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Supporting Documents Resource

(warning)

Warning

The v2 Regulatory Compliance APIs are currently in Public Beta. No breaking changes in the API contract will occur when the API moves from Public Beta to GA.

The Supporting Documents resource of Twilio's Regulatory Compliance APIs allows you to create new Supporting Documents with metadata to fulfill Regulations. Each Supporting Document Type may need different information to be compliant, so be sure to pass all of the correct values when creating a new Supporting Document Type.

A collection of Supporting Documents Assigned as Items to a Regulatory Bundle along with an End-User satisfies a Regulation.

Supporting Documents Response Properties

The field of the Supporting Documents resource responds is in JSON. The type SID<RD> is a unique ID starting with letters RD that reference a unique Supporting Document instance. For more information about Twilio SIDs, please refer to Twilio's glossary on SIDs.

Property nameTypeRequiredDescriptionChild properties

sidSID<RD>

Optional

The unique string created by Twilio to identify the Supporting Document resource.

Pattern: ^RD[0-9a-fA-F]{32}$Min length: 34Max length: 34

account_sidSID<AC>

Optional

The SID of the Account that created the Document resource.

Pattern: ^AC[0-9a-fA-F]{32}$Min length: 34Max length: 34

friendly_namestring

Optional

The string that you assigned to describe the resource.

mime_typestring

Optional

The image type uploaded in the Supporting Document container.

statusenum<string>

Optional

The verification status of the Supporting Document resource.

Possible values:

draftpending-reviewrejectedapprovedexpiredprovisionally-approved

failure_reasonstring

Optional

The failure reason of the Supporting Document Resource.

errorsarray

Optional

A list of errors that occurred during the registering RC Bundle

typestring

Optional

The type of the Supporting Document.

attributesobject

Optional

PII MTL: 30 days

The set of parameters that are the attributes of the Supporting Documents resource which are listed in the Supporting Document Types.

date_createdstring<date-time>

Optional

The date and time in GMT when the resource was created specified in ISO 8601 format.

date_updatedstring<date-time>

Optional

The date and time in GMT when the resource was last updated specified in ISO 8601 format.

urlstring<uri>

Optional

The absolute URL of the Supporting Document resource.

Supporting Document Statuses

The following statuses encompass the Bundle lifecycle.

Status	Description
draft	The draft status of the Supporting Document allows users to edit the Supporting Document file and metadata.
pending-review	When the user has finished the draft and submits the Supporting Document for review, the status moves from `draft` to `pending-review`, awaiting Twilio's.
rejected	Twilio has reviewed the Supporting Document and has determined the Supporting Document does not comply with the regulations.
approved	Twilio has reviewed the Supporting Document and has determined the Supporting Document does not comply with the regulations.
expired	The document has expired and is no longer valid to provision phone numbers. An updated document must be created and added to a new or existing Bundle.

Create a Supporting Document

POST https://numbers.twilio.com/v2/RegulatoryCompliance/SupportingDocuments

To provision or port in a phone number to Twilio, you will need to create one or many Supporting Documents that also may need an image as proof.

A Supporting Document is a container that holds metadata of a legal document. Each Supporting Document Type requires a different value during the create operation.

The Regulation may need the End-User to upload an image as proof for the Supporting Document. Formats accepted are JPEG, PNG, and PDF, with a file size limit of 5 MB.

Request body parameters

Encoding type:application/x-www-form-urlencoded

SchemaExample

Property nameTypeRequiredDescriptionChild properties

FriendlyNamestringrequired

The string that you assigned to describe the resource.

Typestringrequired

The type of the Supporting Document.

Attributesobject

Optional

PII MTL: 30 days

The set of parameters that are the attributes of the Supporting Documents resource which are derived Supporting Document Types.

Create a Supporting Document

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createSupportingDocument() {
11  const supportingDocument =
12    await client.numbers.v2.regulatoryCompliance.supportingDocuments.create({
13      attributes: {
14        address_sids: [
15          "ADXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
16          "ADXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
17        ],
18      },
19      friendlyName: "BusinessRegistration",
20      type: "business_registration",
21    });
22
23  console.log(supportingDocument.sid);
24}
25
26createSupportingDocument();

Output

1{
2  "sid": "RDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
4  "friendly_name": "BusinessRegistration",
5  "mime_type": "mime_type",
6  "status": "draft",
7  "failure_reason": null,
8  "errors": null,
9  "type": "business_registration",
10  "attributes": {
11    "first_name": "foo",
12    "last_name": "bar"
13  },
14  "date_created": "2019-07-31T02:11:52Z",
15  "date_updated": "2019-07-31T02:11:52Z",
16  "url": "https://numbers.twilio.com/v2/RegulatoryCompliance/SupportingDocuments/RDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
17}

Create a Supporting Document and upload a file

1ATTRIBUTES=$(cat << EOF
2{
3    "address_sids": ["ADXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"],
4    "document_number": "312454", 
5    "business_name": "Twilio",
6    "issue_date": "2019-11-15"
7}
8EOF
9)
10
11curl -X POST https://numbers-upload.twilio.com/v2/RegulatoryCompliance/SupportingDocuments \
12-F "Attributes=$ATTRIBUTES" \
13-F "FriendlyName=Twilio GmbH" \
14-F "Type=business_registration" \
15-F "File=@twilio_business_registration.png" \
16-u ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX:your_auth_token

