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Setting Up The Inbound Parse Webhook

As you're probably aware, SendGrid is great at sending your email, but SendGrid can also help you process email using the Inbound Parse Webhook. The Inbound Parse Webhook processes all incoming email for a domain or subdomain, parses the contents and attachments then POSTs multipart/form-data to a URL that you choose.

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Info

XML is only available in v2.

What your application does with this parsed data is up to you. For some ideas of what the Inbound Parse Webhook can do, check out this blog post, and see this blog post about how to create a microservice for handling SendGrid inbound parse.

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Check out some pre-made integrations for the SendGrid Inbound Parse Webhook in the Library Index.

To begin processing email using SendGrid's Inbound Parse Webhook, you will have to setup MX Records, choose the hostname (or receiving domain) that will be receiving the emails you want to parse, and define the URL where you want to POST your parsed emails.

Set up an MX Record

Navigate to the MX Records page on your hosting provider's website. If you're unsure who your hosting or DNS provider is, please contact your website administrator.
Create a new MX record for the subdomain (e.g. parse.yourdomain.com) you want to process incoming email.

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This hostname should be used exclusively to parse your incoming email.

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Warning

Do not change the MX record for your domain. If you do, you will no longer receive email.

Assign the MX record a priority of 10, and point it to the address: mx.sendgrid.net.

It should look something like this:

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If there is no field for priority, type 10 before the address. e.g. 10 mx.sendgrid.net.

Point to a Hostname and URL

From your SendGrid Dashboard click Settings, and then click Inbound Parse. You are now on the Inbound Parse page.
Click Add Host & URL.

Here you will specify the subdomain and root domain of the receiving domain (or hostname). All emails sent to this receiving domain will be parsed.

If you use the same return path (subdomain) as your authenticated domain, you must have Automatic Security disabled on the authenticated domain. Otherwise, those messages will bounce due to an infinite CNAME>MX loop.

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The URL must be accessible from the public web.

Enter the subdomain (for example, "parse") and select the authenticated root domain for your receiving domain. Enter the public URL where you would like the parsed data to be POSTed.

(Optional) Check Spam Check if you want Inbound Parse to check incoming email 2.5MB and under for spam. Checking this box will also include the spam report and spam score in the payload. Mail over 2.5MB is highly unlikely to be spam and will receive a SendGrid generated report indicating it's not spam.
(Optional) Check Send Raw if you would prefer to receive the full MIME message URL encoded in multipart/form-data.

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Warning

If you do not check Send Raw, the post will be multipart/form-data with the email content URL encoded, but the attachments will be in multipart/form-data. If your code is only set up to read URL encoding, attachments could be dropped.

Click Save.

You have just finished configuring Inbound Parse!

Testing

To test if everything is working, send an email from your email account to example@example.com.

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The local-part (i.e. anything before @) can be any* word or combination (except "abuse", "postmaster" and "unsubscribe") because all email for the domain or subdomain will be processed.

*There are three reserved local-parts that must not be used: "abuse", "postmaster", and "unsubscribe" (e.g. abuse@subdomain.domain.com, postmaster@subdomain.domain.com, and unsubscribe@subdomain.domain.com are not allowed.)

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Warning

Remember to direct your incoming email to your hostname (for example, example@example.com). If you do not, your incoming email will not be parsed.

Default Parameters

Parameter	Description
headers	The raw headers of the email.
dkim	A string containing the verification results of any DKIM and domain keys signatures in the message.
content-ids	A string containing the number of attachments.
to	Email recipient field, as taken from the message headers.
text	Email body in plaintext formatting.
html	HTML body of email. If not set, email did not have an HTML body.
from	Email sender, as taken from the message headers.
sender_ip	A string of the sender's ip address.
spam_report	Spam Assassin's spam report.
envelope	A string containing the SMTP envelope. This will have 2 variables: `to`, which is a single-element array containing the address that we received the email to, and `from`, which is the return path for the message.
attachments	Number of attachments included in email.
subject	Email Subject.
spam_score	Spam Assassin's rating for whether or not this is spam.
attachment-info	A JSON map where the keys are named attachment{X}. Each attachment key points to a JSON object containing three fields, `filename`, `type`, and `content-id`. The `filename` field is the name of the file (if it was provided). The `type` field is the media type of the file. `X` is the total number of attachments. For example, if the number of attachments is 0, there will be no attachment files. If the number of attachments is 3, parameters attachment1, attachment2, and attachment3 will have file uploads.
charsets	A string containing the character sets of the fields extracted from the message.
SPF	The results of the Sender Policy Framework verification of the message sender and receiving IP address.

