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30700: Advanced messaging features are not available in this region.


ERROR: 30700

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MESSAGING
ERROR

You receive this error when your message request includes advanced messaging parameters in a Twilio Region where those features are unavailable. Twilio Regions operate in isolation, not all products and features are available outside US1, and US1 is the default Region for workloads when you do not explicitly select another Region.

Possible causes

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  • Your API request is being processed in a non-US1 Region where the advanced messaging feature you requested is not supported.
  • Your request includes advanced Messaging Service parameters, for example ShortenUrls, while the request is being processed in a Region where that feature is unavailable.
  • You migrated part of your application to another Region, but the messaging workflow still depends on features that need to remain in US1.
  • Send the message through US1 if you need the advanced messaging feature. If you do not explicitly select a Region, Twilio processes workloads in US1 by default.
  • Remove the advanced messaging parameters from the request, then send the message again if you must keep processing in the current Region.
  • Review your API client or server-side SDK configuration and confirm that you are targeting the intended Region and edge. When you use Twilio server-side SDKs, specify both the region and edge settings so requests do not go to the wrong Region.
  • If your application uses multiple Regions, keep the messaging workload in US1 and use other supported products in another Region only where needed.

Additional resources

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