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Error
Application error

30564: Terms of Service and Privacy Policy links not near opt-in

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Description

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This error applies to both Toll-Free Verification and A2P 10DLC registration.

Direct text links to your Terms of Service and Privacy Policy are not placed close to the call-to-action opt-in section, or they are hidden inside dropdowns or pop-ups.

Possible causes

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  • Legal links are located far from the call-to-action or opt-in section.
  • Terms of Service or Privacy Policy links are hidden inside a pop-up window or a dropdown menu.
  • Place direct text links labeled Terms of Service and Privacy Policy within close proximity of the call-to-action or opt-in section.
  • Make the links plainly visible rather than hidden inside dropdowns or pop-ups.
  • Resubmit your registration once the links are positioned near the opt-in.