Example Default Payload

1[Date] array(16) {
2  ["headers"]=>
3  string(1970) "Received: by mx0047p1mdw1.sendgrid.net with SMTP id 6WCVv7KAWn Wed, 27 Jul 2016 20:53:06 +0000 (UTC)
4Received: from mail-io0-f169.google.com (mail-io0-f169.google.com [209.85.223.169]) by mx0047p1mdw1.sendgrid.net (Postfix) with ESMTPS id AA9FFA817F2 for <example@example.com>; Wed, 27 Jul 2016 20:53:06 +0000 (UTC)
5Received: by mail-io0-f169.google.com with SMTP id b62so81593819iod.3 for <example@example.com>; Wed, 27 Jul 2016 13:53:06 -0700 (PDT)
6DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sendgrid.com; s=ga1; h=mime-version:from:date:message-id:subject:to; bh=DpB1CYYeumytcPF3q0Upvx3Sq/oF4ZblEwnuVzFwqGI=; b=GH5YTxjt6r4HoTa+94w6ZGQszFQSgegF+Jlv69YV76OLycJI4Gxdwfh6Wlqfez5yID 5dsWuqaVJZQyMq/Dy/c2gHSqVo60BKG56YrynYeSrMPy8abE/6/muPilYxDoPoEyIr/c UXH5rhOKjmJ7nICKu1o99Tfl0cXyCskE7ERW0=
7X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20130820; h=x-gm-message-state:mime-version:from:date:message-id:subject:to; bh=DpB1CYYeumytcPF3q0Upvx3Sq/oF4ZblEwnuVzFwqGI=; b=Sq6LVHbmywBdt3sTBn19U8VOmelfoJltz8IcnvcETZsYwk96RBxN+RKMN5fOZSKw4j 15HrgdIFfyDmp67YK0ygvOITlTvZ6XY5I0PtnvDtAQt79kS3tKjI3QKJoEp/ZjIjSzlL KG7agl6cxFgBbIN0yHWBOvy3O+ZXY8tZdom1yOvULjmjW1U9JkdOs+aJ6zq4qhZX/RM/ tIgLB461eJ5V95iQDDc5Ibj9Cvy4vJfXLQRO0nLVQAT2Yz58tkEO1bDZpWOPAyUNneIL yhIWp+SpbuqhMA68mq0krG1PjmWalUbpVcGJIGuOKB9mQFFo/MqdrUCjvYnyo1jPLPeX psdQ==
8X-Gm-Message-State: AEkoousvdxmDoxLlTUYJ1AOmCGJv77xRBBlfKv6YrthH0M2NueMwlOxUD6t8nidE9uonXbdJ/DQy/chmHUnN//a4
9X-Received: by 10.107.6.101 with SMTP id 98mr38024553iog.41.1469652785829; Wed, 27 Jul 2016 13:53:05 -0700 (PDT)
10MIME-Version: 1.0
11Received: by 10.107.48.17 with HTTP; Wed, 27 Jul 2016 13:53:05 -0700 (PDT)
12From: Sender Name <example@example.com>
13Date: Wed, 27 Jul 2016 14:53:05 -0600
14Message-ID: <CAN_P_JMvV7ZpAQhOnDienypLrJmuhN=LQWweu4yScw4jQyXY2w@mail.gmail.com>
15Subject: Different File Types
16To: example@example.com
17Content-Type: multipart/mixed; boundary=001a113f8ad03e85160538a4343c
18"
19  ["dkim"]=>
20  string(22) "{@sendgrid.com : pass}"
21  ["content-ids"]=>
22  string(37) "{"ii_1562e2169c132d83":"attachment1"}"
23  ["to"]=>
24  string(26) "example@example.com"
