Flex Solutions Library (Flex UI 1.x.x)
The plugin solutions outlined in the Solutions Library are meant for Flex UI 1.x.x. If you are running Flex UI 2.x.x, check out the Flex Plugin Library instead. The Plugin Library features many of the same plugins but in a ready-to-use format you can install from the Flex Admin dashboard.
The Solutions Library is a set of end-to-end reference guides for common contact center use cases. These solutions can help you build and deploy faster on your Flex application:
- Chat and SMS Transfers - Transfer chats and SMS between agents.
- Pause and Resume Call Recording - Enable agents to pause and resume customer call recordings.
- Preview Dialer for Outbound Campaigns - Automate and manage your outbound campaigns.
- Queued Callback and Voicemail - Automate agent callback requests from customers.
- Selectable Chat Messages - Automate web chat experience with a self-service.
- Supervisor Barge-In and Coach - Enable supervisors to observe and coach agents on live calls with customers.
Need some help?
We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd by visiting Twilio's Stack Overflow Collective or browsing the Twilio tag on Stack Overflow.