60717: Error uploading logo to the storage

Twilio couldn't store the file sent for the brand logo image. This error usually indicates a temporary problem while Twilio is uploading the logo to internal storage.

• A temporary communication issue interrupted the upload to the storage bucket while Twilio was saving the logo file.
• If the same request continues to fail, the logo file may need correction before you retry. Related logo upload errors occur when Twilio can't read the file or when the file is not recognized as a PNG that meets the expected requirements.

• Retry the upload later.
• Before you retry, confirm that the logo file is a valid PNG, is readable, and does not exceed the documented 128 KB size limit for this logo workflow.
• If the upload still fails after you validate the file and retry, contact Support and include the error code and request details so Twilio can investigate the storage failure.

• Trust Hub
• Branded Calling overview
• US Enhanced Branded Calling