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Error
Application error

95500: Redaction field or category requires a HIPAA Account

Description

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The redaction configuration cannot be created or updated because it includes a field or category that contains protected health information (PHI), and your account is not enabled for Health Insurance Portability and Accountability Act (HIPAA).

Possible causes

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  • The configuration selects the HEALTH_DATA category or one of its fields, such as DRUG or MEDICAL_CONDITION.
  • Your account is not enabled for HIPAA.
  • Remove the PHI fields and categories from the configuration.
  • Contact Twilio Support to enable HIPAA for your account.