End-of-life (EOL) status indicates when a specific version of Flex UI is no longer supported by Twilio. Once a version reaches its EOL date, Twilio does not provide any further changes to that version, including new functionality, bug fixes, or security updates. If you continue to use an EOL version of Flex UI, it may not work as intended, and you may encounter issues that customer support cannot address.
To avoid potential disruptions, we encourage you to turn on automatic updates for minor versions. Once updates are automatic, your Flex UI instance is always on a supported or maintained version, so EOL disruptions won't impact you.
If you don't turn on automatic updates, you'll need to manually monitor when your version will reach EOL. You can check which Flex UI version you're using and update to a new version on your Versioning and updates page. Be sure to update Flex UI to a supported or maintained version before your version's EOL date.
| Installed version | Release date | Status | End-of-life date |
|---|---|---|---|
| 2.9.x | October 3, 2024 | Supported | TBD |
| 2.8.x | July 11, 2024 | Maintained until EOL date | April 30, 2025 |
| 2.7.x | April 15, 2024 | Maintained until EOL date | January 31, 2025 |
| 2.6.x | February 14, 2024 | Maintained until EOL date | October 31, 2024 |
| 2.5.x | December 4, 2023 | End-of-life | August 31, 2024 |
| 2.4.x | September 28, 2023 | End-of-life | June 30, 2024 |
| 2.3.x | June 28, 2023 | End-of-life | March 31, 2024 |
| 2.2.x | May 29, 2023 | End-of-life | December 31, 2023 An extension was made until January 31, 2024, for those in the process of making upgrades. |
| 2.1.x | February 8, 2023 | End-of-life | November 30, 2023 |
| 2.0.x | December 7, 2022 | End-of-life | August 7, 2023 An extension was made until August 30, 2023, for those in the process of making upgrades. |
1.x.x is no longer supported. Please upgrade to UI 2.x.x.
| Installed version | Release date | Status | End-of-life date |
|---|---|---|---|
| 1.34.x | April 20, 2023 | End-of-life | June 30, 2024 |
| 1.33.x | November 21, 2022 | End-of-life | November 30, 2023 |
| 1.32.x | September 29, 2022 | End-of-life | July 31, 2023 |
| 1.31.x and older | May 18, 2022 | End-of-life | July 31, 2023 |
Last updated: October 3, 2024