Skip to contentSkip to navigationSkip to topbar
On this page

Pay: Required payment information incomplete



ERROR: 64019

error-64019 page anchor
PROGRAMMABLE VOICE
ERROR

A 64019 Error is an indication that the pieces of payment information indicated as required were not captured.

Possible Causes

possible-causes page anchor
  • Postal code and Security code were marked as required but not captured during the payment flow
  • BankAccountNumber and BankRoutingNumber were not captured
  • Credit Card Number and Expiration Date were not captured
  • Status parameter value was set to "complete" before all payment information was captured
  • Set Status parameter to "complete" only after all payment information is received via the Capture parameter

Need some help?

Terms of service

Copyright © 2024 Twilio Inc.