53000: Signaling connection error
VIDEO
ERROR
Raised whenever a signaling connection error occurs that is not covered by a more specific error code.
- The client could not establish a connection to Twilio's signaling server or the signaling path was lost.
- Reconnection attempts were exhausted after a network disruption, resulting in a final disconnect with this error.
- Corporate firewall or proxy is blocking secure WebSocket traffic required for signaling on TCP 443 to Twilio Video signaling hosts.
- High latency to the chosen signaling region can slow or prevent establishing the signaling connection.
- Retry connecting to the Room.
- Ensure the user has a stable internet connection or try a different network.
- Try connecting to another region or explicitly set the signaling region with the SDK region option, or rely on Global Low Latency.
- Verify that firewalls allow outbound WSS to the appropriate regional signaling hostnames on port 443.
- Ensure Access Tokens have sufficient TTL and are refreshed as needed so reconnections can authenticate successfully.
- Handle reconnection states in your app and, if a 53000 disconnect occurs, prompt the user to rejoin the Room.