---
"@context": https://schema.org
"@type": TechArticle
"@id": https://www.twilio.com/docs/api/errors/30547#article
headline: "30547: Call-to-Action is missing opt-out instructions"
url: https://www.twilio.com/docs/api/errors/30547
inLanguage: en
dateModified: 2026-09-14T16:28:48.000Z
author:
  "@type": Organization
  name: Twilio Developer Education Team
publisher:
  "@type": Organization
  name: Twilio
---

# 30547: Call-to-Action is missing opt-out instructions

Log Type: APPLICATION

Log Level: ERROR

## Description

This error applies to both Toll-Free Verification and A2P 10DLC registration.

The Call-to-Action (CTA) disclosure contains no opt-out instructions. Instructions that are present but noncompliant are a separate failure described by [30539](/docs/api/errors/30539).

### Possible causes

* The opt-in text requests SMS consent but provides no instructions for how to stop receiving messages.
* The disclosure omits any instruction telling consumers how to revoke consent or unsubscribe.

### Possible solutions

* Add clear opt-out instructions to the CTA disclosure that reference a valid opt-out keyword such as STOP, UNSUBSCRIBE, END, QUIT, HALT, or CANCEL, for example "Text STOP to cancel".
* Resubmit with the updated disclosure text.

### Additional resources

* [A2P 10DLC Campaign Onboarding Guide](https://help.twilio.com/articles/11847054539547-A2P-10DLC-Campaign-Approval-Best-Practices)
* [Toll-Free Verification Onboarding Guide](https://help.twilio.com/articles/13264118705051)