30794: US A2P Registration: General error

This error appears when a US A2P Brand or Campaign registration request fails and the registration workflow returns a general error instead of a more specific validation result. Review the error details returned in the registration response to identify what you need to correct before you retry. (blue.docs.prod.twilio.com)

• The Brand or Campaign registration request was not processed successfully, and the returned response contains the only available failure details for this submission. (blue.docs.prod.twilio.com)
• The Brand registration data in the associated Customer Profile or A2P Trust Bundle is incomplete, incorrectly formatted, or does not match business records. Brand registrations can fail for these reasons, and Brand failures surface details in the errors field when the Brand status is FAILED.
• The Campaign submission contains fields that are incomplete or do not meet review requirements, such as the Campaign description, sample messages, opt-in flow, opt-out flow, or other use case details. Campaign failures surface details in the Usa2p errors field when campaign_status is FAILED.

• Review the error description returned in the registration response first. Use that response to determine whether the failure is on the Brand registration or the Campaign submission. (blue.docs.prod.twilio.com)
• If the failure is on the Brand, fetch the BrandRegistration resource and review status and errors. Then correct the Customer Profile or A2P Trust Bundle information and resubmit the Brand. In the Console, edit the Customer Profile, delete the failed Brand, and submit it again. With the API, update the BrandRegistration resource by SID after you correct the upstream profile or bundle data.
• If the failure is on the Campaign, review the Usa2p errors field or the Campaign details in Console. Update the rejected fields so they clearly match the declared use case, including the Campaign description, sample messages, and consent flow, then resubmit the Campaign.
• If the request continues to fail after you correct the returned error details and retry, contact Twilio Support. (blue.docs.prod.twilio.com)

• Troubleshooting US A2P Brand registration failures
• Troubleshooting and rectifying Campaigns
• A2P 10DLC BrandRegistrations resource