Guidelines

Vietnam (VN)

Locale Summary
Locale name	Vietnam
ISO code The International Organization for Standardization two character representation for the given locale.	VN
Region	Asia

Numbers Summary
Mobile Prefixes	+8486
Toll-Free Prefixes	+84120

Vietnam: Local Numbers

Requirements for Individuals

Information required	Documentation required	Acceptable Documentation One of the following
Name	Proof of Identity	Government-issued ID Passport Employment pass
Identity Document Number (passport, FIN, NRIC)	Proof of Identity Document Number	Government-issued ID Passport Employment pass
Service Address Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.	Proof of Local Address	Government-issued ID showing the local address Utility bill Tax notice Rent receipt Title deed
Billing Address If different	No documentation required
Email Address	No documentation required

Requirements for Businesses

Information required	Documentation required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Business registration
Business Registration Number	Proof of Business Registration Number	Business registration
Business Service Address Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.	Proof of Local Address	Business registration showing the local address Utility bill Tax notice Rent receipt Title deed
Billing Address If different	No documentation required
Email Address	No documentation required

Vietnam: Mobile Numbers

Requirements for Individuals

Information required	Documentation required	Acceptable Documentation One of the following
Name	Proof of Identity	Government-issued ID (Vietnamese) Passport
Identity Document Number	Proof of Identity Document Number	Government-issued ID (Vietnamese) Passport
Date of Issue of Identity Document	No documentation required
Place of Issue of Identity Document	No documentation required
Date of Birth	No documentation required
Nationality	No documentation required
Address Must be in Vietnam	Proof of Address	Government-issued ID (Vietnamese) Utility bill Tax notice Rent receipt Title deed

Requirements for Businesses

Information required	Documentation required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Business registration Investment licence (Vietnamese)
Business Registration Number	Proof of Business Registration Number	Business registration
Address Must be in Vietnam	Proof of Address	(Vietnamese) Business Registration Investment licence (Vietnamese) Utility bill Tax notice Rent receipt Title deed
Name of Authorised Representative	Proof of Identity	Government-issued ID (Vietnamese) Passport
Date of Birth of Authorised Representative	No documentation required
Nationality of Authorised Representative	No documentation required
Identity Document Number of the Authorised Representative	Proof of Identity Document Number	Government-issued ID (Vietnamese) Passport
Date of Issue of Identity Document of Authorised Representative	No documentation required
Place of Issue of Identity Document of Authorised Representative	Place of Issue of Identity Document of Authorised Representative
Address of Authorised Representative	Proof of Address	Government-issued ID (Vietnamese) Utility bill Tax notice Rent receipt Title deed

Vietnam: Toll-Free Numbers

Requirements for Individuals

Information required	Documentation required	Acceptable Documentation One of the following
Name	Proof of Identity	Government-issued ID Passport Employment pass
Identity Document Number (passport, FIN, NRIC)	Proof of Identity Document Number	Government-issued ID Passport Employment pass
Address Must be outside of the country	No documentation required

Requirements for Businesses

Information required	Documentation required	Acceptable Documentation One of the following
Business Name	Proof of Identity	Business registration
Business Registration Number	Proof of Business Registration Number	Business registration
Business Address Must be outside of the country	No documentation required

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.