Output

1{
2    "account_sid": "ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX",
3    "attributes": {
4        "business_name": "Twilio",
5        "document_number": "312454",
6        "issue_date": "2019-11-15",
7        "registered_seat_of_business": "San Francisco, CA, USA"
8    },
9    "date_created": "2019-10-17T17:06:47Z",
10    "date_updated": "2019-10-17T17:06:47Z",
11    "friendly_name": "Twilio GmbH",
12    "mime_type": "image/png",
13    "sid": "RDd6340f49f352d06b77e7017d93591483",
14    "status": "draft",
15    "type": "business_registration",
16    "url": "https://numbers.twilio.com/v2/RegulatoryCompliance/Documents/RDd6340f49f352d06b77e7017d93591483"
17}

Fetch a Supporting Document instance

GET https://numbers.twilio.com/v2/RegulatoryCompliance/SupportingDocuments/{Sid}

Path parameters

Property nameTypeRequiredPIIDescription

SidSID<RD>required

The unique string created by Twilio to identify the Supporting Document resource.

Pattern: ^RD[0-9a-fA-F]{32}$Min length: 34Max length: 34

Fetch a Supporting Document instance

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function fetchSupportingDocument() {
11  const supportingDocument = await client.numbers.v2.regulatoryCompliance
12    .supportingDocuments("RDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa")
13    .fetch();
14
15  console.log(supportingDocument.sid);
16}
17
18fetchSupportingDocument();

Output

1{
2  "sid": "RDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
4  "friendly_name": "friendly_name",
5  "mime_type": "mime_type",
6  "status": "draft",
7  "failure_reason": null,
8  "errors": null,
9  "type": "type",
10  "attributes": {
11    "first_name": "foo",
12    "last_name": "bar"
13  },
14  "date_created": "2019-07-31T02:11:52Z",
15  "date_updated": "2019-07-31T02:11:52Z",
16  "url": "https://numbers.twilio.com/v2/RegulatoryCompliance/SupportingDocuments/RDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
17}

Retrieve a list of Supporting Documents

GET https://numbers.twilio.com/v2/RegulatoryCompliance/SupportingDocuments

Query parameters

Property nameTypeRequiredPIIDescription

PageSizeinteger

Optional

How many resources to return in each list page. The default is 50, and the maximum is 1000.

Minimum: 1Maximum: 1000

Pageinteger

Optional

The page index. This value is simply for client state.

Minimum: 0

PageTokenstring

Optional

The page token. This is provided by the API.

Retrieve a list of Supporting Documents

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function listSupportingDocument() {
11  const supportingDocuments =
12    await client.numbers.v2.regulatoryCompliance.supportingDocuments.list({
13      limit: 20,
14    });
15
16  supportingDocuments.forEach((s) => console.log(s.sid));
17}
18
19listSupportingDocument();

Output

1{
2  "results": [],
3  "meta": {
4    "page": 0,
5    "page_size": 50,
6    "first_page_url": "https://numbers.twilio.com/v2/RegulatoryCompliance/SupportingDocuments?PageSize=50&Page=0",
7    "previous_page_url": null,
8    "url": "https://numbers.twilio.com/v2/RegulatoryCompliance/SupportingDocuments?PageSize=50&Page=0",
9    "next_page_url": null,
10    "key": "results"
11  }
12}

Update a Supporting Document Instance

POST https://numbers.twilio.com/v2/RegulatoryCompliance/SupportingDocuments/{Sid}

Path parameters

Property nameTypeRequiredPIIDescription

SidSID<RD>required

The unique string created by Twilio to identify the Supporting Document resource.

Pattern: ^RD[0-9a-fA-F]{32}$Min length: 34Max length: 34

Request body parameters

Encoding type:application/x-www-form-urlencoded

SchemaExample

Property nameTypeRequiredDescriptionChild properties

FriendlyNamestring

Optional

The string that you assigned to describe the resource.

Attributesobject

Optional

PII MTL: 30 days

The set of parameters that are the attributes of the Supporting Document resource which are derived Supporting Document Types.

Update a Supporting Document instance

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function updateSupportingDocument() {
11  const supportingDocument = await client.numbers.v2.regulatoryCompliance
12    .supportingDocuments("RDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa")
13    .update({ friendlyName: "My new Friendly Name" });
14
15  console.log(supportingDocument.sid);
16}
17
18updateSupportingDocument();

Output

1{
2  "sid": "RDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
4  "friendly_name": "My new Friendly Name",
5  "mime_type": "mime_type",
6  "status": "draft",
7  "failure_reason": null,
8  "errors": null,
9  "type": "type",
10  "attributes": {
11    "first_name": "foo",
12    "last_name": "bar"
13  },
14  "date_created": "2019-07-31T02:11:52Z",
15  "date_updated": "2019-07-31T02:11:52Z",
16  "url": "https://numbers.twilio.com/v2/RegulatoryCompliance/SupportingDocuments/RDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
17}

Delete a Supporting Document instance

DELETE https://numbers.twilio.com/v2/RegulatoryCompliance/SupportingDocuments/{Sid}

The DELETE operation is allowed for Supporting Documents with status of DRAFT, APPROVED, or REJECTED and have no active Long Code phone number assignments.

Path parameters

Property nameTypeRequiredPIIDescription

SidSID<RD>required

The unique string created by Twilio to identify the Supporting Document resource.

Pattern: ^RD[0-9a-fA-F]{32}$Min length: 34Max length: 34

Delete a Supporting Document instance

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function deleteSupportingDocument() {
11  await client.numbers.v2.regulatoryCompliance
12    .supportingDocuments("RDXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX")
13    .remove();
14}
15
16deleteSupportingDocument();