Menu

Expand
Rate this page:

Error 21719

Product: Programmable SMS

ERROR - 21719

Incompatible Messaging Service/A2P Use Cases

Request was unsuccessful due to incompatibility between the Messaging Service use case and the A2P use case for the messaging service.

Possible Causes

  • Updating a Messaging Service use case to one that is not compatible with the current A2P use case for this messaging service.
  • Creating a new A2P campaign with an A2P use case that is not compatible with the current Messaging Service use case.

Possible Solutions

Update the request to pass a compatible A2P/Messaging Service use case. The following resource can be used to retrieve all compatible A2P use cases for a specific Messaging Service: https://messaging.twilio.com/v1/Services/MGXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX/Compliance/Usa2p/Usecases

Rate this page:

Thank you for your feedback!

We are always striving to improve our documentation quality, and your feedback is valuable to us. Please select the reason(s) for your feedback or provide additional information about how we can improve:

Sending your feedback...
🎉 Thank you for your feedback!
Something went wrong. Please try again.

Thanks for your feedback!

Refer us and get $10 in 3 simple steps!

Step 1

Get link

Get a free personal referral link here

Step 2

Give $10

Your user signs up and upgrade using link

Step 3

Get $10

1,250 free SMSes
OR 1,000 free voice mins
OR 12,000 chats
OR more