Programmable Messaging | Oct. 18, 2021

Customers can view reasons for brand registration failure in A2P 10DLC

Customers can now view the reasons for their brand registration failures in the A2P wizard in the console or via the ISV APIs for US A2P 10DLC. In the A2P Wizard in the Twilio console, brand failures will result in an error screen with reasons for the failure and instructions to fix your brand registration before you can move forward. The GET Brand API call returns the failure reasons for ISVs registering their customers via API. You can review the failure reasons and API details here and reduce the likelihood of your brand registration failing by following the brand registration best practices here.

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