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On this page
ERROR: 48032
Description
Possible Causes
Possible Solutions
On this page
ERROR: 48032
Description
Possible Causes
Possible Solutions
Outgoing conversation: Missing Messaging service
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Negative Feedback
ERROR: 48032
error-48032 page anchor
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Negative Feedback
FRONTLINE
ERROR
Description
description page anchor
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Negative Feedback
A conversation could not be created because the Messaging service required for Frontline is missing.
Possible Causes
possible-causes page anchor
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Negative Feedback
You may have deleted the Messaging service that auto-creates conversations in the Frontline Conversations service.
Possible Solutions
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Configure a new "Default Messaging Service" from the console, under the
Conversations defaults
(link takes you to an external page)
.
Check out the
docs
(link takes you to an external page)
on how to configure Conversations to work with Frontline.
Reach out to
customer support
(link takes you to an external page)
for any additional help.