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'To' number cannot be a Short Code



ERROR: 21265

error-21265 page anchor
PROGRAMMABLE MESSAGING
ERROR

You attempted to send an SMS, but the To phone number you supplied was a Short Code(link takes you to an external page). Twilio numbers cannot send messages to short codes at this time whether they are Twilio short codes or external short codes.

Possible Causes

possible-causes page anchor

You attempted to send an SMS to Short Code.

Ensure you are not attempting to send messages to Short Codes. These sender types cannot receive messages from Twilio numbers.

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