25  ["html"]=>
26  string(479) "<div dir="ltr">Here&#39;s an email with multiple attachments<div> </div><div><img src="cid:ii_1562e2169c132d83" alt="Inline image 1" width="455" height="544"><br clear="all"><div></div>--  <div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><img src="https://sendgrid.com/brand/sg-logo-email.png" width="96" height="17"><div></div></div></div></div></div>"
27  ["from"]=>
28  string(33) "Sender Name example@example.com"
29  ["text"]=>
30  string(139) "Here's an email with multiple attachments"
31  ["sender_ip"]=>
32  string(14) "209.85.223.169"
33  ["spam_report"]=>
34  string(844) "Spam detection software, running on the system "mx0047p1mdw1.sendgrid.net", has
35identified this incoming email as possible spam. The original message
36has been attached to this so you can view it (if it isn't spam) or label
37similar future email. If you have any questions, see
38@@CONTACT_ADDRESS@@ for details.
39
40Content preview:  Here's an email with multiple attachments [image: Inline image1] -- [...]
41
42Content analysis details:   (2.6 points, 5.0 required)
43
44 pts rule name              description
45---- ---------------------- --------------------------------------------------
46 0.8 HTML_IMAGE_RATIO_02    BODY: HTML has a low ratio of text to image area
47 0.0 HTML_MESSAGE           BODY: HTML included in message
48 1.8 HTML_IMAGE_ONLY_08     BODY: HTML: images with 400-800 bytes of words
49 0.0 T_MIME_NO_TEXT         No text body parts
50
51"
52  ["envelope"]=>
53  string(66) "{"to":["example@example.com"],"from":"example@example.com"}"
54  ["attachments"]=>
55  string(1) "2"
56  ["subject"]=>
57  string(20) "Different File Types"
58  ["spam_score"]=>
59  string(5) "2.597"
60  ["attachment-info"]=>
61  string(287) "{"attachment2":{"filename":"DockMcWordface.docx","name":"DockMcWordface.docx","type":"application/vnd.openxmlformats-officedocument.wordprocessingml.document"},"attachment1":{"filename":"MG_2359.jpg","name":"_MG_2359.jpg","type":"image/jpeg","content-id":"ii_1562e2169c132d83"}}"
62  ["charsets"]=>
63  string(77) "{"to":"UTF-8","html":"UTF-8","subject":"UTF-8","from":"UTF-8","text":"UTF-8"}"
64  ["SPF"]=>
65  string(4) "pass"
66}
67
68

