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What's an SMS Short Code?


A numeric sender ID used for text messaging containing fewer digits than typical phone numbers.

Short code numbers(link takes you to an external page) have between three and seven digits. This makes them shorter than their ten-digit long code counterparts. Short codes were designed for high-throughput, two-way messaging. Short codes support sending and receiving messages in both the Short Message Service (SMS) and Multimedia Messaging Service (MMS) formats.

Twilio offers short codes in a number of countries(link takes you to an external page).


Short code use cases

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If you plan to send more than 500 text messages a day from a long code, carriers might mark your messages as spam. To facilitate high volume and throughput of texts, carriers provide short code numbers. When you want to send thousands of messages, use short codes.

Developers use short codes for the following use cases:

  • Marketing and promotions
  • Alerts and notifications
  • Two-factor authentication

To use a short code, you pay a setup charge(link takes you to an external page), a quarterly lease(link takes you to an external page), and a per-message cost(link takes you to an external page).

Each carrier sets their own charges for SMS and MMS messages, both incoming and outgoing. To send these messages, Twilio charges a very small additional fee.


Obtain a short code from Twilio

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You can obtain a short code from Twilio or migrate an existing one(link takes you to an external page).