

18


19
  console.log(endUser.sid);

20
}

21


22
createEndUser();

Output

1
{

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  "sid": "ITaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

3
  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

4
  "friendly_name": "Twilio GmbH",

5
  "type": "business",

6
  "attributes": {

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    "email": "foobar@twilio.com"

8
  },

9
  "date_created": "2019-07-30T21:57:45Z",

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  "date_updated": "2019-07-30T21:57:45Z",

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  "url": "https://numbers.twilio.com/v2/RegulatoryCompliance/EndUsers/ITaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"

12
}

Create a new Supporting Document

supporting-document-create page anchor

For regulated number groups, documentation is required. This supporting documentation can vary from metadata to a file upload requirement.

The Supporting Documents resource allows you to create and manage Supporting Documents that can be assigned to multiple Regulatory Bundle containers.

Request body parameters

request-body-parameters-2 page anchor
Encoding type:application/x-www-form-urlencoded
SchemaExample
Property nameTypeRequiredDescriptionChild properties
FriendlyNamestringrequired
Not PII

The string that you assigned to describe the resource.

Typestringrequired
Not PII

The type of the Supporting Document.

Attributesobject

Optional

PII MTL: 30 days

The set of parameters that are the attributes of the Supporting Documents resource which are derived Supporting Document Types.

Create a new Supporting DocumentLink to code sample: Create a new Supporting Document
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


10
async function createSupportingDocument() {

11
  const supportingDocument =

12
    await client.numbers.v2.regulatoryCompliance.supportingDocuments.create({

13
      attributes: {

14
        registered_seat_of_business:

15
          "375 Beale St, San Francisco 94133, California USA",

16
        document_number: "4389237",

17
        business_name: "Twilio",

18
        issue_date: "2020-12-05",

19
      },

20
      friendlyName: "TwilioBusinessRegistration",

21
      type: "business_registration",

22
    });

23


24
  console.log(supportingDocument.sid);

25
}

26


27
createSupportingDocument();

Output

1
{

2
  "sid": "RDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

3
  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

4
  "friendly_name": "TwilioBusinessRegistration",

5
  "mime_type": "mime_type",

6
  "status": "draft",

7
  "failure_reason": null,

8
  "errors": null,

9
  "type": "business_registration",

10
  "attributes": {

11
    "first_name": "foo",

12
    "last_name": "bar"

13
  },

14
  "date_created": "2019-07-31T02:11:52Z",

15
  "date_updated": "2019-07-31T02:11:52Z",

16
  "url": "https://numbers.twilio.com/v2/RegulatoryCompliance/SupportingDocuments/RDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"

17
}

Create a new Supporting Document with file upload

file-upload page anchor

Some regulations require a Supporting Document to upload proof. Proof for Twilio is the actual document that you would present during an in-person transaction.

The file upload has the same request parameters as the Supporting Document create, but with two significant differences: the base URI should be https://numbers-upload.twilio.com and you'll need to change --data-urlencode to -F as shown in the example.

Create a Supporting Document with a file uploadLink to code sample: Create a Supporting Document with a file upload
1
ATTRIBUTES=$(cat << EOF

2
{

3
    "address_sids": ["ADXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"],

4
    "document_number": "312454", 

5
    "business_name": "Twilio",

6
    "issue_date": "2019-11-15"

7
}

8
EOF

9
)

10


11
curl -X POST https://numbers-upload.twilio.com/v2/RegulatoryCompliance/SupportingDocuments \

12
-F "Attributes=$ATTRIBUTES" \

13
-F "FriendlyName=Twilio GmbH" \

14
-F "Type=business_registration" \

15
-F "File=@twilio_business_registration.png" \

16
-u ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX:your_auth_token

Output

1
{

2
    "account_sid": "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",

3
    "attributes": {

4
        "business_name": "Twilio",

5
        "document_number": "312454",

6
        "issue_date": "2019-11-15",

7
        "registered_seat_of_business": "San Francisco, CA, USA"

8
    },

9
    "date_created": "2019-10-17T17:06:47Z",

10
    "date_updated": "2019-10-17T17:06:47Z",

11
    "friendly_name": "Twilio GmbH",

12
    "mime_type": "image/png",

13
    "sid": "RDd6340f49f352d06b77e7017d93591483",

14
    "status": "draft",

15
    "type": "business_registration",

16
    "url": "https://numbers.twilio.com/v2/RegulatoryCompliance/Documents/RDd6340f49f352d06b77e7017d93591483"

17
}

Create an Item Assignment of a Bundle

item-assignment-create page anchor

Once you have created all the various End-User, Supporting Documents, and Addresses, the next step is to Assign Items to the Regulatory Bundle.

