30559: Terms of Service missing product description

This error applies to both Toll-Free Verification and A2P 10DLC registration.

Your Terms of Service do not clearly describe the nature, content, or scope of your messaging program.

• The Terms of Service cover general subscription terms but do not describe the types of messages that are sent.
• Subscribers cannot tell whether messages are marketing offers, order updates, appointment alerts, or other content.

• Update the Terms of Service to include a clear product description outlining the types of messages subscribers will receive.
• Resubmit your registration once the product description is added.

• A2P 10DLC Campaign Onboarding Guide
• Toll-Free Verification Onboarding Guide