Error
Application error
30547: Call-to-Action is missing opt-out instructions
Messaging
Phone Numbers
This error applies to both Toll-Free Verification and A2P 10DLC registration.
The Call-to-Action (CTA) disclosure contains no opt-out instructions. Instructions that are present but noncompliant are a separate failure described by 30539.
- The opt-in text requests SMS consent but provides no instructions for how to stop receiving messages.
- The disclosure omits any instruction telling consumers how to revoke consent or unsubscribe.
- Add clear opt-out instructions to the CTA disclosure that reference a valid opt-out keyword such as STOP, UNSUBSCRIBE, END, QUIT, HALT, or CANCEL, for example "Text STOP to cancel".
- Resubmit with the updated disclosure text.