Activate and verify your customers without friction
Optimize conversions with customizable verification solutions—like Silent Network Authentication—that build truly effortless onboarding and transaction experiences.
Treat your customers to a VIP
Remove the friction from onboarding and transactions with authoritative phone data validation and real-time verification. Validate users automatically at any touchpoint to identify then fast-track real customers into no-input verification.
verifications each year
messages sent and received yearly
monthly API uptime
global carrier partners
for every lifecycle touchpoint
New user activation without friction
Discreetly confirm user identities with carrier signal data and possession factors. With Silent Network Authentication you can trigger no-input onboarding for real users—or added security to halt fake account creation.
Repeat authentication in less time
Fast-track real users into a frictionless login flow. Use mobile device identity signals like SIM swaps and more to spot real users, apply extra security as needed, and mitigate account takeover.
Online transaction protection
Enable effortless online purchasing and payments with automated validation in milliseconds. Step-up authentication triggers when risk signals are detected for an added layer of fraud protection.
Multichannel account management
Reduce tickets and support costs by streamlining user account changes, password resets, and more across preferred channels like SMS, voice, email, push, and WhatsApp.
Build your end-to-end verification
solution with trusted APIs
Add effortless two-factor authentication to onboarding and transaction flows with one multichannel, turnkey API.
- Mitigate SMS traffic pumping fraud and improve conversion with Fraud Guard.
- Optimize user verification over SMS, Silent Network Authentication, WhatsApp and more.
Automatically validate users behind-the-scenes with mobile carrier data to reduce fraud and abandonment.
- Boost conversions using mobile identity signals to personalize engagement, streamline onboarding, and optimize deliverability.
- Mitigate fraud by triggering added security as needed with risk signal detection, step-up authentication, and more.
“Secure onboarding and account security is an important focus for us and our customers. We use Twilio to verify phone numbers and to make sure that the right account or right supplier is behind the right phone number… Twilio was a great decision for us.”
5 best practices for seamless and secure user onboarding
Learn how to build an onboarding process that satisfies customers while keeping both their accounts and your platform secure from day one.
Unlock growth without sacrificing
security or experience
Cut acquisition costs
Reward customers with a lifecycle of friction-free authentication that drives conversions and lifetime value, plus weeds out fake users to reduce fraud and boost marketing returns.
Optimize data and decision making
Collect reliable data from verified end-users only. Our mobile carrier signals confirm user identities at signup, helping you make smart decisions throughout the customer journey.
Customize multichannel at scale
Deliver verification experiences that your customers prefer. With easy-to-integrate APIs and developer tools, it’s simple to build, customize, and scale your perfect solution.
Drive revenue and trust with an
end-to-end user verification solution
Delight customers with frictionless authentication at every touchpoint. Build silent data validation and zero-effort verification into your engagement solution with Twilio’s trusted APIs that integrate with any tech stack.