Rate this page:

Warning 81002

Product: Studio

WARNING - 81002

Unexpected event while processing Widget

An unexpected event was received while processing a widget. Studio ignored this event and did not transition to another widget because there was no matching transition available to handle the event.

Note: If the Execution ended correctly, this warning can be ignored.

Possible Causes

  • A new call, message, or REST API Execution was initiated for a contact address (e.g. phone number) that already has an active Execution.
  • An event came in while processing a widget that cannot handle that event (e.g. incoming message received during Run Function widget).
  • A hangup for a phone call was detected while processing a widget that does not have a "Hangup" transition (e.g. HTTP Request or Send Message).
  • There was no transition that matched the received event.

Possible Solutions

  • Incoming Calls only: Enable Concurrent Calls in the Flow's Trigger widget.
  • REST API-triggered Executions: Use Studio REST API v2 to create Executions and end any that are still active for the same contact.
  • Return results for Function calls and HTTP requests quickly.
  • End any stuck Executions via Twilio Console.
Rate this page:

Thank you for your feedback!

We are always striving to improve our documentation quality, and your feedback is valuable to us. Please select the reason(s) for your feedback or provide additional information about how we can improve:

Sending your feedback...
🎉 Thank you for your feedback!
Something went wrong. Please try again.

Thanks for your feedback!

Refer us and get $10 in 3 simple steps!

Step 1

Get link

Get a free personal referral link here

Step 2

Give $10

Your user signs up and upgrade using link

Step 3

Get $10

1,250 free SMSes
OR 1,000 free voice mins
OR 12,000 chats
OR more