Guidelines

Brazil (BR)

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Locale Summary

Locale name

Brazil

ISO code
The International Organization for Standardization two character representation for the given locale.

BR

Region

South America

Numbers Summary

Mobile Prefixes

+55679, +55479, +55349, +55249, +55619, +55219, +55199, +55229, +55319, +55439, +55119, +5512, +55329, +55819

Toll-Free Prefixes

+55800

Brazil: Local Numbers
 

Requirements for Individuals

Brazil Local numbers are not available to Individuals.


Requirements for Businesses

Information required

Documentation required

Acceptable Documentation
One of the following

Business Name

Must be a registered business in Brazil with a valid CNPJ

Proof of Identity
  • Excerpt from the commercial register

Business Address
A PO Box is not acceptable.

Proof of Brazilian Address
  • Excerpt from the commercial register showing Brazilian address
  • Utility bill 
  • Tax notice
  • Rent receipt
  • Title deed

Business Registration Number

Must be a CNPJ

No documentation required

Brazil: National Numbers*

Requirements for Individuals

Brazil National numbers are not available to individuals.


Requirements for Businesses

Information required

Documentation required

Acceptable Documentation
One of the following

Business Name

Must be registered business in Brazil with a valid CNPJ

Proof of Identity
  • Excerpt from the commercial register

Business Address
Must be within Brazil

Proof of Brazilian Address
  • Excerpt from the commercial register showing Brazilian address
  • Utility bill 
  • Tax notice
  • Rent receipt
  • Title deed

Business Registration Number

Must be a CNPJ

No documentation required

*Requirements for National numbers also apply for Active Telemarketing (0303) numbers.

Brazil: Mobile numbers

Requirements for Individuals

Information Required

Documentation required

Acceptable Documentation

One of the following

Name

Proof of Identity
  • Government-issued ID
  • Visa
  • Passport

Address

Must be within Brazil

Proof of Brazilian Address
  • Government-issued ID showing Brazilian address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

Requirements for Businesses

Information Required

Documentation Required

Acceptable Documentation

One of the following

Business Name

Must be a registered business in Brazil with a valid CNPJ

Proof of Identity
  • Excerpt from the commercial register

Business Address

Must be within Brazil

Proof of Brazilian Address
  • Excerpt from the commercial register showing Brazilian address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

Business Registration Number

Must be a CNPJ

No documentation required

Brazil: Toll-Free Numbers
 

Brazil Toll-Free numbers are not available to individuals.

 


Requirements for Businesses

Information required

Documentation required

Acceptable Documentation
One of the following

Business Name

Proof of Identity

  • The Brazilian National Registry of Legal Entities document (Cadastro Nacional de Pessoas Jurídicas, “CNPJ”)
    Download here

  • Excerpt from the commercial register

Business Address
Must be within Brazil

Proof of Brazilian Address

  • The Brazilian National Registry of Legal Entities document (Cadastro Nacional de Pessoas Jurídicas, “CNPJ”)
    Download here

  • Excerpt from the commercial register showing Brazilian address

  • Utility bill 

  • Tax notice

  • Title deed or lease agreement

Number of The Brazilian National Registry of Legal Entities “CNPJ”

Proof of “CNPJ” number
  • The Brazilian National Registry of Legal Entities document (Cadastro Nacional de Pessoas Jurídicas, “CNPJ”)
    Download here

Name of Authorized Representative

Proof of identity
  • Government-issued ID (such as passport or driver’s license)

Authorization of Representative

Proof that representative is authorized to act on behalf of the business

  • Certified copy of Articles of Incorporation or By-laws registered by the competent commercial register designating the individual as an authorized representative

  • Power of attorney

  • Certified copy of a Corporate registration registered by the competent commercial register designating the individual as an authorized representative

Anatel, Brazil's telecommunications regulator, mandates that each CNPJ can be connected to a maximum of five Brazil Toll Free numbers, a measure designed to prevent fraud and ensure fair usage.

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.