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Campaign vetting rejection - Compliant Privacy Policy Required



ERROR: 30908

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PROGRAMMABLE MESSAGING
ERROR

The campaign submission has been reviewed and rejected because a compliant privacy policy can not be verified.

Possible Causes

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  • Missing Privacy Policy: A compliant privacy policy was not located on the website provided or Message Flow during the review process.
  • Policy Inconsistencies: Discrepancies in the provided privacy policy such as multiple privacy policies.
  • Mobile Information Sharing: Privacy policy indicates end-user mobile information is shared with third parties/affiliates.
  1. Verify privacy policy is accessible to end-users and meets the compliance standards for the collection and use of mobile phone numbers for messaging.
  2. Include a direct link to the privacy policy within the Message Flow. Once you have made a change to address the privacy policy error, please resubmit the campaign for review.
  3. Ensure that Privacy Policy states that no mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

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