Programmable Messaging RCS Regional Availability

Programmable Messaging can send RCS messages to at least one major carrier in the following regions:

Europe

• Austria
• Czech Republic
• Denmark
• France
• Germany
• Italy
• Netherlands
• Norway
• Portugal
• Spain
• Sweden
• United Kingdom

North America

• Mexico
• United States

South America

• Brazil

APAC

• Singapore

• Contact your Twilio representative to create an RCS Sender in Brazil. The process requires manual steps that cannot be done in the Console.
• RCS Senders and their associated Messaging Service approved by Brazilian carriers can only be used for RCS within Brazil. They cannot be used to send RCS messages to other regions.
• RCS Senders in Brazil may experience up to 60 minutes of downtime annually during a maintenance window. Twilio will provide a 30-day advance notice for this. During this period, all messages will default to SMS delivery instead of RCS.
• RCS Sender branded profile information, except for display name, can be changed without downtime.

• RCS Senders approved by German carriers must have their website, terms of service, and privacy policy links in German or easily translatable to German.

• RCS Senders in Mexico must have all of their information in Spanish, including the description.

• RCS senders must follow the same SSIR Singapore registration process as A2P SMS sender IDs, explained in the Overview of SMS Sender ID Registry.