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Service Configuration Resource

The Configuration Resource represents all of the configuration settings for a Conversation Service, such as the default roles assigned to Users.

Configuration Properties

Property nameTypeRequiredDescriptionChild properties

chat_service_sidSID<IS>

Optional

Not PII

The unique string that we created to identify the Service configuration resource.

Pattern: ^IS[0-9a-fA-F]{32}$Min length: 34Max length: 34

default_conversation_creator_role_sidSID<RL>

Optional

Not PII

The conversation-level role assigned to a conversation creator when they join a new conversation. See Conversation Role for more info about roles.

Pattern: ^RL[0-9a-fA-F]{32}$Min length: 34Max length: 34

default_conversation_role_sidSID<RL>

Optional

Not PII

The conversation-level role assigned to users when they are added to a conversation. See Conversation Role for more info about roles.

Pattern: ^RL[0-9a-fA-F]{32}$Min length: 34Max length: 34

default_chat_service_role_sidSID<RL>

Optional

Not PII

The service-level role assigned to users when they are added to the service. See Conversation Role for more info about roles.

Pattern: ^RL[0-9a-fA-F]{32}$Min length: 34Max length: 34

urlstring<uri>

Optional

Not PII

An absolute API resource URL for this service configuration.

linksobject<uri-map>

Optional

Not PII

Contains an absolute API resource URL to access the push notifications configuration of this service.

reachability_enabledboolean

Optional

Not PII

Whether the Reachability Indicator is enabled for this Conversations Service. The default is false.

Fetch a ServiceConfiguration resource

GET https://conversations.twilio.com/v1/Services/{ChatServiceSid}/Configuration

Path parameters

Property nameTypeRequiredPIIDescription

ChatServiceSidSID<IS>required

Not PII

The SID of the Service configuration resource to fetch.

Pattern: ^IS[0-9a-fA-F]{32}$Min length: 34Max length: 34

Fetch a Configuration

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function fetchServiceConfiguration() {
11  const configuration = await client.conversations.v1
12    .services("ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa")
13    .configuration()
14    .fetch();
15
16  console.log(configuration.chatServiceSid);
17}
18
19fetchServiceConfiguration();

Output

1{
2  "chat_service_sid": "ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "default_conversation_creator_role_sid": "RLaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
4  "default_conversation_role_sid": "RLaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
5  "default_chat_service_role_sid": "RLaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
6  "reachability_enabled": false,
7  "url": "https://conversations.twilio.com/v1/Services/ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Configuration",
8  "links": {
9    "notifications": "https://conversations.twilio.com/v1/Services/ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Configuration/Notifications",
10    "webhooks": "https://conversations.twilio.com/v1/Services/ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Configuration/Webhooks"
11  }
12}

Update a ServiceConfiguration resource

POST https://conversations.twilio.com/v1/Services/{ChatServiceSid}/Configuration

Path parameters

Property nameTypeRequiredPIIDescription

ChatServiceSidSID<IS>required

Not PII

The SID of the Service configuration resource to update.

Pattern: ^IS[0-9a-fA-F]{32}$Min length: 34Max length: 34

Request body parameters

Encoding type:application/x-www-form-urlencoded

SchemaExample

Property nameTypeRequiredDescriptionChild properties

DefaultConversationCreatorRoleSidSID<RL>

Optional

Not PII

The conversation-level role assigned to a conversation creator when they join a new conversation. See Conversation Role for more info about roles.

Pattern: ^RL[0-9a-fA-F]{32}$Min length: 34Max length: 34

DefaultConversationRoleSidSID<RL>

Optional

Not PII

The conversation-level role assigned to users when they are added to a conversation. See Conversation Role for more info about roles.

Pattern: ^RL[0-9a-fA-F]{32}$Min length: 34Max length: 34

DefaultChatServiceRoleSidSID<RL>

Optional

Not PII

The service-level role assigned to users when they are added to the service. See Conversation Role for more info about roles.

Pattern: ^RL[0-9a-fA-F]{32}$Min length: 34Max length: 34

ReachabilityEnabledboolean

Optional

Not PII

Whether the Reachability Indicator is enabled for this Conversations Service. The default is false.

Update a Configuration

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function updateServiceConfiguration() {
11  const configuration = await client.conversations.v1
12    .services("ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa")
13    .configuration()
14    .update({
15      defaultConversationCreatorRoleSid: "RLaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
16    });
17
18  console.log(configuration.chatServiceSid);
19}
20
21updateServiceConfiguration();

Output

1{
2  "chat_service_sid": "ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "default_conversation_creator_role_sid": "RLaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
4  "default_conversation_role_sid": "RLaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
5  "default_chat_service_role_sid": "RLaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
6  "reachability_enabled": false,
7  "url": "https://conversations.twilio.com/v1/Services/ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Configuration",
8  "links": {
9    "notifications": "https://conversations.twilio.com/v1/Services/ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Configuration/Notifications",
10    "webhooks": "https://conversations.twilio.com/v1/Services/ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Configuration/Webhooks"
11  }
12}