Path parameters

path-parameters page anchor
Property nameTypeRequiredPIIDescription
BundleSidSID<BU>required
Not PII

The unique string that we created to identify the Bundle resource.

Pattern: ^BU[0-9a-fA-F]{32}$Min length: 34Max length: 34

Request body parameters

request-body-parameters-3 page anchor
Encoding type:application/x-www-form-urlencoded
SchemaExample
Property nameTypeRequiredDescriptionChild properties
ObjectSidSIDrequired
Not PII

The SID of an object bag that holds information of the different items.

Pattern: ^[a-zA-Z]{2}[0-9a-fA-F]{32}$Min length: 34Max length: 34
Assign Items to a Regulatory BundleLink to code sample: Assign Items to a Regulatory Bundle
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


10
async function createItemAssignment() {

11
  const itemAssignment = await client.numbers.v2.regulatoryCompliance

12
    .bundles("BUe6c04e6a1a6133a9d3d2314e38f51dfb")

13
    .itemAssignments.create({

14
      objectSid: "RD70f07ace005177cbfee907bc9c1acabd",

15
    });

16


17
  console.log(itemAssignment.bundleSid);

18
}

19


20
createItemAssignment();

Output

1
{

2
  "sid": "BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

3
  "bundle_sid": "BUe6c04e6a1a6133a9d3d2314e38f51dfb",

4
  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

5
  "object_sid": "RD70f07ace005177cbfee907bc9c1acabd",

6
  "date_created": "2019-07-31T02:34:41Z",

7
  "url": "https://numbers.twilio.com/v2/RegulatoryCompliance/Bundles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ItemAssignments/BVaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"

8
}

Submit Regulatory Bundle

submit-bundle page anchor

Once you've succeeded in Assigning all the required Items to the Regulatory Bundle, the final step is to submit the Regulatory Bundle for review. The status of the Regulatory Bundle will transition to pending-review.

Path parameters

path-parameters-1 page anchor
Property nameTypeRequiredPIIDescription
SidSID<BU>required
Not PII

The unique string that we created to identify the Bundle resource.

Pattern: ^BU[0-9a-fA-F]{32}$Min length: 34Max length: 34

Request body parameters

request-body-parameters-4 page anchor
Encoding type:application/x-www-form-urlencoded
SchemaExample
Property nameTypeRequiredDescriptionChild properties
Statusenum<string>

Optional

Not PII

The verification status of the Bundle resource.

Possible values:
draftpending-reviewin-reviewtwilio-rejectedtwilio-approvedprovisionally-approved
StatusCallbackstring<uri>

Optional

Not PII

The URL we call to inform your application of status changes.

FriendlyNamestring

Optional

Not PII

The string that you assigned to describe the resource.

Emailstring

Optional

Not PII

The email address that will receive updates when the Bundle resource changes status.

Submit Regulatory BundleLink to code sample: Submit Regulatory Bundle
1
// Download the helper library from https://www.twilio.com/docs/node/install

2
const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";

3


4
// Find your Account SID and Auth Token at twilio.com/console

5
// and set the environment variables. See http://twil.io/secure

6
const accountSid = process.env.TWILIO_ACCOUNT_SID;

7
const authToken = process.env.TWILIO_AUTH_TOKEN;

8
const client = twilio(accountSid, authToken);

9


10
async function updateBundle() {

11
  const bundle = await client.numbers.v2.regulatoryCompliance

12
    .bundles("BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa")

13
    .update({ status: "pending-review" });

14


15
  console.log(bundle.sid);

16
}

17


18
updateBundle();

Output

1
{

2
  "sid": "BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

3
  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

4
  "regulation_sid": "RNaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

5
  "friendly_name": "friendly_name",

6
  "status": "pending-review",

7
  "email": "email",

8
  "status_callback": "http://www.example.com",

9
  "valid_until": null,

10
  "date_created": "2019-07-30T22:29:24Z",

11
  "date_updated": "2019-07-31T01:09:00Z",

12
  "url": "https://numbers.twilio.com/v2/RegulatoryCompliance/Bundles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",

13
  "links": {

14
    "evaluations": "https://numbers.twilio.com/v2/RegulatoryCompliance/Bundles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Evaluations",

15
    "item_assignments": "https://numbers.twilio.com/v2/RegulatoryCompliance/Bundles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/ItemAssignments",

16
    "bundle_copies": "https://numbers.twilio.com/v2/RegulatoryCompliance/Bundles/BUaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Copies"

17
  }

18
}

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