Whatsapp Business Platform | Jun. 07, 2024

80 MPS Default Throughput Upgrade for Twilio WhatsApp (Text and Media)

Twilio now supports a messaging throughput of 80 MPS (messages per second) by default per WhatsApp sender for all outbound traffic. This throughput applies to both messages containing text-only and messages containing media files. The text-only throughput for a WhatsApp sender can be increased up to a maximum of 400 MPS by request for businesses requiring it to send high and sustained messaging volumes.

Messages sent at rates exceeding the configured throughput for the sender will be sent to a message queue and dequeued for delivery at the throughput rate set. This message queue has a maximum limit of four hours.

To achieve higher MPS, you can use Messaging Services, which allows for the distribution of your outbound messaging traffic evenly across senders so that you can handle higher volumes of messages.

Learn more about throughput supported by the WhatsApp Business Platform with Twilio in our Best Practices and FAQs.

Messaging WhatsApp Business API GA