Voice Insights Reports API (Public Beta)

Introducing the Voice Insights Reports API, your zero-infrastructure solution for generating aggregated voice metrics per account and per phone number with a single API call. By outsourcing data processing and aggregation to Twilio, this API helps accelerate decision-making and can reduce operational costs by up to 90%, eliminating the need for extensive in-house data science and data operations teams. 

Key Benefits:

• Scalable API companion for Trust & Engagement Insights so you can build your own dashboards.

• Visibility into the drivers of reach and pickup (answer rates, blocked calls, potential robocalls, and short-call percentage).

• Early detection of deteriorating trends for trust and engagement.

• ROI measurement for performance of Trust products like Branded Calls.

The Reports API is available exclusively as part of the Voice Insights Advanced Features suite.

Learn more in our Voice Insights Reports API docs.