---
page_type: error
code: 48032
message: "48032: Outgoing conversation: Missing Messaging service"
level: ERROR
product: Frontline
---

## Description

A conversation could not be created because the Messaging service required for Frontline is missing.

### Possible Causes

- You may have deleted the Messaging service that auto-creates conversations in the Frontline Conversations service.

### Possible Solutions

- Configure a new "Default Messaging Service" from the console, under the [Conversations defaults](https://console.twilio.com/us1/develop/conversations/manage/defaults?frameUrl=%2Fconsole%2Fconversations%2Fconfiguration%2Fdefaults%3Fx-target-region%3Dus1).
  - Check out the [docs](/docs/frontline/nodejs-demo-quickstart#configure-twilio-conversations) on how to configure Conversations to work with Frontline.
- Reach out to [customer support](http://twilio.com/console/support/tickets/create) for any additional help.