Raw Parameters

Parameter	Description
dkim	A string containing the verification results of any DKIM and domain keys signatures in the message.
Email	A string containing the email headers, date, body, and attachments
To	Email recipient field as taken from the message headers.
cc	Email cc field, as taken from the message headers.
From	Email sender, as taken from the message headers.
Text	Email body in plaintext formatting.
html	HTML body of email. If not set, email did not have an HTML body.
Sender IP	Email sender IP address.
Spam Report	Spam Assassin's spam report.
Envelope	A string containing the SMTP envelope. This will have 2 variables: `to`, which is an single-element array containing the addresses that received the email, and `from`, which is the return path for the message.
Subject	Email subject.
Spam_Score	Spam Assassin's rating for whether or not this is spam.
Charsets	A string containing the character sets of the fields extracted from the message.
SPF	The results of the Sender Policy Framework verification of the message sender and receiving IP address.

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Info

We recommend limiting the total size of your message, including the message itself and all attachments, to 30MB. Be aware that other mail handlers will have their own limitations, and some ISPs and companies may either dramatically limit the size and/or type of attachments, or even block them altogether.

Example Raw Payload

1array(11) {
2  ["dkim"]=>
3  string(22) "{@sendgrid.com : pass}"
4  ["email"]=>
5  string(8879) "Received: by mx0032p1mdw1.sendgrid.net with SMTP id rOkt2xLLKV Tue, 19 Jul 2016 15:06:29 +0000 (UTC)
6Received: from mail-it0-f45.google.com (mail-it0-f45.google.com [209.85.214.45]) by mx0032p1mdw1.sendgrid.net (Postfix) with ESMTPS id 26D6080397 for <parse@parse.yourdomain>; Tue, 19 Jul 2016 15:06:22 +0000 (UTC)
7Received: by mail-it0-f45.google.com with SMTP id f6so93587860ith.1 for <example@example.com>; Tue, 19 Jul 2016 08:06:22 -0700 (PDT)
8DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sendgrid.com; s=ga1; h=mime-version:from:date:message-id:subject:to; bh=UYWCIUKTVXyV9U41l+c9+qOlpoeQGcJkKpyOAatNr3Y=; b=c1I/LcqHEJklmAThWr9Z8NKlTPHUlE/8sDSpK382fJtIQcGdUtczG0pijnUHegrFVt FDr4NehtJDD9KFvXLXboLCtObsu5HTN99ckUCCZTibZseA+J8U3jjCqTdj1fmUage5C7 //Iwi0Ndioonzhm18J7KStap66yZ69ED7UxPk=
9X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20130820; h=x-gm-message-state:mime-version:from:date:message-id:subject:to; bh=UYWCIUKTVXyV9U41l+c9+qOlpoeQGcJkKpyOAatNr3Y=; b=lgmLXnmmpNcQMckjshsZsa2/8OjFZzntWYSG5XZo0fi32KHLuBLSHuNDFXn0V4ICp1 1xuT2fZCyhBSgNBiWNbjqFspdemzrBjaI1Tgm/Zz8Fv6wW2XdjpoANNQzJxfdhnecPd5 HvZ5P8+KTqjr4tAa9RmLthDc3UqhV9NRnCnhbW/AZaVQLB8eoJus92tD1GeXpBQml5XF m6vPUGrWGZWNugINkRKxIpk+2uECglAjNm4NpZIi9j7N94CxA18RC4NJ59WIsSybtIer hbCgT1Q13rvGEzvnp6FfFQVbE3DOibNqd0bh/EvZCagFVbnenNc/Q+qHtU9KqFlisSOp xh0w==
10X-Gm-Message-State: ALyK8tINVaZIP8YCgQbpg5ya8EnqQo76uxkXUPpDnM+kAyAQQzehFU10EgyuAe2fAmWf/muBiFDy0JDU74Eclp1/
11X-Received: by 10.36.76.16 with SMTP id a16mr4479786itb.77.1468940781988; Tue, 19 Jul 2016 08:06:21 -0700 (PDT)
12MIME-Version: 1.0
13Received: by 10.107.48.17 with HTTP; Tue, 19 Jul 2016 08:06:21 -0700 (PDT)
14From: Sender Name <example@example.com>
15Date: Tue, 19 Jul 2016 09:06:21 -0600
16Message-ID: <CAN_P_JNa25--hzm5=-ES9cnxgWa+h+E49OOAS7sPpV0gsoXCOw@mail.gmail.com>
17Subject: Hello
18To: example@example.com
19Content-Type: multipart/mixed; boundary=001a11447dc881e40f0537fe6d5a
20
21--001a11447dc881e40f0537fe6d5a
22Content-Type: multipart/alternative; boundary=001a11447dc881e40b0537fe6d58
23
24--001a11447dc881e40b0537fe6d58
25Content-Type: text/plain; charset=UTF-8
26
27This is a test email with 1 attachment.
28
29--001a11447dc881e40b0537fe6d58
30Content-Type: text/html; charset=UTF-8
31Content-Transfer-Encoding: quoted-printable
