Flex | Nov. 18, 2019

TaskRouter tasks are now canceled following Workflow Timeout events

TaskRouter no longer immediately deletes tasks if they pass the final step in a workflow without an accepted reservation. After the Workflow Timeout event, these tasks will now transition to Canceled, and the relevant events are being emitted via the TaskRouter REST API Events Resource.

To learn more about the lifecycle of a task, refer to our documentation on task state and workflow execution.

Flex GA