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32005: Voice calling has been disabled for this account

ERROR: 32005

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ELASTIC SIP TRUNKING
ERROR

Description

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Voice calling has been disabled for this account.

Possible Causes

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Voice Calling has been disabled by Twilio.

Potential causes may be:

  • Your account requires an approved Primary Customer Profile
  • Your account has been flagged for review due to suspicious activity

Possible Solutions

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  • Please create a Primary Customer Profile to enable Voice calling through Trust Hub(link takes you to an external page).

  • If you received an email regarding your account being compromised, please also follow the instructions in the email.