32
33<div dir=3D"ltr">This is a test email with 1 attachment.<br clear=3D"all"><=
34div> </div>--  <div class=3D"gmail_signature" data-smartmail=3D"gmail=
35_signature"><div dir=3D"ltr"><img src=3D"https://sendgrid.com/brand/sg-logo=
36-email.png" width=3D"96" height=3D"17"> <div> </div></div></div>
37</div>
38
39--001a11447dc881e40b0537fe6d58--
40
41--001a11447dc881e40f0537fe6d5a
42Content-Type: application/vnd.openxmlformats-officedocument.wordprocessingml.document;
43    name="DockMcWordface.docx"
44Content-Disposition: attachment; filename="DockMcWordface.docx"
45Content-Transfer-Encoding: base64
46X-Attachment-Id: f_iqtleujy0
47
48UEsDBBQACAgIAHc+80gAAAAAAAAAAAAAAAASAAAAd29yZC9udW1iZXJpbmcu
49eG1spZJBboMwEEVP0Dsg7xNIF1WFQrNo1G66a3uAiTFgxfZYYwPN7euEAC2V
50KkpXCMb//e/hb3cfWkWNICfRZGyzTlgkDMdcmjJj729Pq3sWOQ8mB4VGZOwk
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556EUeCOj0MwUs2OdXvZWzWjwhBJWvaSjkEgSvgHwPUEsICvlR5I9gGhjKnJez
566jwh5RJKAj2W1P3pz26SSV1eK7BipJX/oz0T1pbFD59QSwcIJ5yx3VgBAAC7
57BAAAUEsDBBQACAgIAHc+80gAAAAAAAAAAAAAAAARAAAAd29yZC9zZXR0aW5n
58cy54bWyllMFuozAQhp9g3wH5nkCqardCJZXaqnvZPaV9gIltwIrtscYGNm+/
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109O5avBbEDeXUp0WTi2ArGVU4w36635fPvUFCFW//z3brhh7tguVqt03b/bPmD
110Rnd78B5CIy3X7SoPdpwoUfhxhrKs+mnH+Fnrl7MVIRmeEYzJzlzvJOlPKhnf
111lM0fUEsHCOH0LWYNAgAAmAYAAFBLAwQUAAgICAB3PvNIAAAAAAAAAAAAAAAA
112HAAAAHdvcmQvX3JlbHMvZG9jdW1lbnQueG1sLnJlbHOtkktqAzEMhk/QOxjt
113O54kpZQSTzYlkG2ZHsCZ0TyILRtLKZ3b1xTyghC6mKV+o0+fkNebH+/UNyYe
114AxlYFCUopCa0I/UGvurt8xsoFkutdYHQwIQMm+pp/YnOSu7hYYysMoTYwCAS
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1171ZwSdPR7THnvi8Q5eiTxMusxZHJ4fYq/+jRe33yw6hdQSwcIY4WdHeEAAACo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143
144--001a11447dc881e40f0537fe6d5a--
145"
146  ["to"]=>
147  string(22) "example@example.com"
148  ["from"]=>
149  string(33) "Sender Name <example@example.com>"
150  ["sender_ip"]=>
151  string(13) "209.85.214.45"
152  ["spam_report"]=>
153  string(798) "Spam detection software, running on the system "mx0032p1mdw1.sendgrid.net", has
154identified this incoming email as possible spam. The original message
155has been attached to this so you can view it (if it isn't spam) or label
156similar future email. If you have any questions, see
157@@CONTACT_ADDRESS@@ for details.
158
159Content preview:  This is a test email with 1 attachment.
160Content analysis details:   (0.4 points, 5.0 required)
161
162 pts rule name              description
163---- ---------------------- --------------------------------------------------
164 0.0 HTML_MESSAGE           BODY: HTML included in message
165 0.3 HTML_IMAGE_ONLY_04     BODY: HTML: images with 0-400 bytes of words
166 0.0 T_MIME_NO_TEXT         No text body parts
167
168"
169  ["envelope"]=>
170  string(73) "{"to":["example@example.com"],"from":"example@example.com"}"
171  ["subject"]=>
172  string(5) "Hello"
173  ["spam_score"]=>
174  string(5) "0.353"
175  ["charsets"]=>
176  string(47) "{"to":"UTF-8","subject":"UTF-8","from":"UTF-8"}"
177  ["SPF"]=>
178  string(4) "pass"
179}

Additional Resources

Parse API - Manage Inbound Parse Webhook settings using the Parse API (Web API v3).
Parse Settings Subuser - Get current Parse settings and create, edit, and delete entries using the Subuser API (Web API v2).
Reseller API Parse Settings - Get current Parse settings and create, edit, and delete entries using the Reseller API (Web API v2).
Reseller Customer Subuser Parse Settings - Get current Parse settings and create, edit, and delete entries using the Reseller Customer Subuser API (Web API v2).

Statistics

SendGrid provides statistics of how many emails are parsed over time. You can specify what is displayed on the graph by adjusting the statistics filters.

For more information, please see Parse Webhook Stats.