Programmable Voice | Apr. 27, 2020

New Properties in Voice Insights API Responses

Voice Insights Call Summary API responses now include new properties for calls placed using the Twilio Voice SDKs. The new fields are:

Property

Description

sdk_edge.events.levels

Represents the count of events by severity for the call

sdk_edge.events.groups

Represents the count of events by the event group

sdk_edge.events.errors

Represents the error code and number of occurrences

sdk_edge.events.feedback

Represents the user feedback gathered from the SDK

sdk_edge.metrics.inbound.audio_out

Represents the avg/max level for speaker audio

sdk_edge.metrics.inbound.audio_in

Represents the avg/max level for microphone audio

sdk_edge.metrics.outbound.codec_name

Friendly name of the RTP codec for the call

sdk_edge.metrics.outbound.codec

RTP profile number of the codec for the call

sdk_edge.properties.direction

Direction of the call from the perspective of the SDK

sdk_edge.properties.settings.dscp

Indicates whether DSCP was enabled

sdk_edge.properties.
settings.ice_restart_enabled

Indicates if ICE restart was enabled

Voice Insights Metrics API now includes:

Property

Description

sdk_edge.interval.packets_loss_percentage

Represents the percentage of packets lost during the sampling window

Voice GA