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Error
Application error

30544: Call-to-Action does not state the message purpose

Twilio Messaging DocumentationMessaging
Twilio Phone Numbers DocumentationPhone Numbers

Description

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This error applies to both Toll-Free Verification and A2P 10DLC registration.

The Call-to-Action (CTA) disclosure does not state the purpose or nature of the messages the user is consenting to receive, such as promotions, order updates, or appointment reminders.

Possible causes

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  • The CTA disclosure requests SMS consent without specifying the type of content the consumer will receive.
  • The message purpose is missing or too vague for the user to understand what they are opting into.
  • Update the CTA disclosure to clearly describe the specific purpose of the messages, such as "marketing offers and promotional alerts" or "appointment reminders".
  • Resubmit with the updated disclosure text.